Find Customer service senior analyst Jobs in Dublin West, D

Technology Consultant: Graduate Opportunities - French, German or Spanish speaking
Microsoft —Dublin, County Dublin
- €46,100–€69,100 a year
- Full-time
- Spanish
- Azure
- Computer Science
Senior Associate, Customer Supply Chain
West Pharmaceutical Services —Dublin, County Dublin
- €63,300–€80,600 a year
- ERP systems
- Master's degree
- Analysis skills
Lean Six Sigma Digital Transformation Leader
Teleperformance —Dublin 07, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior D365 Business Systems Analyst
Kepak Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Management
- Agile
- Manufacturing
- Referral programme
Quick apply
Senior Business Analyst
Codec —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Oracle
- Bachelor's degree
Quick apply
Senior Business Analyst (Contract)
Codec —Dublin, County Dublin
- Hybrid work
- Azure
- Oracle
- Bachelor's degree
Quick apply
Senior Compliance Governance & Operations Analyst
TD Bank —Dublin, County Dublin
- Full-time
- Microsoft Office
- Communication skills
- Banking
- Annual leave
VP, BPO (Business Process Outsourcing) - French & English Speaking
Sidetrade —Dublin, County Dublin
- Hybrid work
- Customer service
- English
- No degree
- Annual leave
- Life insurance
Quick apply
Data Analyst - Housing Management
Tuath Housing Association —Dublin, County Dublin
- Full-time
- Hybrid work
Quick apply
Financial Analyst
Moneycube —Dublin, County Dublin
- Full-time
- Microsoft Excel
- SQL
- Presentation skills
Quick apply
7d
New Markets Account Executive- Polish speaker
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- English
- Leadership
Financial Analyst
Ekco —Dublin, County Dublin
- Microsoft Excel
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
12d
Senior HRIS Manager
Aptiv plc —Dublin, County Dublin
- Microsoft Excel
- Bachelor's degree
- Human resources
Investment Services Specialist Keyridge
Irish Life Investment Managers —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Analysis skills
12d
Financial & Regulatory Reporting Senior Analyst
U.S. Bank National Association —Dublin, County Dublin
- €56,100–€66,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Accounting
6d
Compliance Consultant
Standard Life —Dublin, County Dublin
- €48,000–€55,000 a year
- Hybrid work
- Organisational skills
- Communication skills
5h
Senior Director, Strategic Partnerships
Planet —Dublin, County Dublin
- Full-time
- Hybrid work
- Hospitality
- Oracle
- English
Senior Deal Desk Analyst - German speaker
Adobe —Dublin, County Dublin
- Full-time
- Sales
- English
- Finance
8d
Finance Business Partner
RWS Group —Dublin, County Dublin
- Full-time
- Microsoft Excel
- ERP systems
- English
Senior Product Manager
RWS Group —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Sales
- No degree

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Technology Consultant: Graduate Opportunities - French, German or Spanish speaking

Microsoft -
Dublin, County Dublin

Apply Now

Job details

Full-time
€46,100–€69,100 a year

Qualifications

French
Spanish
Azure
Computer Science
English
Bachelor's degree
AI
Business
Communication skills
German

Full job description

Overview

Business Analyst (Consultant) — Technology Consulting

Start Date: September/October 2026

Location: Dublin (Ireland)

Come build community, explore your passions and do your best work at Microsoft. This opportunity will allow you to bring your aspirations, talent, potential and excitement for the journey ahead.

As a Business Analyst (Consultant), you will help our customers realise value from Microsoft working with the innovative AI Business Solutions or the Adoption, Change and Service Management teams across EMEA. In collaboration with experienced colleagues, you will work side-by-side with customers across industries, understanding and qualifying their needs, discovering and framing AI opportunities and behaviours, transforming their business processes, designing Copilot and agentic solutions, and translating technical complexity into business outcomes.

You will contribute to presales and delivery, applying structured thinking and Responsible AI guardrails to turn ambition into measurable outcomes, and build the relationships and adoption programmes that make solutions stick.

