Find Customer success agent Jobs in Cabra, D

Quality Expert Reviewer - English
Teleperformance —Dublin, County Dublin
- €37,333 a year
- Full-time
- No experience needed
- English
- No degree
- Annual leave
Senior Director, Customer Success Management
Salesforce —Dublin, County Dublin
- Full-time
- Azure
- AWS
- Bachelor's degree
Quality Expert Reviewer - Arabic/English
Teleperformance —Dublin, County Dublin
- €42,667 a year
- Full-time
- Bilingual
- No experience needed
- English
- Annual leave
Sr. Revenue Activation Manager - EMEA
Workday —Dublin, County Dublin
- €74,200–€111,200 a year
- Full-time
- Sales
- English
- Bachelor's degree
Quality Expert Reviewer - Hungarian/English
Teleperformance —Dublin, County Dublin
- €42,667 a year
- Full-time
- No experience needed
- English
- No degree
- Annual leave
Quick apply
Staff Product Manager - AI - 100% Remote - EMEA
Hostaway —Dublin, County Dublin
- Full-time
- Remote
- Bachelor's degree
- Product management
- AI
- Annual leave
- Work from home
Quick apply
Staff Product Designer - Design Systems - 100% Remote - EMEA
Hostaway —Dublin, County Dublin
- Full-time
- Remote
- Research
- Bachelor's degree
- JavaScript
- Annual leave
- Work from home
Quick apply
Operations and Logistics Agent
City Wonders Limited —Dublin, County Dublin
- Weekend availability
- Microsoft Word
- Spanish
- Microsoft Excel
6d
Senior Customer Success Manager
Intercom —Dublin, County Dublin
- Hybrid work
- Work from home
Global Support Contract Specialist
Salesforce —Dublin, County Dublin
- Full-time
- Google Suite
- Sales
- Salesforce
3d
Associate – Asset Management
Hines —DUBLIN 2, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Reservations Assistant
The Merrion Hotel —Dublin, County Dublin
- €14.68 an hour
- Part-time
- English
- Hotel
- Organisational skills
- Annual leave
- Employee discount
3d
Workplace Experience Ambassador
JLL —Dublin, County Dublin
- Hospitality
- Customer service
- Project management
Business Development Representative Nordics (Norwegian, Swedish or Danish)
Workday —Dublin, County Dublin
- €36,400–€54,600 a year
- Full-time
- Sales
- Customer service
- Salesforce
Principal Customer Success Manager, Enterprise
Intercom —Dublin, County Dublin
- Hybrid work
- AI
- Work from home
Digital Business Analyst
Accenture —Dublin, County Dublin
- Full-time
- AI
- Gym membership
Cloud Account Executive (Tableau-Polish speaker)
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- Salesforce
- No degree
- Relocation assistance
Technical Support Engineer
Intercom —Dublin, County Dublin
- Full-time
- Hybrid work
- JavaScript
- No degree
- Communication skills
- Annual leave
- Work from home
Team Manager- Dublin
Field Management Ireland —Dublin, County Dublin
- Microsoft Excel
- Customer service
- Continuous improvement
Quick apply
Customer Service Administrator (6-month FTC)
Quadient —Dublin, County Dublin
- Full-time
- Hybrid work
- Employee assistance program
Quick apply

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Quality Expert Reviewer - English

Teleperformance -
Dublin, County Dublin

Apply Now

Job details

Full-time
€37,333 a year

Benefits

Annual leave

Qualifications

No experience needed
English

Full job description

Overview

Multi Channel- Quality Expert Reviewer (Content Moderator Experience Essential) - Dublin City Centre

Teleperformance certified as Great Place to Work for 5 years in a row! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence.

Due to our success, we have exciting opportunities coming very soon in Dublin - no previous experience necessary! Why not fill in our application and we will be in touch with more information soon!

Start Dates: Various

Location: Onsite Dublin city centre (no work at home option currently available)
Salary: 37,333.00
Shifts: Full Time, 40 hrs, Fully Flexible across Mon – Sun 08.00 – 19.00
Training: 4 weeks on site in Dublin
Contract: Permanent
Background Checking:

Right to Work
Criminal Record Check
Credit Check
Any other associated checks

Joining the team: Please note that this role is fully office based in Dublin.

**Please note we do not allow any time off/holiday requests within the first 8 weeks to allow for full training**

Duties and responsibilities

You will be supporting the quality review of the Client workflows managed by the Clients Global

Operations team including but not limited to:

a) Content Moderation - content includes the following topics unless otherwise mutually agreed:

Organizing or credibly threatening violence
Promoting self-harm
Organizing theft, vandalism, fraud, poaching, or sale of restricted goods
Misrepresentation, impersonation and privacy violations
Hate speech, bullying
Phishing, spam, and malware
Child Exploitation
Nudity, pornography
Sexual solicitation
Others as mutually agreed in an SCN

b) ID Review and Authenticity/Access Flows;

c) Escalations.

The Services shall support the quality review of the following Client workflows managed by Clients Special

Ops/Global Risk Ops (GRO) focus on the following areas:

HERO (viral/meme content)
DOI (Dangerous Organization)

"High affinity and cultural context of political/social situation regarding the relevant market/region that will be supported by each ‘agent’ – which is critical to be aware of the cultural/regional differences for nuanced policy decisions to be applied in accordance with Clients abuse standard policies and training materials."

Values we look for you to have:

Process Excellence- Doing things well means something to you and you will always strive to improve on your work.
Collaboration- You enjoy working with others and you like working as a team player.
Communication- You can speak and write clearly and in a confident manner.
Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.
Open-Mindedness- You are able to be open to different ways of thinking and new ideas.
Critical Thinking- You are able to think logically when making decisions.
Solution Orientation- Having a forward thinking mindset focused on resolving challenges.
Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.

What you get from us -

Healthcare insurance
Death in service
Annual leave 20days + 10 days bank holiday
4% pension
Bonus (non contractual and applicable for certain roles)

This is a full-time permanent role. Applicants must hold a valid and sufficiently long permission to work in Ireland to enable them to perform the role on an ongoing basis. Where work permission is due to expire shortly, the Company may require evidence of a pending renewal application to progress an offer.

[This role is not eligible for employment permit sponsorship. Applicants must already have, and maintain, a valid permission to work in Ireland for the duration of the role.]

Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or teleperformance.co.uk/talent.icims email addresses. If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Apply Now

Refine Your Search

customer success agent jobs in cabra, d

Quality Expert Reviewer - English

Senior Director, Customer Success Management

Quality Expert Reviewer - Arabic/English

Sr. Revenue Activation Manager - EMEA

Quality Expert Reviewer - Hungarian/English

Staff Product Manager - AI - 100% Remote - EMEA

Staff Product Designer - Design Systems - 100% Remote - EMEA

Operations and Logistics Agent

Senior Customer Success Manager

Global Support Contract Specialist

Associate – Asset Management

Reservations Assistant

Workplace Experience Ambassador

Business Development Representative Nordics (Norwegian, Swedish or Danish)

Principal Customer Success Manager, Enterprise

Digital Business Analyst

Cloud Account Executive (Tableau-Polish speaker)

Technical Support Engineer

Team Manager- Dublin

Customer Service Administrator (6-month FTC)

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