Find Quality operations Jobs in Celbridge, Ke

Global Quality Program Manager, Law Enforcement Operations - Trust and Safety
TikTok —Dublin, County Dublin
- Computer Science
- Engineering
- SQL
5d
Data Centre Security Officer
Securitas Ireland —Dublin, County Dublin
- €21.67 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
- Referral programme
Quick apply
4d
Data Center Security Specialist - Control Center, EMEA Non Traditional Environment Security
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Weekend availability
- Computer Science
- English
- AWS
Order Operations Manager
Ookla —Dublin, County Dublin
- €75,000–€900,000 a year
- Full-time
- Sales
- Analysis skills
- Leadership
- Annual leave
Authorised Person
Datalec Precision Installations —Ballycoolen, County Dublin
- €75,000–€80,000 a year
- Full-time
- Maintenance
- Microsoft Office
- Analysis skills
Quick apply
7d
Programme Operations Assistant - Permanent level C
Research Ireland —DUBLIN 2, County Dublin
- €32,545–€63,059 a year
- Overtime
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Life insurance
Quick apply
5d
Administrative Assistant & Support Officer
New Communities Partnership NCP —Dublin, County Dublin
- €25 an hour
- Part-time
- Microsoft Office
- Administrative experience
- No degree
Quick apply
Product Owner
Optimise Everything —Dublin, County Dublin
- €51,571.75–€89,456.52 a year
- Full-time
- Hybrid work
- Communication skills
- Python
- Work from home
Quick apply
Assistant Recruitment Manager
Manor Homecare —Maynooth, County Kildare
- €40,000–€45,000 a year
- Microsoft Office
- Administrative experience
- Supervising experience
- Free parking
Quick apply
Quality and Policy Expert
Teleperformance —Dublin, County Dublin
- Microsoft Excel
- English
- Quality control
Developer Relations AI (100% remote)
Tether Operations Limited —Dublin, County Dublin
- Full-time
- Remote
- Computer Science
- Social media management
- English
Head of Operations
Mani Pizza —Dublin, County Dublin
- €60,000–€70,000 a year
- Full-time
- Hospitality
- Leadership
- Communication skills
- Store discount
- Employee discount
Quick apply
5d
Sr. Technical Program Manager, AWS Manufacturing Operations
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- Engineering
- AWS
Senior People Operations Manager – EMEA
Compass Group UK —Dublin, County Dublin
- €77,000 a year
- Overtime
- Hospitality
- Bachelor's degree
- Human resources
- Employee assistance program
Shift Supervisor
WinPower S.A. —Dublin, County Dublin
- €50,000–€75,000 a year
- Full-time
- English
- Supervising experience
- IT
Quick apply
Operations Manager
The Grafton Hotel —Dublin, County Dublin
- €60,000–€70,000 a year
- Full-time
- Management
- Hotel
- Leadership
Quick apply
13d
Investment Data Specialist
Lord Abbett.com —Dublin, County Dublin
- €85,000–€100,000 a year
- Finance
- SQL
- Analysis skills
7d
Operations Specialist
Fisher Investments Europe —Dublin, County Dublin
- Full-time
- Sales
- Salesforce
- Bachelor's degree
- Annual leave
- Employee assistance program
Area Manager II, FC Operations
Amazon Ireland Support Services Limited —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- English
5d
Submission Readiness Document Manager
Novartis —Dublin, County Dublin
- €55,370–€102,830 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Communication skills

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Global Quality Program Manager, Law Enforcement Operations - Trust and Safety

TikTok -
Dublin, County Dublin

Apply Now

Job details

5 days ago

Qualifications

Computer Science
Engineering
SQL
Quality assurance
Bachelor's degree
AI
Leadership
Communication skills
Python

Full job description

Global Operations

Global Quality Program Manager, Law Enforcement Operations - Trust and Safety

Location
:

Dublin

Employment Type
:

Regular

Job Code
:

A168217

Responsibilities

About the Team
Our Trust & Safety team's commitment is to keep our online community safe. Within Trust & Safety, our Law Enforcement Operations team (LEO), consists of the Emergency Response Team (ERT), the Child Safety Team (CST), the Law Enforcement Response Team (LERT), the Extreme Risk Operations Team (ERO) and the Intellectual Property Team (IP). These teams handle some of the most critical and time-sensitive operations on the platform.

