Find Senior client services Jobs in Limerick, Lk

Tech Cord, Transfer Agency (51389)
Northern Trust Corp. —Limerick, County Limerick
- Full-time
- Research
- Analysis skills
- Leadership
Specialist, Investment Risk
Northern Trust Corp. —Limerick, County Limerick
- Finance
- Master's degree
- Bachelor's degree
Associate Consultant, Compliance
Northern Trust Corp. —Limerick, County Limerick
- Full-time
- Analysis skills
- Project management
Vendor Management & Contract/Commercial Governance
Northern Trust Corp. —Limerick, County Limerick
- Full-time
- Analysis skills
- Communication skills
Anti-Money Laundering (AML) Opportunities - Limerick - Hybrid working
Northern Trust Corp. —Limerick, County Limerick
- Full-time
- Hybrid work
- Research
- Communication skills
Sr Business Analyst
ACI Worldwide —Limerick, County Limerick
- Full-time
Sr Consult, Client ServicesGFS
Northern Trust Corp. —Limerick, County Limerick
- Full-time
- No degree
- Banking
Project Manager
WiiGroup —Limerick, County Limerick
- Full-time
- Engineering
- Bachelor's degree
Quick apply
SENIOR BUSINESS ANALYST
Skillfinder International —Limerick, County Limerick
- Azure
- DevOps
- Analysis skills
2d
Senior Consultant, Private Equity
Northern Trust Corp. —Limerick, County Limerick
- Full-time
- Microsoft Excel
- Organisational skills
- Communication skills
12d
AML Consultant , Compliance
Northern Trust Corp. —Limerick, County Limerick
- Full-time
- Analysis skills
- Communication skills
RCSA Senior Consultant – Program Reporting & Analytics
Northern Trust Corp. —Limerick, County Limerick
- Full-time
- Microsoft Excel
- Analysis skills
- Communication skills
Senior Financial Accountant(Regulatory Reporting)
Northern Trust Corp. —Limerick, County Limerick
- Full-time
- No degree
- Accounting
- Communication skills
HR Business Partner
Northern Trust Corp. —Limerick, County Limerick
- Full-time
- Hybrid work
- Human resources
- Communication skills
AML/KYC Quality Control and Testing Specialist
Northern Trust Corp. —Limerick, County Limerick
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
10d
Senior Analyst, Fund Administration
Northern Trust Corp. —Limerick, County Limerick
- Full-time
Senior Analyst, Global Fee Management x 2
Northern Trust Corp. —Limerick, County Limerick
- Full-time
- Microsoft Excel
- Maths
- Bachelor's degree
3d
Graduate Engineer
PUNCH Consulting Engineers —Limerick, County Limerick
- €36,000–€39,000 a year
- Hybrid work
- AutoCAD
- Communication skills
- Annual leave
Senior Consultant, Control Tester x3 - Chief Control Office
Northern Trust Corp. —Limerick, County Limerick
- Full-time
- Bachelor's degree
- Communication skills
- Analytics
Consultant, PCA Financial Reporting
Northern Trust Corp. —Limerick, County Limerick
- Full-time
- Accounting
- IT
- Communication skills

I want to receive the latest job alerts for senior client services in limerick, lk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior client services jobs near limerick, lk

Project Manager jobs in Limerick, County Limerick

Senior Analyst jobs in Limerick, County Limerick

Engineer jobs in Limerick, County Limerick

Quality Manager jobs in County Dublin

Project Manager jobs in County Kerry

Project Manager jobs in County Meath

Project Manager jobs in Swords, County Dublin

Project Manager jobs in Bray, County Wicklow

Eu Project Manager jobs in Dublin, County Dublin

Compliance Manager jobs in Dublin, County Dublin

Senior Engineer jobs in Dublin, County Dublin

Senior Finance jobs in Cork, County Cork

Laboratory Analyst jobs in Dublin, County Dublin

Senior Analyst jobs in Dublin West, County Dublin

Senior Analyst jobs in Cork, County Cork

Senior Analyst jobs in Dublin, County Dublin

Senior Business Intelligence Analyst jobs in Dublin, County Dublin

Senior Java Developer jobs in Dublin, County Dublin

Senior Product Manager jobs in Dublin, County Dublin

Senior Business Analyst jobs in Shannon, County Clare

Tech Cord, Transfer Agency (51389)

