Find Customer service administrator healthcare Jobs in Dublin, D

Customer Service Administrator - Healthcare
TCP Homecare —Dublin, County Dublin
- Full-time
- No degree
- Medical terminology
- Communication skills
- Annual leave
- Employee discount
Quick apply
3d
Customer Service Administrator (Homecare)
Comfort Keepers Homecare Ireland —Dublin, County Dublin
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Annual leave
Quick apply
Medical Records Administrator - Maternity Leave Cover
Beacon Hospital —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
Quick apply
2d
Receptionist/Administrator
Joule Ltd —Dublin, County Dublin
- €28,000–€32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
Quick apply
Patient Services Administrator
Bon Secours Health System Ireland —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Leaving certificate
- No degree
7d
Radiology Onboarding & Engagement Administrator
Medica —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
1d
HVAC Office Administrator (Client Account Manager)
Shiva Air Conditioning Ltd —Dublin, County Dublin
- €17–€23 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- Free parking
- Annual leave
Quick apply
Customer Service Administrator (Homecare)
Comfort Keepers Ireland —Dublin, County Dublin
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Annual leave
Specialist I, Investor Services AML FTC
SEI Investments —Dublin, County Dublin
- Full-time
- Hybrid work
- Customer service
- English
- Administrative experience
7d
Administrator
Blackrock Health Blackrock Clinic —Blackrock, County Dublin
- Weekend availability
- Clinic
- IT
- Typing
Quick apply
Radiology Administrator/ Receptionist | Clonsilla
Medica —DUBLIN 15, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
Quick apply
6d
Administrator/Medical Secretary
Hibernian Urology —DUBLIN 18, County Dublin
- €29,000–€40,000 a year
- Part-time
- Customer service
- English
- Microsoft Office
Quick apply
9d
Medical Secretary
Beacon Pain Management, DPC Group, Ireland —Sandyford, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Receptionist/Office Administrator
McKeon Group —Ashbourne, County Meath
- €29,500 a year
- Full-time
- Microsoft Office
- Organisational skills
- SharePoint
- Employee assistance program
- Sick pay
Quick apply
Quality & Continuous Improvement Lead - UPMC Sports Surgery Clinic, Dublin
UPMC —Santry, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Workshop Administrator
Northgate Vehicle Hire —DUBLIN 15, County Dublin
- €32,000 a year
- Microsoft Outlook
- Microsoft Office
- Supervising experience
- Free parking
- Annual leave
Quick apply
Quality Administrator
Uniphar PLC —DUBLIN 24, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
ServiceNow Administrator ( UK & Ireland )
Uniphar PLC —DUBLIN 24, County Dublin
- Full-time
- Scripting
- Communication skills
Quick apply
Head of Operations
Fineco Asset Management —Dublin, County Dublin
- Hybrid work
- Management
- Organisational skills
- Leadership
- Annual leave
ServiceNow Architect
Uniphar PLC —DUBLIN 24, County Dublin
- Full-time
- JavaScript
- Scripting
- Communication skills
Quick apply

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Customer Service Administrator - Healthcare

TCP Homecare -
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time
3 days ago

Benefits

Annual leave
Employee discount
Referral programme

Qualifications

Logistics
Medical terminology
Communication skills

Full job description

TCP Homecare is a healthcare service provider, specialising in 'direct to patient services' which include the dispensing and distribution of pharmaceutical products, homecare nursing services and sharps waste management, facilitating a unique turnkey solution for the delivery of hospital care in the patient's home.

Role:

The company is currently seeking to employ a customer service administrator. This person is responsible for all elements involved with ensuring a seamless and smooth pathway for patients referred to the TCP Homecare while promoting the highest standard of service at all times.

This is permanent, full time (Monday to Friday) role with on site attendance required.

This position would ideally suit a candidate with previous experience in logistics administration or route planning, who thrives in a fast-paced environment and demonstrates strong organisational and communication skills.

Key Responsibilities:

Handling a high volume of calls both inbound and outbound from both healthcare professionals and patients. Providing help and advice to customers, while ensuring all information gathered is accurate and relevant for the specific service to be delivered to the patient.

To accept and process patient referrals in a sensitive and professional manner, through an in-house bespoke electronic system.

Ability to follow SOPs / Workflows processes and procedures accurately.

Maintaining all records/correspondence/databases/documentation, electronic or other formats, in an accurate and legible manner within agreed policies.

Attention to detail in all aspects of the role is paramount.

To attend all company required meetings, training and other business in a prepared and punctual manner.

Filing, scanning, and other general office administrative tasks

Report customer related concerns as required and complete any investigation as requested by management.

Ability to work in a fast paced environment, under own initiative and make decisions quickly and effectively. Ability to work effectivity as part of team is vital.

Represents self in a professional and ethical manner at all times,

To be courteous, polite and respectful to all customer, clients, healthcare professionals and colleagues ensuring that the highest quality of service is delivered at all times.

Ensure interdepartmental recognition, relationships and teamwork is maintained by communicating relevant information and ensuring a seamless process is in place for all patients / customers.

Responsible for the administration of daily/weekly/monthly documentation for departmental reviews and reports.

Daily scheduling and co-ordination in accordance with the service requirements.

Assist in the development of patient management protocols

Assist in the development of patient IT systems and services

Key Desirables

Strong PC, administration, interpersonal and communication skills

Familiarity or knowledge of medical terminology is an advantage.

Ability to deliver in a fast paced environment

Ability to work under own initiative and make decisions quickly and effectively

Previous experience in transport administration or route planning is desirable, but not essential.

What We Offer in Return:

Competitive annual salary

24 days of annual leave per annum

Pension Scheme

Health Insurance

Employee Discount Card

You Can Also Expect:

A supportive and friendly working environment

Regular training courses and opportunities to upskill

Promotional opportunities

Refer a Friend scheme

Social events

Quick apply

Refine Your Search

customer service administrator healthcare jobs in dublin, d

Customer Service Administrator - Healthcare

Customer Service Administrator (Homecare)

Medical Records Administrator - Maternity Leave Cover

Receptionist/Administrator

Patient Services Administrator

Radiology Onboarding & Engagement Administrator

HVAC Office Administrator (Client Account Manager)

Customer Service Administrator (Homecare)

Specialist I, Investor Services AML FTC

Administrator

Radiology Administrator/ Receptionist | Clonsilla

Administrator/Medical Secretary

Medical Secretary

Receptionist/Office Administrator

Quality & Continuous Improvement Lead - UPMC Sports Surgery Clinic, Dublin

Workshop Administrator

Quality Administrator

ServiceNow Administrator ( UK & Ireland )

Head of Operations

ServiceNow Architect

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