About the Role
We are looking for a motivated, highly-analytical, and technically proficient Quality Program Manager . In this role, you will work with other internal teams to design, build, and scale a next-generation Quality Assurance (QA) and Compliance program. You will be responsible for safeguarding our most sensitive operational workflows—including Emergency Disclosures to Law Enforcement, standard Law Enforcement Disclosures, Child Safety operations (including NCMEC reporting), Extreme Risk Operations (ERO) and Intellectual Property (IP) Operations

You will leverage AI, machine learning, and automation to build automated auditing systems that continuously assess our end-to-end operational workflows help to detect anomalies or compliance risks in real-time, and drastically mitigate business, legal, and regulatory risks.

Responsibilities
What will I be doing?

Architect the Quality Program in collaboration with cross functional partners: Design and implement a comprehensive scabable global quality framework specifically tailored for high-risk operations (LERT, ERT, CST, NCMEC reporting and IP operations).
Build Automated QA Tools: Partner directly with Product, Engineering, and Data Science teams to design, develop, and deploy internal AI-driven quality monitoring and auditing tools.
Implement Anomaly Detection: Build innovative, scaled methods to detect and address quality warning signals across our end workflows.
Mitigate Critical Risks: Proactively identify systemic vulnerabilities to prevent high risk quality failures that could impact the integrity of our operations and stakeholder trust.
Perform Root Cause Analysis: Lead deep-dive investigations into quality failures or "near-misses," identifying root causes and implementing corrective and preventive action plans.
Create Data-Driven Insights: Build automated dashboards and reporting pipelines to provide leadership with real-time visibility into compliance health and quality trends.
Maintain Feedback Loops: Translate automated QA findings into actionable feedback, partnering with Team Leads to update training materials, operational policies, and standard operating procedures (SOPs).
Ensure Regulatory Compliance: Ensure all quality processes strictly align with global data privacy laws (e.g., GDPR), legal frameworks, and child safety regulatory requirements.

Qualifications

Minimum Qualifications

5+ years of experience in Trust & Safety, Quality Assurance, Operational Risk, or Compliance, with at least 3 years specifically supporting Law Enforcement Response, Child Safety (CST), Emergency/Crisis Response operations and Intellectual Property Operations
Hands-on technical proficiency with data and automation; strong, practical experience with SQL and Python (or similar scripting languages) to manipulate data, write basic automation scripts, and interface with engineering tools.
Proven experience working with or implementing AI/ML-driven tools, natural language processing (NLP), or automated anomaly detection systems.
Proven ability to analyze complex information to assess threat, compliance, and operational risk.
Experience working cross-functionally with Product, Engineering, and Legal stakeholders in a fast-paced environment.
Strong communication, training, and presentation skills, with the ability to translate complex technical anomalies into clear business risks for non-technical leadership.

Preferred Qualifications

Bachelor’s degree or above in Computer Science, Data Science, Engineering, Law, Criminology, or a related quantitative/analytical field.
Deep domain expertise in NCMEC reporting guidelines, global legal request processes, and emergency disclosure standards.
Strong understanding of global data privacy regulations (GDPR, CCPA) as they relate to law enforcement data disclosures.
Your ability to work in a high-tempo environment, adapt, and respond to day-to-day challenges of the role.
Your resilience and commitment to self-care to manage the emotional demands of the role.

Job Information

Trust & Safety

Content that this role interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis.

TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.

We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Apply Now

Refine Your Search

quality operations jobs in celbridge, ke

Global Quality Program Manager, Law Enforcement Operations - Trust and Safety

Data Centre Security Officer

Data Center Security Specialist - Control Center, EMEA Non Traditional Environment Security

Order Operations Manager

Authorised Person

Programme Operations Assistant - Permanent level C

Administrative Assistant & Support Officer

Product Owner

Assistant Recruitment Manager

Quality and Policy Expert

Developer Relations AI (100% remote)

Head of Operations

Sr. Technical Program Manager, AWS Manufacturing Operations

Senior People Operations Manager – EMEA

Shift Supervisor

Operations Manager

Investment Data Specialist

Operations Specialist

Area Manager II, FC Operations

Submission Readiness Document Manager

I want to receive the latest job alerts for quality operations in celbridge, ke

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