Find Process executive customer service Jobs in Dublin, D

GSOC (Global Security Operations Center) Analyst
Crisis24 —Dublin, County Dublin
- 12 hour shift
- Google Suite
- Microsoft Excel
- Microsoft Office
Quick apply
10d
Account Executive
Zendesk —Dublin, County Dublin
- €111,000–€167,000 a year
- Full-time
- Sales
- Research
- Bachelor's degree
Enterprise Account Executive
Tractian Technologies —Dublin, County Dublin
- Full-time
- Engineering
- Bachelor's degree
- No degree
- Annual leave
Onboarding Specialist
BNP Paribas —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
6d
Enterprise Partner Manager - Ireland, Northern Europe
ClickUp —Dublin, County Dublin
- €180,000–€217,500 a year
- Full-time
- Sales
- English
- AI
- Annual leave
- Employee assistance program
Trade & Compliance Operations Manager
Microsoft —Dublin, County Dublin
- €80,000–€136,400 a year
- Full-time
- Project management
- Bachelor's degree
- No degree
8d
Head of Aviation KYC Onboarding Premium Services
BNP Paribas —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
API Growth Account Executive
Revolut —Dublin, County Dublin
- €11,000–€13,700 a month
- Full-time
- Remote
- Sales
- English
- Project management
Freelance In-Person Event Specialist - Dublin, Ireland
Visit.org —Dublin, County Dublin
- Weekend availability
- Customer service
- English
- In-person
Quick apply
Sr. Revenue Activation Manager - EMEA
Workday —Dublin, County Dublin
- €74,200–€111,200 a year
- Full-time
- Sales
- English
- Bachelor's degree
Account Executive - Mulesoft SMB UKI
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- English
- Leadership
10d
Reservations Executive
Marlin —Dublin, County Dublin
- €32,000–€33,000 a year
- Weekend availability
- Customer service
- No degree
- Communication skills
- Referral programme
Quick apply
2d
Sales Executive
BLUECHIPS LIMITED —Dublin, County Dublin
- €30–€42 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Flexitime
- Employee discount
Quick apply
9d
Car Sales Executive (Junior)
MotorCorp —DUBLIN 15, County Dublin
- €27,000–€50,000 a year
- Full-time
- Sales
- Customer service
- No degree
Quick apply
10d
Yield Analyst - B2C Commercial Portfolio
DAA —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Sales
- Microsoft Office
8d
Sales Development Representative
Intercom —Dublin, County Dublin
- Hybrid work
- Google Suite
- Sales
- Bachelor's degree
- Annual leave
- Work from home
Property and Asset Manager
Fold Housing Association —Santry, County Dublin
- €66,722–€77,668 a year
- On call
- Microsoft Excel
- Maintenance
- Contracts
14d
CRM Executive
Ibec —DUBLIN 2, County Dublin
- Microsoft Excel
- Sales
- Project management
Quick apply
7d
Sales and Administrative Support (part-time)
Rockwell Automation —Dublin, County Dublin
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance program
Business Continuity Manager
Voluntary Health Insurance —Dublin, County Dublin
- Hybrid work
- Leadership
- Restaurant experience
- Work from home
- Employee assistance program
Quick apply

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GSOC (Global Security Operations Center) Analyst

Crisis24 -
Dublin, County Dublin

Quick apply

Job details

Full-time
10 days ago

Qualifications

Google Suite
Microsoft Excel
Microsoft Office
PSA Licence
Conflict management
Security
Communication skills
Time management

Full job description

This position operates on-site. This is not a Cybersecurity position.

The embedded GSOC (Global Security Operations Center) Analyst position is focused on 24/7 security operations and serves as the client’s single point of contact. Candidates must be detail-oriented, have a strong aptitude for communication and analytical thinking when responding to events, as well as having a team-first mentality. Daily responsibilities will focus on monitoring global events and reports from a variety of security systems and tools. Analysts must be able to effectively comprehend data and compose clear and effective communications that will have a global audience.

Essential Functions

Provide exceptional customer service via E-Mail, real-time messaging applications, and phone calls. Monitor and respond to a large volume of emails, messages, and posts. Handle a wide variety of administration duties. Effectively and calmly manage communications of all kinds with people experiencing distressing and potentially life-threatening emergencies. Write incident reports in the assigned format ensuring they are sent with correct grammar and spelling to provide situational awareness and communicate risks to the leadership. Collect, evaluate, and disseminate intelligence to support action plans based on credibility and likelihood. Assist in the planning and execution of risk assessment projects. Contribute to procedures and processes to standardize and enhance risk management. Work with the company’s various departments to assist the Management in understanding and implementing procedures and policies. Provide emergency and non-emergency security system monitoring, event dispatch, and emergency notification services. Process and maintain a wide variety of SOPs (Standard Operating Procedures), ERPs (Emergency Response Plans), documents, files, logs, reports, and forms. Analyze information using multiple external sources to identify and prevent potential threats or risks affecting company assets.

Note: This Job Description is not a comprehensive list of all required activities, duties, or responsibilities as these may change at the discretion of the leadership at any time with or without notice.

Qualifications

GSOC or security operations experience: 1 year – Preferred PSA License, possess a 4-year degree in a related field or have equivalent work or military experience in security operations or in a GSOC/SOC/GOC.

Additional Requirements

Have an interest or direct experience in executive protection, security operations, critical incident management, or corporate security. Be well-versed in current technologies and open-source search methodologies. Be a competent user of Microsoft Suite and Google Suite. Be able to use multiple systems simultaneously whilst working at a fast pace. Be able to communicate effectively, both verbally and in writing. Be able to maintain a professional demeanor during stressful situations. Be able to quickly adapt and excel in dynamic situations. Have excellent organizational and time management skills. Have a demonstrated history of effective conflict resolution skills. Maintain composure in dealing with authorities, executives, clients, staff, and occasionally the public. Be able to attend infrequent training events and meetings that fall outside normal working hours. Be fully flexible to work 12-hour shifts both days and nights, including weekends and holidays. Pass pre-employment background investigation. Participation in random drug screenings Willing to be evaluated for writing and software proficiency.

Work Environment & Physical/Mental Demands

With or without reasonable accommodation, the physical and mental capacity to effectively perform all essential functions is required. Must undergo and meet company standards for background and reference checks. Exposure to sensitive and confidential information. Regular computer usage. Ability to handle multiple tasks concurrently. Manual dexterity required for occasional reaching and lifting of small objects and operating office equipment. Frequent sitting and/or standing.

Information Security

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.

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Refine Your Search

process executive customer service jobs in dublin, d

GSOC (Global Security Operations Center) Analyst

Account Executive

Enterprise Account Executive

Onboarding Specialist

Enterprise Partner Manager - Ireland, Northern Europe

Trade & Compliance Operations Manager

Head of Aviation KYC Onboarding Premium Services

API Growth Account Executive

Freelance In-Person Event Specialist - Dublin, Ireland

Sr. Revenue Activation Manager - EMEA

Account Executive - Mulesoft SMB UKI

Reservations Executive

Sales Executive

Car Sales Executive (Junior)

Yield Analyst - B2C Commercial Portfolio

Sales Development Representative

Property and Asset Manager

CRM Executive

Sales and Administrative Support (part-time)

Business Continuity Manager

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