Find Senior product Jobs in Limerick, Lk

Analyst
Northern Trust Corp. —Limerick, County Limerick
- Full-time
- Microsoft Excel
- Leadership
- Communication skills
Hearing Aid Audiologist- Limerick
Boots Hearingcare —Limerick, County Limerick
- €45,000 a year
- Weekend availability
- Clinic
- Bachelor's degree
- Organisational skills
- Annual leave
Tech Cord, Transfer Agency (51389)
Northern Trust Corp. —Limerick, County Limerick
- Full-time
- Research
- Analysis skills
- Leadership
Sales Operations Project Analyst
Wurth Ireland —Limerick, County Limerick
- Full-time
- Microsoft Excel
- Data analysis skills
- Analysis skills
- Annual leave
- Employee assistance program
Quick apply
9d
Research and Development Engineer 2
Cook Group —Limerick, County Limerick
- Full-time
- Engineering
- Bachelor's degree
- Manufacturing
- Free parking
- Wellness program
Project Manager
WiiGroup —Limerick, County Limerick
- Full-time
- Engineering
- Bachelor's degree
Quick apply
Project Manager
Croom Medical —Croom, County Limerick
- Engineering
- Project management
- Business
Quick apply
14d
Head of Sales Operations
Wurth Ireland —Limerick, County Limerick
- Full-time
- Sales
- Marketing
- Analysis skills
Quick apply
14d
Senior Consultant, Business Management - Data Analytics, Chief Control Office
Northern Trust Corp. —Limerick, County Limerick
- Full-time
- Analysis skills
- Project management
- Bachelor's degree
Sr Business Analyst
ACI Worldwide —Limerick, County Limerick
- Full-time
Lead Contract Manager (Spanish & Italian speaker)
HubSpot —Limerick, County Limerick
- Remote
- Spanish
- English
- Mentoring
Quick apply
Senior NPI Engineer
Croom Medical —Croom, County Limerick
- Full-time
- Master's degree
- Project management
- Bachelor's degree
Quick apply
Senior Electronic Engineer
BD —Limerick, County Limerick
- €56,600–€86,300 a year
- Engineering
- No degree
Biosensor Development Engineer
Analog Devices —Limerick, County Limerick
- Full-time
- Data analysis skills
- Master's degree
- Analysis skills
8d
Senior Network Engineering Manager (Ultra-Long Haul)
Verizon —Limerick, County Limerick
- Project management
- Bachelor's degree
- No degree
Portfolio Operations Manager
ACI Worldwide —Limerick, County Limerick
- Full-time
- Azure
- DevOps
- Analysis skills
Senior Cloud Infrastructure Software Engineer - Shannon (Hybrid)
Siemens —Shannon, County Clare
- €68,300–€109,100 a year
- Full-time
- Azure
- Engineering
- AWS
Senior Software Engineer
Kneat —Limerick, County Limerick
- Full-time
- Computer Science
- Master's degree
- AWS
Senior Analyst, Fund Administration
Northern Trust Corp. —Limerick, County Limerick
- Full-time
Sr Consult, Client ServicesGFS
Northern Trust Corp. —Limerick, County Limerick
- Full-time
- No degree
- Banking

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Analyst

Northern Trust Corp. -
Limerick, County Limerick

Apply Now

Job details

Full-time

Qualifications

Telephony
Microsoft Excel
Leadership
Communication skills

Full job description

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Analyst, Investor Services Centre, Transfer Agency Limerick:

Role

Transfer Agency (TA) provide administration services to fund management companies covering the full range of Investor servicing functions such as dealing, registration, settlements, distributions, commissions and statements.

The Investor Service Centre (ISC) is the contact centre for the TA department.

Reporting to the Team Leader, as an Analyst you will be responsible for maintaining the day to day relationship with our Customers over telephony and email communication channels. You will work with the wider Team on Customer interactions and also work with the Quality Audit Team to maintain the desired quality service levels.

Principal Responsibilities

Responding to Customer queries via telephone or email;
Monitor telephone call levels to ensure that all Service Level Agreements are met;
Monitoring email inboxes to ensure all queries are completed within the agreed service levels;
Act as a mentor to new team members;
Provide assistance and coaching to new members of the team and act as a point of reference for their queries;

Attend and participate in team huddles and team meetings;
Participate in client visit meetings as required;

Perform call backs to our Customers to verify the particulars of their instructions to us;
Ensure your own tasks and responsibilities are completed within the correct time scales and to the right level of quality & accuracy;
Fulfil additional and relevant tasks appropriate to the role and business requirements as outlined by your Team Leader.

Relationships: Direct Reports

No direct reports.

Internal key stakeholders

Team Leader
Quality Audit Team
Team Manager
Head of Investor Services
Client Relationship Managers & Client Service Managers

External key stakeholders

External Clients
External Investors

Crucial Skills / Experience

Interpersonal (relationship building, respect, inclusion, problem solving and understanding);
Strong Customer focus;
Communication (listening skills, oral communication skills, information sharing and written communication skills);
Motivation (closure and result seeking);
Ability to work on own initiative and to set deadlines;
Thinking (decision making, idea generation, analytical mind set and a problem solver);
Leadership (direction, idea generation, knowledge sharing and team recognition);
Computer literate (e.g. ability to use Excel, Word and other Office applications competently);
Attention to detail and strong eye for accuracy.

Desired Skills / Experience

Experience working in a contact centre or a Customer facing role;
Demonstrate a good understanding of Transfer Agency product within an Investor Services centre environment;
Knowledge of the NT organisation, fund administration more generally and the financial services regulatory environment.

Work Authorization

Applicants must have the right to work in Ireland at the time of application and for the duration of employment.

Please note that Northern Trust is unable to provide employment permit sponsorship for this role. This includes Critical Skills Employment Permits, General Employment Permits, Intra-Company Transfer Employment Permits, Stamp 1G permissions, and other employment permits under Irish immigration frameworks.

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.

Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected], or alternatively you can discuss your individual requirements with the recruiter you are working with.

Apply Now

Refine Your Search

senior product jobs in limerick, lk

Analyst

Hearing Aid Audiologist- Limerick

Tech Cord, Transfer Agency (51389)

Sales Operations Project Analyst

Research and Development Engineer 2

Project Manager

Project Manager

Head of Sales Operations

Senior Consultant, Business Management - Data Analytics, Chief Control Office

Sr Business Analyst

Lead Contract Manager (Spanish & Italian speaker)

Senior NPI Engineer

Senior Electronic Engineer

Biosensor Development Engineer

Senior Network Engineering Manager (Ultra-Long Haul)

Portfolio Operations Manager

Senior Cloud Infrastructure Software Engineer - Shannon (Hybrid)

Senior Software Engineer

Senior Analyst, Fund Administration

Sr Consult, Client ServicesGFS

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