Find Customer support coordinator Jobs in Swords, D

Planner/Scheduling Coordinator - SITE BASED
Agilent Technologies —Dunboyne, County Meath
- From €24 an hour
- Full-time
- English
- In-person
- Communication skills
Quick apply
14d
Customer Success and Service Co-ordinator
Electro Automation Group —DUBLIN 15, County Dublin
- €38,000–€42,000 a year
- Full-time
- Customer service
- ERP systems
- Microsoft Office
- Employee assistance program
- Sick pay
Quick apply
7d
Administrator & Site Coordinator
Nspace —DUBLIN 2, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Sick pay
Quick apply
13d
Corporate Mobile Receptionist - Dublin
Rapport —Dublin, County Dublin
- €37,962 a year
- Full-time
- English
- Hotel experience
- Annual leave
- Employee assistance program
Scheduling and Support Officer
Irish Wheelchair Association —Lucan, County Dublin
- €33,993–€51,931 a year
- Full-time
- Management
- Bachelor's degree
- No degree
- Annual leave
Quick apply
7d
Guest Relations Coordinator
Sodexo —DUBLIN 2, County Dublin
- €18.27 an hour
- Full-time
- Hospitality
- Microsoft Excel
- No degree
- Employee assistance program
Quick apply
3d
Customer Success Coordinator
Pluralsight —Dublin, County Dublin
- Full-time
- Business development
- Bachelor's degree
- No degree
- Annual leave
12d
Facilities Coordinator
Sodexo —Leopardstown, County Dublin
- €18–€20 an hour
- Part-time
- Sales
- Microsoft Office
- No degree
- Employee assistance program
Quick apply
3d
Front Desk Receptionist (Full Time)
Sky Business Centres —Dublin, County Dublin
- €27,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
11d
Facility Coordinator
OCS Group —Dublin, County Dublin
- On call
- Remote
- Microsoft Word
- Microsoft Excel
- Communication skills
Quick apply
Recruiting Coordinator Apprentice - Spanish Speaking
Salesforce —Dublin, County Dublin
- Full-time
- Spanish
- Google Suite
- Customer service
Guest Service Ambassador
Rapport —Dublin, County Dublin
- €35,506 a year
- Full-time
- Hotel
- Front desk
- Hotel experience
- Employee assistance program
12d
Facilities Coordinator
Cushman & Wakefield —DUBLIN 18, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Compliance Coordinator
Expeditors —Dublin, County Dublin
- Full-time
- Hybrid work
- Customer service
- Bachelor's degree
- No degree
Quick apply
14d
IT Business Analyst
Viatris —Northern Cross, County Dublin
- Full-time
- Bachelor's degree
- IT
- Communication skills
Homestay Coordinator
EF (Education First) —Dublin, County Dublin
- Full-time
- Customer service
- Employee assistance program
10d
In-House Pensions Coordinator
Tesco Ireland —Dún Laoghaire, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance program
Building Operations Coordinator
KSB-Jones Lang LaSalle Services Ir —Dublin, County Dublin
- Full-time
- Hospitality
- Word processing
- Maintenance
Quick apply
Ukrainian Project Support/Coordinator - Entry Level
Grouper —Dublin, County Dublin
- Full-time
- Remote
- Customer service
- English
- Project management
Quick apply
13d
BIM Coordinator
Tate Europe —Dublin, County Dublin
- Full-time
- CAD
- Engineering
- No degree
Quick apply

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Planner/Scheduling Coordinator - SITE BASED

Agilent Technologies -
Dunboyne, County Meath

Quick apply

Job details

Full-time | Fixed term
From €24 an hour
14 days ago

Qualifications

SAP CRM
SAP
English
CMMS
Smartsheet
Communication skills
Time management

Full job description

Entity Agilent Technologies –Ireland CSO

Function Scheduling Coordinator/Planner

Family Service Delivery / Administration / Customer Service

Reporting to Enterprise Scheduling Coordinator

Based on-site Dunboyne, Meath

Description Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables. applications and expertise. Agilent enables customers to gain the answers and insights they seek so they can do what they do best: improve the world around us.

