Find Content safety Jobs in Dublin County Dublin

SME Persian
Teleperformance —Dublin, County Dublin
- €44,351 a year
- Full-time
- English
- Communication skills
Trust & Safety Agent (Mandarin)-CL 13
Accenture —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Management
- Sales
3d
Operational SME - Romanian
Teleperformance —Dublin, County Dublin
- €44,351 a year
- Full-time
- English
- Communication skills
Quick apply
Operational SME - Portuguese
Teleperformance —Dublin, County Dublin
- €44,351 a year
- English
- Communication skills
Quick apply
Policy Expert - Russian
Teleperformance —Dublin 07, County Dublin
- Full-time
- Microsoft Excel
- English
- Quality control
Quality and Policy Expert - Portuguese
Teleperformance —Dublin, County Dublin
- Microsoft Excel
- English
- Quality control
Quick apply
Quality and Policy Expert - Arabic
Teleperformance —Dublin, County Dublin
- Microsoft Excel
- English
- Quality control
Quick apply
Senior, Scientific Writer II
Novartis —Dublin, County Dublin
- €63,675.50–€118,254.50 a year
- Full-time
- Doctoral degree
- English
- Master's degree
Data Center Test & Commissioning Engineer
Next U Systems for EnerFusion Finland Oy —Dublin, County Dublin
- Full-time
- English
- Project management
- Bachelor's degree
Quick apply
Data Center Security Specialist - Control Center, EMEA Non Traditional Environment Security
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Weekend availability
- Computer Science
- English
- AWS
Investigations Analyst, Threats
Meta —Dublin, County Dublin
- English
- SQL
- Analysis skills
1d
Operational SME - Hebrew
Teleperformance —Dublin, County Dublin
- €34,100 a year
- Full-time
- English
- Communication skills
Quick apply
SME Russian
Teleperformance —Dublin, County Dublin
- €44,351 a year
- Full-time
- English
- Communication skills
Operational SME - Sub Saharan Africa
Teleperformance —Dublin, County Dublin
- €44,351 a year
- Full-time
- English
- Communication skills
Business Command Center Major Incident/Cyber Lead (VP)
Citi —Dublin, County Dublin
- €93,280 a year
- Weekend availability
- Hybrid work
- Management
- Project management
- Conflict management
Operational SME - French
Teleperformance —Dublin, County Dublin
- €44,351 a year
- Full-time
- English
- Communication skills
Quick apply
SME Hebrew
Teleperformance —Dublin 07, County Dublin
- €44,351 a year
- Full-time
- English
- Communication skills
Instructional Designed / Content Developer
Elwood Roberts —Dublin, County Dublin
- €60,000–€80,000 a month
- Full-time
- Microsoft Powerpoint
Quick apply
Operational SME - Dutch
Teleperformance —Dublin, County Dublin
- €44,351 a year
- Full-time
- English
- Communication skills
Quick apply
Procurement and Supplier Development Manager , AIS Supply Chain- IPS: Procurement Category Management
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Computer Science
- Data analysis skills

I want to receive the latest job alerts for content safety in dublin county dublin

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

content safety jobs near dublin county dublin

Data Center Engineer jobs in Dublin, County Dublin

Trustee jobs in Dublin, County Dublin

Senior Writer jobs in Dublin, County Dublin

IT Security Specialist jobs in Dublin, County Dublin

Project Engineer jobs in Dublin, County Dublin

Electrical Engineer jobs in Dublin, County Dublin

Hardware Engineer jobs in Dublin, County Dublin

Digital Business Analyst jobs in Dublin, County Dublin

Clinical Risk Management jobs in Dublin, County Dublin

Pension Trustee jobs in Dublin, County Dublin

Senior Accountant jobs in Cork, County Cork

Senior Procurement jobs in Dublin, County Dublin

Senior Manager Pharmaceuticals Salary jobs in Dublin, County Dublin

Security jobs in Bray, County Wicklow

Ai Specialist jobs in Dublin, County Dublin

It Security Specialist jobs in Cork, County Cork

SME Persian

Teleperformance -
Dublin, County Dublin

Apply Now

Job details

Full-time
€44,351 a year

Qualifications

English
Farsi
Communication skills

Full job description

Overview:

SME (Persian Speaking)

Are you ready to kick-start your career and take the next step in a dynamic, international environment? If you are passionate about quality standards, policy compliance, and delivering excellence — we’d love to hear from you!

