Find Operations analyst Jobs in Cabra, D

Lean Six Sigma Digital Transformation Leader
Teleperformance —Dublin 07, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
IT Business Analyst
Viatris —Northern Cross, County Dublin
- Full-time
- Bachelor's degree
- IT
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IT Support Analyst with 2nd Level Treasury Systems Support – FIS Integrity
Nexus Jobs Limited —Dublin, County Dublin
- €70,000–€85,000 a year
- Hybrid work
- Computer Science
- Finance
- SQL
9d
Junior Reporting Analyst
Prime Street —DUBLIN 8, County Dublin
- €35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- ERP systems
Quick apply
8d
Operations Analyst
Chadwicks Group —Dublin, County Dublin
- Microsoft Excel
- No degree
- Communication skills
Data and AI Analyst
Fortray Global Services Ltd —Dublin, County Dublin
- Up to €40,000 a year
- Full-time
- Azure
- Computer Science
- SQL
HRIS Senior Analyst Workday (In-house)
Deloitte —Dublin, County Dublin
- €61,100 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Human resources
- Recruiting
Operations Analyst III
TD Bank —Dublin, County Dublin
- Full-time
- Microsoft Office
- Finance
- Analysis skills
- Annual leave
Business Systems Analyst
Avanci, LLC —Carrickmines, County Dublin
- €60,000–€70,000 a year
- Full-time
- Microsoft Excel
- Computer Science
- SQL
Quick apply
ICT Systems Analyst
UPMC —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Senior FP&A Analyst
Ding —Dublin, County Dublin
- Up to €90,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Finance
- Analysis skills
Senior IT Business Analyst – Record to Report
Aptiv plc —Dublin, County Dublin
- Oracle
- Computer Science
- Master's degree
- Gym membership
Fund Operations Analyst
PIMCO —Dublin, County Dublin
- €47,000 a year
- Microsoft Excel
- English
- SQL
Customer Service Senior Analyst
Citi —Dublin, County Dublin
- €65,600 a year
- Full-time
- Hybrid work
- Data analysis skills
- Project management
- Bachelor's degree
6d
Operations Analyst
Oracle —Dublin, County Dublin
- Full-time
- Oracle
- Customer service
- Microsoft Office
10h
AI Analysis & Performance Analyst
TikTok —Dublin, County Dublin
- Master's degree
- SQL
- AI
10d
Global SAP Sales Ops Functional Analyst
PlayStation Global —Dublin, County Dublin
- €73,600–€110,400 a year
- Hybrid work
- Analysis skills
- No degree
- Wellness program
- Annual leave
Capacity Planning Manager, CDP EMEA
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Leadership
- Analytics
Workforce & Queue Management Analyst
TikTok —Dublin, County Dublin
- Microsoft Excel
- Social media management
- SQL
Transformation Business Analyst
Cornmarket —Dublin, County Dublin
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Continuous improvement
- Annual leave
- Life insurance
Quick apply

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Lean Six Sigma Digital Transformation Leader

Teleperformance -
Dublin 07, County Dublin

Apply Now

Job details

Full-time

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Sales
Customer service
Lean
Process improvement
Microsoft Office
Profit and loss
Six Sigma
Analysis skills
Project management
Presentation skills
Bachelor's degree
Computer skills
Data visualisation
AI
Business
Leadership
Communication skills

Full job description

Overview:

Job Title: Lean Six Sigma Digital Transformation (LSDT) Leader

Department: Operations

Management Responsibility for: NA

Travel Required: Yes / Infrequent

Reports to: Sr Director of Operations

Location: TP Office in East Point Business Park - Dublin, 5 days a week Onsite role

Contract Type: Full Time - Permanent

Grade: TBC

Job Summary / Overview

The Lean Six Sigma Digital Transformation Leader, who will be responsible for driving continuous improvement initiatives, leveraging data-driven insights, and embedding Lean Six Sigma methodologies, Digital Transformation across the organization. This role partners with business leaders to identify opportunities, streamline processes, enhance customer experience, and deliver measurable business outcomes.

Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document)

Lead and manage Lean Six Sigma projects (DMAIC, Kaizen, etc.) to improve efficiency, quality, and performance across business functions.
Analyze complex datasets to generate actionable insights and present findings to senior leadership.
Translate business challenges into improvement opportunities supported by Lean Six Sigma methodologies.
Develop, implement, and monitor KPIs to track operational performance and project impact.
Mentor, coach, and train employees on Lean Six Sigma tools, techniques, and best practices.
Partner with cross-functional stakeholders to ensure alignment between improvement initiatives and strategic business goals.
Drive a culture of continuous improvement and data-driven decision-making.
Maintain project documentation, ensuring transparency, governance, and compliance with standards.
Ability to work with Cross functional, highly matrix organization in a client facing role.
Ability to lead, provide required steer to quality, process excellence analysts
Ability to train large group on Lean, FMEA, Six Sigma Methodologies and build lean six sigma DNA
Deliver business outcome driven high impact Lean Six Sigma Projects across (Metrics, Process, Automation)
Sound understanding of QPA, RPA, AI, AGI technologies and leverage them to deliver meaningful business impact to internal/external customers.
Define and execute Lean, six Sigma Digital Transformation roadmap across portfolio of accounts.
Ability to drive RCA, bridge plan, glide paths, conduct process capability studies (CPk)
Ability to understand and explain complex problem in layman language
Conduct Design Thinking Workshops
The above list is not exhaustive, and role will evolve in terms of scope, size and scale so ability to take higher responsibilities.

Main Job Requirements

Education and Specific Training

Bachelor’s degree or equivalent experience in a call centre or business-related field (e.g., management, sales)

Special credentials

Experience of working with MSP and born in cloud clients preferred
Experience in BPO and Contact Centre environments
Experience in supporting large portfolio teams (500+) as LSDT leader

Required Skills

Technical & Functional Skills

Comprehensive computer skills
Proficient use of Microsoft Office tools including MS Word, PowerPoint, Excel, Outlook and others
Ability to use Excel’s advanced analytical tools such as run charts, histograms, pareto charts, scatter plots etc, preferred
Technical support, Customer Service, Trust & Safety domain experience preferred

Qualifications & Skills

Lean Six Sigma – Green Belt & Black Belt required. Master Black Belt strongly preferred.
12+ years of experience in process improvement, operational excellence, or business transformation.
Proven ability to deliver measurable improvements in efficiency, quality, and cost reduction.
Strong analytical skills with experience in data visualization and reporting tools
Excellent leadership, coaching, and stakeholder management skills.
Strong communication & presentation skills with the ability to influence at all levels of the organization.
Project management expertise with the ability to handle multiple initiatives simultaneously.

Key Competencies

Continuous improvement using Lean Six Sigma methodology
Kaizen, FEMEA, ADKAR
Data-driven decision-making
Change management
Continuous improvement mindset
Collaboration and stakeholder influence
Superior analytical ability
Superior communication skills
Commercially astute (P&L, Revenue Generation, Cost Optimization)
Flexibility & Availability
Sound reasoning & judgement
Excellent leadership and management skills
Planning and organizing
Lead by example / integrity
Critical thinking & problem solving
Employee & Client satisfaction orientated
Self-motivated and can motivate others
Highly advanced team building skills
Strategic and commercial thinker
High levels of resilience and focus
Coaching & developing managers into leaders
Advanced facilitation & presentation skills
Advanced KPI, SLA, OLA, XLA knowledge and understanding
Staffing & Billing models
Risk & compliance

#LI-CW1

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Refine Your Search

operations analyst jobs in cabra, d

Lean Six Sigma Digital Transformation Leader

IT Business Analyst

IT Support Analyst with 2nd Level Treasury Systems Support – FIS Integrity

Junior Reporting Analyst

Operations Analyst

Data and AI Analyst

HRIS Senior Analyst Workday (In-house)

Operations Analyst III

Business Systems Analyst

ICT Systems Analyst

Senior FP&A Analyst

Senior IT Business Analyst – Record to Report

Fund Operations Analyst

Customer Service Senior Analyst

Operations Analyst

AI Analysis & Performance Analyst

Global SAP Sales Ops Functional Analyst

Capacity Planning Manager, CDP EMEA

Workforce & Queue Management Analyst

Transformation Business Analyst

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