Northern Trust Corp. -
Limerick, County Limerick

Apply Now

Job details

Full-time

Qualifications

Research
Analysis skills
Leadership
Communication skills

Full job description

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Transfer Agency Technical Coordinator Complaints

Role/Department:

The Transfer Agency provides third party services to a specific group of clients covering the full range of shareholder servicing functions including dealing, registration, AML, settlements, distributions, and commissions.

Reporting to the Complaints Manager, the Technical Coordinator plays a key role in the handling of Transfer Agency complaints. The role also includes monitoring/handling of other high-priority investor care needs e.g. Feedback, and Customer Care handling. It is of high importance that investor records in all areas are accurate and ensuring escalated customers issues are resolved to the highest standard, in a timely manner.

This is an excellent opportunity for an experienced professional to join a dynamic team who are committed to providing an excellent service to our network of clients.

The key responsibilities of the role include:

Ensuring all complaints are investigated promptly and within strict timeframes, treating all customers fairly to retain the professionalism and integrity of Northern Trust.
Ensuring all complaints are handled in line with Regulatory requirements.
Playing a key role in the oversight and maintenance of the complaint handling process, taking ownership of certain complaint reporting/administrative work.
Providing valuable reporting data to business leaders and senior management, to assist with trend analysis activities.
Proposing preventive measures to the Operational Teams based off analysis results and highlighting procedural opportunities.
Liaising with the business units to investigate, determine root causes, drive complaint resolution, and provide detailed final responses to all complainants; all to be completed in-line with Regulatory requirements.
Maintaining accurate records of all feedback, data subject requests, customer care and complaints, which can be accessed easily if required.
Informing complainants of the progress of their complaint at regular intervals, with a high focus on resolving complaints during the initial early resolution stage.
Providing training and support to the business on any areas identified impacting complaint resolution.
Demonstrating flexibility by supporting with the wider teams quality monitoring activities if/when required.

Skills/ Qualifications:

Demonstrate an understanding of the Transfer Agency operational area.
Understanding of regulatory complaint handling requirements, with prior exposure to the handling & recording of Consumer complaint cases, beneficial.
Strong analytical skills are required to research and resolve enquiries as well as complete trend analysis and prepare MI.
Ability to work on own initiative.
Strong knowledge of Microsoft products.
Excellent communication skills – (listening skills, oral communication skills, information sharing and written communication skills).
Interpersonal (relationship building, respectful, problem solving and understanding).
Thinking (decision making, idea generation, inclusion and problem solving).
Leadership (direction, idea generation, knowledge sharing and team recognition).

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected].

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.

Apply Now

Refine Your Search

senior client services jobs in limerick, lk

Tech Cord, Transfer Agency (51389)

Specialist, Investment Risk

Associate Consultant, Compliance

Vendor Management & Contract/Commercial Governance

Anti-Money Laundering (AML) Opportunities - Limerick - Hybrid working

Sr Business Analyst

Sr Consult, Client ServicesGFS

Project Manager

SENIOR BUSINESS ANALYST

Senior Consultant, Private Equity

AML Consultant , Compliance

RCSA Senior Consultant – Program Reporting & Analytics

Senior Financial Accountant(Regulatory Reporting)

HR Business Partner

AML/KYC Quality Control and Testing Specialist

Senior Analyst, Fund Administration

Senior Analyst, Global Fee Management x 2

Graduate Engineer

Senior Consultant, Control Tester x3 - Chief Control Office

Consultant, PCA Financial Reporting

I want to receive the latest job alerts for senior client services in limerick, lk

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected