About Us: At Dublin Simon Community, we’re dedicated to making home a reality. We empower individuals to access and sustain housing through services like prevention, addiction treatment, emergency response, and targeted interventions, in collaboration with our partners.
If you share our values and want to make a difference, we’d love to hear from you. We’re looking for client-focused, friendly, and adaptable individuals to join our team.
We prioritise best practices in HR, including staff training, communication, and involvement in decision-making, to create a supportive and effective work environment.
About the Job
Contract Type: full-time, permanent
Location: Louth Area – hybrid working
Working Hours: Monday – Friday (9 am – 5:30 pm). 37.5 hours per week. 5-day liability.
On occasion, Evening hours may be required to meet the need of the clients as agreed with your service manager.
Salary: 38,000 starting DOE
Reports to: VTSS Regional Service Manager
As a Project Worker in tenancy sustainment and support, you will provide timely interventions, assistance, and support to those who are moving from homelessness and require support in setting-up their home. You’ll guide clients in both tenancy management and building supportive links in their local community, with an aim to progress them towards independent living. You will also support those in private emergency accommodation who require assistance to source long term housing You will work as part of a team and report to the Service Manager.
Job Responsibilities
Develop, manage, implement, and review housing support plans for 30 clients, which may be single persons, couples and families with children, while working as part of a multi-disciplinary team, to achieve service and client’s targets.- Drive and implement care and case management processes and protocols whilst lone working in the client’s home. Carry out risk assessments and follow safeguarding protocols to vulnerable clients and children.
- Attend team meetings, planning days and function planning days
- Liaise and stay in regular contact with stakeholders, social housing providers, landlords, management companies and local authority area offices where during the visiting support period.
- Advocate on behalf of tenants, responding rapidly and providing practical aid in a crisis arising for the tenant.
- Assist the client with access to relevant services e.g., Housing Welfare, Estate Management, Social Welfare, Primary Care services, Treatment, and Recovery Services, and Rent sections.
- Provide emotional and practical support to service users who are leaving homelessness, at risk of homelessness or entering homeless services. Work from strengths-based perspective to encourage resilience in service users and support them in feeling empowered.
- Facilitate clients to access housing, maintenance, and repair services information and advice of their rights and responsibilities.
- Facilitate clients to develop positive relationships with their neighbours with best practise and social inclusion model as the basis of this work.
- Review, with clients, tenancy agreements, and contracts, and them to organisations that assist with this such as Threshold and RTB.
- Facilitate clients to access mediation services, dispute resolution or anger management training, social welfare payments, other relevant financial supports, training, education and employment schemes/ programmes, Citizens Information, Free legal Aid services, health and care facilities (GP, Mental and physical health services health, Family support services, Counselling/psychology services (clinical), Childcare and community-based education.
- Update clients with any tenancy legislation changes, and changes to the rent pressure zones that can directly impact their ability to upkeep their rent payments.
- Report and record any child protection issues to the DSC child protection officer if concerned, and liaise with relevant child protection services as directed.
- Record client caseload data and update regularly. Compile statistics, update PASS and Internal IT Systems.
- You will hold responsibility within your team as the representative for an organisational role, this can include matters such as petty cash, GDPR or Health and Safety. Depending on your role you may have to attend Organisational meetings as the representative for the team.
- Support Clients to access both external and internal avenues of funding to assist those coming from homeless services to set up their new homes fully.
Qualifications
Essential:
BA/BS degree in psychology, social care, addiction, counselling, youth work, community development, psychotherapy or similar.- 2 years’ experience working in a social care setting, working with vulnerable clients.
- 1 year experience as a project worker (case management, developing and implementing support/care plans)
- Understanding of why people become homeless and the needs they have.
- Understanding of supporting clients to settle into their new tenancies.
- Client-focused, solution focused, adaptable, accountable, resilient individual.
- Experience developing strong relationships, with clients and stakeholders.
- Ability to support clients independently, within the support of a team.
Desirable:
Experience of working in the community, with child/family support, and liaising with local authorities and/or other housing providers.- Experience of lone working.
- Experience of Database systems and PASS system
- Awareness of addiction, treatment pathways and services
- Experience of assessing clients needs in their home and signposting to community supports.
- Experience of mobile working in a visiting support capacity.
- Full driver’s license.
Benefits
25 days annual leave- 5% matched contribution to your pension
- Paid Sick Leave Policy
- Paid Maternity Leave Policy
- Bike to Work Scheme
- Commuter Travel Tax Savers Ticker
- 1st-week Comprehensive Training
- Progression Opportunities
Shortlisting will be in progress throughout the period that the vacancy is live, so you may be called for interview and/or the vacancy may be filled before the closing date.
Please note, if you are unsure of any of the requirements, contact the Recruitment Team on (01) 6354860
Please note: If you are unsure of any of the requirements, please contact the Recruitment Team at (01) 6354860. Shortlisting will continue throughout the recruitment process.
Dublin Simon Community is an equal opportunities employer and encourage applications from all qualified individuals.
