Find Head of client service Jobs in Santry, D

Head of PMO, Professional Services
Numerix —Dublin, County Dublin
- Master's degree
- AWS
- Project management
Head of Digital Platforms and AI Marketing Transformation, Director
Citi —Dublin, County Dublin
- €130,000–€230,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- Product management
Head of Measurement Foundations, International
Google —Dublin, County Dublin
- €176,000–€181,000 a year
- Full-time
- Master's degree
- Project management
- Bachelor's degree
3d
Product Designer
Xtremepush —DUBLIN 2, County Dublin
- €50,000 a year
- Hybrid work
- Research
- Presentation skills
- AI
Quick apply
13d
Airport Driving Agent
Sky Handling Partner —Dublin, County Dublin
- €31,000–€33,000 a year
- Overtime
- English
- Employee assistance program
- Sick pay
Quick apply
Client Manager, Dairy (SMEs and Added Value Manufacturers)
Bord Bia —Dublin, County Dublin
- €83,652–€105,542 a year
- Full-time
- Hybrid work
- Analysis skills
Quick apply
Ireland Head of Financial Reporting
Citi —Dublin, County Dublin
- €109,920 a year
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- Accounting
Commercial Director - Data
Version 1 —Dublin, County Dublin
- €100,000–€120,000 a year
- Full-time
- Hybrid work
- Azure
- Oracle
- Sales
- Employee assistance program
- Employee discount
Quick apply
Account Operations Specialist
Inizio —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Excel
- Sales
Head of Corporate Business
AXA —DUBLIN 1, County Dublin
- Leadership
Employee Relations Manager
Grant Thornton —Dublin, County Dublin
- Full-time
- Management
- Analysis skills
- Bachelor's degree
Services Financial Crimes Risk - High Risk Client Activity (Director)
Citi —Dublin, County Dublin
- €130,000–€230,000 a year
- Full-time
- Hybrid work
- Master's degree
- Analysis skills
- Project management
14d
Data Platform Squad Lead
Sumitomo Mitsui Banking Corporation —Dublin, County Dublin
- €72,000–€134,000 a year
- Hybrid work
- Computer Science
- Master's degree
- Bachelor's degree
- Annual leave
Senior Project Manager – Fund Managers
LGT Capital Partners —Dublin, County Dublin
- Full-time
- English
- Analysis skills
- Project management
Administrator
Mercury Engineering —Dublin, County Dublin
- No degree
- Organisational skills
- Communication skills
Head of Compliance Advisory
Davy —Dublin, County Dublin
- Hybrid work
- Communication skills
- Employee assistance program
Quick apply
Supplier Manager
Ayvens —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
Senior IT Lead and Delivery Manager
Teleperformance —Dublin 07, County Dublin
- Full-time
- Azure
- Computer Science
- Master's degree
Team Manager - Home Energy
Actavo —Dublin, County Dublin
- €50,000–€56,000 a year
- Weekend availability
- Microsoft Office
- IT
- In-person
- Fuel card
- Annual leave
QA/QC Specialist
Capital Switchgear —Rathcoole, County Dublin
- €45,000–€55,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
Quick apply

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Head of PMO, Professional Services

Numerix -
Dublin, County Dublin

Apply Now

Job details

Qualifications

Jira
Master's degree
AWS
Project management
Product management
Forecasting
Budgeting
SaaS
Business
Financial acumen
Analytics
SDLC

Full job description

Since our founding in 1996, we have been at the vanguard of financial technology, providing groundbreaking expertise, quantitative analytics and software that redefine pricing and risk management in the financial markets. With the strategic acquisitions of FINCAD, PolyPaths and Kynex, Numerix has further strengthened its leadership position empowering financial institutions worldwide, to transform risk into opportunities with confidence.

Numerix empowers Capital Market participants to solve derivative analytics problems with innovative simplicity. The key to our success for over 30 years is our unique combination of innovative engineering and a highly dedicated team committed to going above and beyond to help customers and partners achieve their goals.

The Head of PMO is responsible for driving delivery excellence across the Professional Services organization by establishing and enforcing best-in-class project management standards, governance, and execution practices within a fintech environment.

This role ensures that all client initiatives are delivered consistently on time, within scope, and on budget, through rigorous oversight, proactive risk management, and disciplined execution. The role partners closely with Legal, Finance, Product, Engineering and Sales to align delivery with commercial objectives, contractual commitments, and client expectations, ensuring high-quality outcomes and sustained business value.

What You'll Do:

Continuously improve and execute the PMO vision, operating model, and governance framework in line with our business objectives.
Lead, mentor, and develop a global team of project managers and PMO analyst (10+ people).
Drive a culture of accountability, transparency, and continuous improvement across the Professional Services delivery organization.
Own and enforce enterprise-wide project management standards, methodologies, and templates (e.g., kickoff, RAID, status reporting, change control).
Monitor portfolio health using structured reporting (e.g., RAG status, risk tracking, milestone performance), including escalation frameworks.
Lead PMO transformation initiatives to scale operations and improve client outcome.
Standardize project lifecycle stages from initiation through handover to support/operations.
Establish clear success metrics (e.g., budget adherence, SOW performance, client satisfaction), including project time tracking and reporting.
Partner with Finance on project budgeting, forecasting, revenue recognition, billing and margin tracking.
Collaborate with Legal on SOWs, MSAs, and contractual frameworks to ensure clear scope, deliverables, and risk allocation.
Oversee change control processes to manage scope changes and contractual impacts.
Provide executive-level reporting on portfolio performance, risks, and mitigation plans.
Build strong relationships across Product, Engineering, Sales, Finance, and client stakeholders.
Identify opportunities to improve delivery processes, tools, and automation.
Drive adoption of best practices, including Agile, hybrid delivery models, and data-driven reporting.
Strong focus on data-driven decision-making, including KPI frameworks and executive dashboards.

Measures of success:

% of projects delivered on time and within budget.
Portfolio RAG status improvement trends.
Reduction in scope creep through effective change control.
Improvement in billing accuracy and revenue realization.
Client satisfaction (NPS or equivalent).
PMO process adoption and compliance rates.

What We're Looking For:

At least 10+ years of Project Management and/or Product Management in Capital Markets.
Proven experience leading a PMO or delivery organisation within fintech, financial services, or enterprise software.
Excellent executive communication and stakeholder management, as well as cross –functional collaboration with Sales, Finance, Legal and Product teams.
Strong understanding of the Software Development Lifecycle (SDLC) and best practices of the same (preferably Agile) and development tools like JIRA.
Deep understanding of SOW-based delivery models, commercial constructs and strong financial acumen (budgeting, forecasting, margin management).
Experience with trading and/or risk platforms implementations and cloud-based native services and SaaS offerings.

Extra Credit:

Graduated with an advanced degree (Masters) in a technical or business discipline with a background in project/programme management methodologies (e.g., PMP, PRINCE2).
Exposure to AI/automation or digital initiatives to improve delivery efficiency and reporting.
Exposure to cloud (AWS) and/or SaaS preferred.

Where You'll Work:

This is a hybrid or remote role depending on location, and open to all who reside within EMEA. Preference will be given to those in the Dublin, Ireland area.

An important note on salary:

The annual pay range for this position is based on the preferred primary location of the role which is listed above. If you are applying to this role at a location that is not the preferred primary location, please keep in mind the salary range will vary and may fall outside of what is listed. Base pay offered may vary depending on job-related knowledge, skills, and experience.

Also note that unsolicited contact from third-party recruiters or agencies will not be considered at this time. We respectfully request no outreach from agencies.

Apply Now

Refine Your Search

head of client service jobs in santry, d

Head of PMO, Professional Services

Head of Digital Platforms and AI Marketing Transformation, Director

Head of Measurement Foundations, International

Product Designer

Airport Driving Agent

Client Manager, Dairy (SMEs and Added Value Manufacturers)

Ireland Head of Financial Reporting

Commercial Director - Data

Account Operations Specialist

Head of Corporate Business

Employee Relations Manager

Services Financial Crimes Risk - High Risk Client Activity (Director)

Data Platform Squad Lead

Senior Project Manager – Fund Managers

Administrator

Head of Compliance Advisory

Supplier Manager

Senior IT Lead and Delivery Manager

Team Manager - Home Energy

QA/QC Specialist

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