Agilent is collaborating with leading biopharmaceuticals located in Cork/Limerick and is hiring for the integral and dynamic role of on-site Enterprise Scheduling Coordinator (ESC).

Objectives: The main objectives of this position are to:

· Represent Agilent Technologies delivering high levels of customer satisfaction in a dynamic, fast passed pharmaceutical site.

· Effective planning, scheduling and hosting of engineers for onsite maintenance activities.

· Manage and update scheduled services plan, ensuring successful completion of services and responding to breakdown repair requests.

· Work in partnership with customer(s) internal & third-party vendors

· Effectively manage contractual response times, minimizing rescheduling and delivering services within satisfactory timelines.

Build successful customer relationships, prioritizing customer requirements and keeping customer informed of any scheduling changes.

Responsibilities: Responsibilities of the Enterprise Scheduling Coordinator are:

· Service coordination; organizing service visits in accordance with site schedule along with management of associated standards / parts and IT requests etc. necessary for the successful completion of the service.

· Vendor hosting – support as the dedicated point of contact for onsite services, managing permits and supporting service engineers during service visits.

· Customer POC – first point of contact for the customer for any scheduling or operational queries.

· Daily administrative duties such as quotation requests, raising purchase orders and reconciling costs. Track out of scope costs and report regularly to account manager.

· Attend operational calls, customer meetings and managing a high volume of emails.

· Customer asset management, ensuring inventories are accurate. Managing new instrument additions, removals, and any changes to the agreed inventory.

· Monitoring performance metrics ensuring maintenance and repair requests are completed within the timeframe agreed with customer, with minimum disruption to onsite activities.

· Work with scheduling applications such as SAP CRM System and SmartSheet.

· Ability to work as a team player and demonstrate a passion for the role and customer satisfaction.

· Schedule vendor inductions and comply with customer vendor management requirements, ensuring risk assessments, training records and relevant documentation is collated in advance of scheduled services

· To management repair requests, minimizing instrument downtime.

· Proactive monitoring of schedule adherence to planned preventative maintenance.

· Management shipment and tracking of off-site instruments.

· Data management – managing inventory, service metrics, schedule and costings to a high standard.

· Collation of vendor service reports and upload onto customer CMMS software. Closure of associated work orders

· Following customer gowning and PPE requirements while operating in clean room areas and laboratories.

Core Skills Requirements:

· Third level qualification, science qualification advantageous.

· Ability to be a key team player, take ownership and help your colleagues with a positive attitude.

· Ability to manage sudden changes in priorities.

· Proven ability to problem-solve and multi-task.

· Planning, organizational, and time management skills. Ability to prioritize tasks and meet deadlines.

· Ability to handle customer and vendor requests via telephone, email, in-person.

· Excellent communication skills – effective interpersonal and cross-functional collaboration skills to work effectively with team members, customers, and relevant stakeholders.

· Ability to work independently will limited managerial input.

· Knowledge of planning and administrative tools is preferable – SAP/Smartsheet.

· Excellent communication skills – effective interpersonal and cross-functional collaboration skills to work effectively with team members, customer, and relevant stakeholders.

· Proven fluency in English (verbal & written).

· Willingness and enthusiasm to participate in on-going training and development.

Job Types: Full-time, Fixed term

Pay: From €24.00 per hour

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in swords, d

Planner/Scheduling Coordinator - SITE BASED

Customer Success and Service Co-ordinator

Administrator & Site Coordinator

Corporate Mobile Receptionist - Dublin

Scheduling and Support Officer

Guest Relations Coordinator

Customer Success Coordinator

Facilities Coordinator

Front Desk Receptionist (Full Time)

Facility Coordinator

Recruiting Coordinator Apprentice - Spanish Speaking

Guest Service Ambassador

Facilities Coordinator

Compliance Coordinator

IT Business Analyst

Homestay Coordinator

In-House Pensions Coordinator

Building Operations Coordinator

Ukrainian Project Support/Coordinator - Entry Level

BIM Coordinator

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