Operational SME (Persian Speaking)

Salary - €44,351
Excellent benefits
Great internal growth Path

Onsite role

SME Is considered a tenured agent that supports and coaches team members while enforcing policies and balancing the need for efficiency. They will be the main liaison between training, quality, and operations.

Responsibilities to include but not be limited the following

Coach and mentor new hire ‘Agents’ during nesting phase on the floor
Provide Real Time support by resolving inquiries, coaching & mentoring with high quality, speed, empathy and accuracy to tenured Agents post onboarding phase. This includes, but not limited to: side-by-side coaching, Team Huddles, & RCA coaching.
Assist in the implementation and follow-through of corrective & preventive action plans for performance improvement focused on accuracy while balancing efficiency
Become and remain knowledgeable about Client products and community standards, and personally driven to be an effective advocate for our community by providing additional support for process and policy changes in collaboration with the training team (i.e. one-on-one, side-by-side, real time support, team huddles, etc).
Strong interpersonal skills, verbal and written communication skills and most importantly empathy
Display a strong bias to doing what’s right for our community in supporting Client's mission to #ShipLove
Investigate and resolve issues that are reported on Client such as requests for account support and reports of potentially abusive content
Enforce Client's Terms of Use by carefully monitoring reports of abuse on the site
Review production jobs in the agreed turnaround times and standards of quality

Recommended Qualifications:

Must be fluent Persian
Passion for providing 1:1 support to people with accuracy and empathy
Agreed upon minimum English language test score based on mutually agreed upon external English language test or acceptable approved equivalent
Agreed upon minimum language test score based on mutually agreed upon external English language test or acceptable approved equivalent for the language supported by each specific Agent in addition to English
Reasoning/analytical capabilities: Minimum score to be achieved in Vendor reasoning/analytical test – mutually to be agreed upon between both parties
Some degree of further education/college desirable, to be mutually agreed upon between both parties
Minimum of 2 years’ prior Operations experience in a shared services, Business Process Outsourcing environment or comparable service/process mgmt. environment combined with sufficient tenure (as per Vendor judgment) on the specific Client program to allow for program specific coaching/mentoring of new hires
High affinity and cultural awareness of political/social situation regarding the relevant market/region that will be supported by each ‘Agent’ – which is critical to be aware of the cultural/regional differences for nuanced policy decisions to be applied in accordance with Client’s abuse standard policies and training materials
Preferred trust and safety experience

#LI-CW1

Responsibilities:

Apply Now

Refine Your Search

content safety jobs in dublin county dublin

SME Persian

Trust & Safety Agent (Mandarin)-CL 13

Operational SME - Romanian

Operational SME - Portuguese

Policy Expert - Russian

Quality and Policy Expert - Portuguese

Quality and Policy Expert - Arabic

Senior, Scientific Writer II

Data Center Test & Commissioning Engineer

Data Center Security Specialist - Control Center, EMEA Non Traditional Environment Security

Investigations Analyst, Threats

Operational SME - Hebrew

SME Russian

Operational SME - Sub Saharan Africa

Business Command Center Major Incident/Cyber Lead (VP)

Operational SME - French

SME Hebrew

Instructional Designed / Content Developer

Operational SME - Dutch

Procurement and Supplier Development Manager , AIS Supply Chain- IPS: Procurement Category Management

I want to receive the latest job alerts for content safety in dublin county dublin

Related Searches

Explore jobs in more locations

SME (Persian Speaking)

Jobseeker tools

Employer Tools

Browse

Stay Connected