Find General office Jobs in Santry, D

Desktop Support Engineer
Teleperformance —Dublin 07, County Dublin
- Full-time
- Management
- Customer service
- Windows
Barista
Food by Compass —Dublin, County Dublin
- Monday to Friday
- Management
- Customer service
- Food service
Personal Assistant to Managing Director
European Industrial Chillers Ltd. —Dunboyne, County Meath
- €16–€20 an hour
- Part-time
- English
- Microsoft Office
- No degree
- Work from home
- Sick pay
Quick apply
Senior Teacher
Oxford House College —Dublin, County Dublin
- €39,000–€41,000 a year
- Full-time
- English
- Master's degree
- No degree
Quick apply
5d
Grade V Supervisor - Medical Directorate 1.0 WTE Permanent
Beaumont Hospital —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
1d
Senior Auditor, Officer
State Street —DUBLIN 2, County Dublin
- Full-time
- Research
- Project management
- Bachelor's degree
Desktop & Site Support Engineer
Teleperformance —Dublin 07, County Dublin
- Full-time
- Management
- Customer service
- Windows
Customs Administrator
Perennial Freight Group —Dublin, County Dublin
- From €36,000 a year
- Full-time
- Leaving certificate
- No degree
- Employee assistance program
Quick apply
19h
Facilities Assistant
Precision Group —DUBLIN 1, County Dublin
- €16.30 an hour
- Full-time
- Management
- Maintenance
- English
Quick apply
7d
Accounts Administrator
Prestige Signs —DUBLIN 12, County Dublin
- €30,000–€40,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
2d
Healthcare Records Manager
Beaumont Hospital —Dublin, County Dublin
- €58,477–€66,677 a year
- Overtime
- Management
- English
- Leaving certificate
- Annual leave
8d
Resident Experience Associate
CompassRock International —Dublin, County Dublin
- Weekend availability
- Microsoft Outlook
- Customer service
- Microsoft Office
- Sick pay
Quick apply
1d
Warehouse Operative
Swegon UK & I —Bray, County Wicklow
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
Assistant Project Manager
Chadwicks Group —Dublin, County Dublin
- €45,000–€50,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- AutoCAD
- Sick pay
Commercial Cleaning - 30 Hrs per Week
EPM Ireland —DUBLIN 2, County Dublin
- €14.80 a year
- Part-time
- English
- No degree
- Organisational skills
Quick apply
19h
Mechanical QA/QC
MSR-FSR —Dublin, County Dublin
- €70,000–€80,000 a year
- Communication skills
- Outdoor work
Quick apply
Maintenance Officer
Fold Housing Association —Santry, County Dublin
- €45,081–€52,477 a year
- Maintenance
- No degree
- Construction
Pharmacy Technician
The Lansdowne Hotel —Dublin, County Dublin
- €14.15–€15.00 an hour
- Full-time
- Customer service
- Microsoft Office
- Leaving certificate
Quick apply
1d
Credit Controller
Cully Automation —Leixlip, County Kildare
- Microsoft Excel
- Sales
- Microsoft Office
Part Time Office Assistant, Italian Food Business
Belmorso Ltd —Santry, County Dublin
- From €15 an hour
- Part-time
- English
- Employee discount
Quick apply

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Desktop Support Engineer

Teleperformance -
Dublin 07, County Dublin

Apply Now

Job details

Full-time

Qualifications

Telephony
Management
Customer service
Windows
Microsoft Office
Continuous improvement
Communications
Communication skills

Full job description

Overview:

Job Type: Permanent

Location: Dublin

Hours: -37.5 Hours per week.

Out of hours work may be required.

About us

Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We’ve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world’s population.

We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work® in various countries, including the UK, and was included in Forbes’ 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global’s Global Best Employers™ Program.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons.

About the Role

As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely.

General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role.

Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion.

Duties

Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users
Software deployment and updates for all devices used in the estate
Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries
Support and triage of major incident impacting business productivity and ability to maintain client KPIs
Gather and submit evidence in relation to quarterly and annual security policies, and external audits
Identifying business risks and ensuring adherence to internal and external security requirements
Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer

Requirements

Ability to attain CTC and SC clearance as per UK government requirements.
Ability to maintain a high degree of customer service for all support queries.
Proven track record of close attention to Service Level Agreements (SLA’s) and setting a clear expectation to the customer.
Proactive approach, ability to prioritise and manage own workload.
Ability to solve complex problems & participate in continuous improvement.
Excellent oral and written communication skills.
Keen attention to detail.
Ability to relate to others in a positive manner. Strong team focus.
Experience with MS Office Packages

Skills and Experience (advantageous)

Experience and/or Qualifications in an IT field
Experience with Windows 10 & 11
Experience working with VDI solutions
Experience with Cisco Networking desirable.
Experience with MECM for software deployment, OS build and patch management
Experience of managing and implementing Group Policy in an enterprise environment.
Experience with Anti Virus software and managing cyber security threats
Experience working with O365 products and services
Working experience of ITIL and/or ISO270001 processes and procedures.
Proactive approach, ability to prioritise and manage own workload
Ability to solve complex problems & participate in continuous improvement.

Apply Now

Refine Your Search

general office jobs in santry, d

Desktop Support Engineer

Barista

Personal Assistant to Managing Director

Senior Teacher

Grade V Supervisor - Medical Directorate 1.0 WTE Permanent

Senior Auditor, Officer

Desktop & Site Support Engineer

Customs Administrator

Facilities Assistant

Accounts Administrator

Healthcare Records Manager

Resident Experience Associate

Warehouse Operative

Assistant Project Manager

Commercial Cleaning - 30 Hrs per Week

Mechanical QA/QC

Maintenance Officer

Pharmacy Technician

Credit Controller

Part Time Office Assistant, Italian Food Business

I want to receive the latest job alerts for general office in santry, d

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