Find Senior it infrastructure administrator, networking Jobs in Dublin West, D

Desktop Support Engineer
Teleperformance —Dublin 07, County Dublin
- Full-time
- Management
- Customer service
- Windows
Desktop & Site Support Engineer
Teleperformance —Dublin 07, County Dublin
- Full-time
- Management
- Customer service
- Windows
IT Systems Administrator – Contract (Dublin, Ireland)
Hadfield Green —DUBLIN 2, County Dublin
- Windows
- Linux
- Communication skills
IT Support Engineer
ING —Dublin, County Dublin
- Hybrid work
- Azure
- English
- Windows
- Annual leave
3d
Deskside Engineer Dublin 11
Auxilion Ireland —DUBLIN 11, County Dublin
- Windows
- Microsoft Office
- Continuous improvement
7d
Senior Associate, IT, Network Engineer (Fixed Term Contract - 12 Month)
MUFG Investor Services —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- AWS
Quick apply
Data Center Technician - Technical IT (contract)
Microsoft EMEA —DUBLIN 22, County Dublin
- €27–€31 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Windows
5h
IT Infrastructure Project Manager
Elwood Roberts —Dublin, County Dublin
- €500–€675 a day
- Full-time
- Bachelor's degree
- No degree
- Organisational skills
Quick apply
Technical Account Manager 2 - EMEA
Datadog —Dublin, County Dublin
- Azure
- AWS
- JavaScript
- Employee stock purchase plan
Quick apply
Data Center Operations Engineer - Dublin
TikTok —Dublin, County Dublin
- On call
- Computer Science
- No degree
- Scripting
AI Builder, Emerging Talent - BNL Market
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- English
- Master's degree
IT Systems Engineer
Daon Inc —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer Science
- Windows
- Bachelor's degree
Quick apply
7d
Data Center Technician, Global Server Operations
Google —Dublin, County Dublin
- €58,000–€59,000 a year
- Full-time
- Maintenance
- Project management
- Bachelor's degree
1d
Network Operations Technician (SpaceXAI / Starlink)
SpaceXAI —Dublin, County Dublin
- €55,000–€110,000 a year
- Weekend availability
- Computer Science
- Data analysis skills
- SQL
- Life insurance
Quick apply
IT Onsite Support Administrator
Advanced Micro Devices, Inc —Dublin, County Dublin
- Full-time
- Computer Science
- Windows
- Bachelor's degree
Technology Infrastructure Assistant Vice President
Sumitomo Mitsui Banking Corporation —Dublin, County Dublin
- €57,000–€107,000 a year
- Weekend availability
- Hybrid work
- IT
- Communication skills
- Annual leave
Tech Product Owner (R-19385)
Dun & Bradstreet —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Management
- AWS
- Annual leave
Quick apply
Level 3 Senior Network Engineer
ICON Plc —Dublin, County Dublin
- Full-time
- Azure
- AWS
- Analysis skills
Bare Developer (100% Remote - Worldwide) - C / JavaScript
Tether Operations Limited —Dublin, County Dublin
- Full-time
- Remote
- English
- C++
- Bachelor's degree
Internal Audit Specialist - IT
Accenture —Dublin, County Dublin
- Full-time
- Computer Science
- English
- Windows
- Work from home

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Desktop Support Engineer

Teleperformance -
Dublin 07, County Dublin

Apply Now

Job details

Full-time

Qualifications

Telephony
Management
Customer service
Windows
Microsoft Office
Continuous improvement
Communications
Communication skills

Full job description

Overview:

Job Type: Permanent

Location: Dublin

Hours: -37.5 Hours per week.

Out of hours work may be required.

About us

Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We’ve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world’s population.

We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work® in various countries, including the UK, and was included in Forbes’ 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global’s Global Best Employers™ Program.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons.

About the Role

As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely.

General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role.

Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion.

Duties

Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users
Software deployment and updates for all devices used in the estate
Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries
Support and triage of major incident impacting business productivity and ability to maintain client KPIs
Gather and submit evidence in relation to quarterly and annual security policies, and external audits
Identifying business risks and ensuring adherence to internal and external security requirements
Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer

Requirements

Ability to attain CTC and SC clearance as per UK government requirements.
Ability to maintain a high degree of customer service for all support queries.
Proven track record of close attention to Service Level Agreements (SLA’s) and setting a clear expectation to the customer.
Proactive approach, ability to prioritise and manage own workload.
Ability to solve complex problems & participate in continuous improvement.
Excellent oral and written communication skills.
Keen attention to detail.
Ability to relate to others in a positive manner. Strong team focus.
Experience with MS Office Packages

Skills and Experience (advantageous)

Experience and/or Qualifications in an IT field
Experience with Windows 10 & 11
Experience working with VDI solutions
Experience with Cisco Networking desirable.
Experience with MECM for software deployment, OS build and patch management
Experience of managing and implementing Group Policy in an enterprise environment.
Experience with Anti Virus software and managing cyber security threats
Experience working with O365 products and services
Working experience of ITIL and/or ISO270001 processes and procedures.
Proactive approach, ability to prioritise and manage own workload
Ability to solve complex problems & participate in continuous improvement.

Apply Now

Refine Your Search

senior it infrastructure administrator, networking jobs in dublin west, d

Desktop Support Engineer

Desktop & Site Support Engineer

IT Systems Administrator – Contract (Dublin, Ireland)

IT Support Engineer

Deskside Engineer Dublin 11

Senior Associate, IT, Network Engineer (Fixed Term Contract - 12 Month)

Data Center Technician - Technical IT (contract)

IT Infrastructure Project Manager

Technical Account Manager 2 - EMEA

Data Center Operations Engineer - Dublin

AI Builder, Emerging Talent - BNL Market

IT Systems Engineer

Data Center Technician, Global Server Operations

Network Operations Technician (SpaceXAI / Starlink)

IT Onsite Support Administrator

Technology Infrastructure Assistant Vice President

Tech Product Owner (R-19385)

Level 3 Senior Network Engineer

Bare Developer (100% Remote - Worldwide) - C / JavaScript

Internal Audit Specialist - IT

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