Find Senior/ manager, machine learning, customer support engineering Jobs in County Cavan

Senior/ Manager, Machine Learning, Customer Support Engineering
Airbnb —County Cavan
- Remote
- Doctoral degree
- Computer Science
- Master's degree
Quick apply
Senior Manager – Operational Excellence & Business Development
dss+ —County Cavan
- Full-time
- Hybrid work
- Engineering
- English
- Master's degree
Quick apply
Staff Machine Learning Engineer, Customer Support Engineering
Airbnb —County Cavan
- Remote
- Doctoral degree
- English
- Master's degree
Quick apply
Project Manager
Apleona Ireland —Cootehill, County Cavan
- Full-time
- Engineering
- Project management
Quick apply
Senior Project Manager
Manor Farm —Cavan, County Cavan
Senior Clinical Data Manager
Precision Medicine Group —County Cavan
- Remote
- English
- Bachelor's degree
- Leadership
Senior Clinical Data Manager
Precision for Medicine —County Cavan
- Remote
- English
- Bachelor's degree
- Leadership
Quick apply
Senior Quality Assurance Administrator
Univet Limited —Cootehill, County Cavan
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Product Engineer
Enerpac Tool Group Corporation —County Cavan
- Full-time
- Microsoft Powerpoint
- AutoCAD
- English
Operations Manager in Childcare
Laochra Academy —Cavan, County Cavan
- €45,000–€52,000 a year
- Full-time
- Childcare
- No degree
- Budgeting
- Annual leave
- Employee assistance program
Quick apply
7d
Strategic Account Manager
LRQA group —County Cavan
- Sales
- Salesforce
- English
Quality Technician
Ultra Clean Technology —Cavan, County Cavan
- €30,000–€34,000 a year
- Full-time
- Microsoft Office
- No degree
- Communication skills
- Profit sharing
- Annual leave
Quick apply
Contracts Manager
Elliott Group IE —Cavan, County Cavan
- Microsoft Office
Senior Product Engineer
Enerpac Tool Group Corp —County Cavan
- Full-time
- Microsoft Powerpoint
- AutoCAD
- English
Engineer Process Engineering
Vishay —County Cavan
- English
- Bachelor's degree
- Electrical Engineering
Head of Payment Security & Transaction Integrity
Coins.ph —County Cavan
- Full-time
- Hybrid work
- Banking
Quick apply
AI Product Manager
Coins.ph —County Cavan
- Hybrid work
- Computer Science
- Master's degree
- Analysis skills
Quick apply
Graduate Management Trainee - Cavan
Enterprise Mobility —Cavan, County Cavan
- Full-time
- Management
- Customer service
- Bachelor's degree
Region Sales Manager for South China (m/f/d)
RRC power solutions —County Cavan
- €25,000–€40,000 a month
- Sales
- English
- Bachelor's degree
Quick apply
Tax Senior - Cavan
Xeinadin —Cavan, County Cavan
- Leadership
- Communication skills
- Annual leave
- Employee assistance program

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Senior/ Manager, Machine Learning, Customer Support Engineering

Airbnb -
County Cavan

Quick apply

Job details

Qualifications

Law
Doctoral degree
Computer Science
Master's degree
AI
Leadership
Communication skills

Full job description

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

Your Location

This position is CHINA BASED. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Your recruiter will inform you what cities you are able to work from depending on your personal legal working identity and Airbnb internal policies.

The Community You Will Join:

Community Support (CS) has increasingly become a key driver of enabling Airbnb's core business. The Community Support Engineering team is responsible for the world-class technology, architecture, and solutions that power CS at Airbnb. The products and capabilities we build empower our guests and hosts, CS agents, and operations teams around the world.

As part of the CS Product vision, we are leveraging AI to transform how we deliver customer service - combining advanced ML/LLM capabilities with the expertise of our Support Ambassadors to create a seamless, high-quality support experience.

The Difference You Will Make:

As an ML Manager within Community Support Product Engineering in China, you will lead a team of machine learning engineers to research, design, and optimize AI models and services that scale AI-powered products and measurably improve the end-to-end Community Support experience for guests, hosts, and support ambassadors.

What You'll Do:

Hire, mentor and guide a dynamic team of highly skilled machine learning engineers, fostering their technical growth and professional development.Proactively take initiatives to drive for outcomes over the scope of the team.Build relationships and drive alignment with stakeholders within Community Support and across external teams.Communicate difficult or complex concepts and decisions clearly and effectively with multiple stakeholders across various functions.Provides critical guidance and input in prioritization over multiple major projects.

Foster rapid development cycles without sacrificing quality, collaborating closely with platform, backend, and frontend engineers to engineer robust ML models and systems that enhance community support initiatives.
Uphold Technical Standards: Conduct thorough design and architecture reviews to continually elevate our standards of technical excellence.

Your Expertise:

Expertise in ML & AI: Deep knowledge of various machine learning and AI methodologies, including LLMs and non-LLMs, tailored for user-facing products.
Leadership in ML Development: Proven experience in leading teams that develop large-scale ML models and systems to improve online user experiences.
Management and Mentorship: Strong leadership skills with a track record of nurturing an innovative and collaborative team environment.
Communication Excellence: Exceptional verbal and written communication abilities, with a keen eye for detail.
Collaborative Spirit: Demonstrated capability to work effectively with stakeholders at all organizational levels, both internally and externally.
Problem Solving: Skilled in navigating and resolving ambiguous challenges through proactive and strategic approaches.
Educational Background: PhD, or Master's degree in Computer Science, Mathematics, Statistics, or related technical field.
Industry Experience: 9+ years of experience in building and shipping AI models and products, including 2+ years of experience with LLMs.
Leadership Experience: 2+ years managing machine learning teams that deliver large impact.
Technical Proficiency: Expert knowledge of machine learning algorithms and techniques.
Continuous Learner: Ability to absorb new concepts quickly and integrate them effectively into business processes.

Our Commitment To Inclusion & Belonging

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

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Refine Your Search

senior/ manager, machine learning, customer support engineering jobs in county cavan

Senior/ Manager, Machine Learning, Customer Support Engineering

Senior Manager – Operational Excellence & Business Development

Staff Machine Learning Engineer, Customer Support Engineering

Project Manager

Senior Project Manager

Senior Clinical Data Manager

Senior Clinical Data Manager

Senior Quality Assurance Administrator

Senior Product Engineer

Operations Manager in Childcare

Strategic Account Manager

Quality Technician

Contracts Manager

Senior Product Engineer

Engineer Process Engineering

Head of Payment Security & Transaction Integrity

AI Product Manager

Graduate Management Trainee - Cavan

Region Sales Manager for South China (m/f/d)

Tax Senior - Cavan

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