This opportunity will allow you to accelerate your career growth, develop deep business and industry acumen, and build fluency in the AI technologies reshaping the enterprise

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Participate in meetings with customers and partners to understand business needs and industry-specific scenarios, applying structured thinking to define requirements and constraints to drive business value.

Map and analyse customer business processes, identifying friction and value leakage, and designing target-state processes. You will treat process and technology as one design problem, not two.

Participate in design led thinking workshops and brainstorming to identify new solutions, patterns and ways of working.

Understand the change impact on the people affected by the new processes and technology, and actively help shape and enable the change strategy for a successful adoption of the transformation partnering with customer leaders to design.

Implement innovative AI solutions whilst applying a security-first mindset throughout.

Work fluently alongside AI and agents — using AI-generated signal to inform your work, helping to co-build solution components, and applying human judgement to interpret the signal and know its limits.

Develop knowledge of intellectual property (IP), leverage it to complete tasks, and contribute to its development with guidance; flag gaps and content that needs refreshing.

Seek to understand relationships with customers, partners and stakeholders, and contribute to the drivers of satisfaction and dissatisfaction.

Identify opportunities to expand or accelerate the adoption of cloud and Microsoft technologies.

Build your readiness — learn new technologies and services, deepen your understanding of security considerations, and obtain relevant accreditations and certifications as advised by the domain leadership team.

What we look for

For this early-career role we recruit primarily for disposition — the capabilities that are hardest to train:

Excellent listening — hearing the need behind the stated ask.

Great communication and storytelling skills – ability to land your points with clarity, and adapt to different audiences.

Executive presence early - Comfortable being the youngest voice in a room of senior leaders.

AI-native - You don't just consume AI news; you build and experiment with it.

A healthy AI posture — neither evangelist nor refuser; uses the signal and questions it appropriately, and instinctively protects the person on the other side of the data.

Comfort with ambiguity and a willingness to learn continuously.

A genuine instinct for building trust and strong relationships.

Sense of autonomy and velocity. You operate with urgency and close loops without being chased.

Curiosity and a growth mindset, with enough technical confidence to co-build and keep learning.

Qualifications

Required / minimum qualifications:

Bachelor’s Degree in Computer Science, Engineering, Finance, Business or related field, AND/OR equivalent experience.
Must be legally authorised to work in the location where this role is based - Ireland (Legally authorised = you hold citizenship or have been granted a valid visa or work permit.)
Fluency in English (spoken and written)
Must have fluency in German, French OR Spanish (spoken and written)

Preferred qualifications:

6+ months work experience in a relevant area of business.
Technical certification(s) based on domain / service line (e.g., Azure, Security, Dynamics).
Delivery management certification (e.g., Scrum, Agile, Change Management, Project Management).
Demonstrated fluency in working with AI tools — using the signal and knowing its limits.

#EiP #Industrysolutions #Aspire

Technology Consulting IC2 - The typical base pay range for this role across Ireland is € 46,100.00 - € 69,100.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here:
https://careers.microsoft.com/v2/global/en/corporate-pay/ireland-corporate-pay.html

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process.

Apply Now

Refine Your Search

customer service senior analyst jobs in dublin west, d

Technology Consultant: Graduate Opportunities - French, German or Spanish speaking

Senior Associate, Customer Supply Chain

Lean Six Sigma Digital Transformation Leader

Senior D365 Business Systems Analyst

Senior Business Analyst

Senior Business Analyst (Contract)

Senior Compliance Governance & Operations Analyst

VP, BPO (Business Process Outsourcing) - French & English Speaking

Data Analyst - Housing Management

Financial Analyst

New Markets Account Executive- Polish speaker

Financial Analyst

Senior HRIS Manager

Investment Services Specialist Keyridge

Financial & Regulatory Reporting Senior Analyst

Compliance Consultant

Senior Director, Strategic Partnerships

Senior Deal Desk Analyst - German speaker

Finance Business Partner

Senior Product Manager

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