Find Desktop support engineer Jobs

Desktop & Site Support Engineer
Teleperformance —Dublin, County Dublin
- Management
- Customer service
- Windows
Quick apply
Desktop Support Engineer
Teleperformance —Dublin, County Dublin
- Management
- Customer service
- Windows
Quick apply
IT Support Engineer
Elwood Roberts —Dublin, County Dublin
- €30,000–€40,000 a month
- Full-time
- Software troubleshooting
- Customer service
- Windows
Quick apply
IT Desktop Support Engineer – Sligo, Ireland (Backfill / On
Axiom Technologies —Sligo, County Sligo
- Part-time
- Computer Science
- Software troubleshooting
- Windows
IT Support Engineer (Backfill)
H-Tech Supports —Limerick, County Limerick
- Part-time
- Software troubleshooting
- English
- Windows
Quick apply
6d
IT Support Engineer - Level 2
PFH Technology Group —Dublin, County Dublin
- Azure
- Software troubleshooting
- Customer service
Quick apply
Lab Desktop Support Engineer
Cognizant —Cork, County Cork
- Full-time
- Hybrid work
- Windows
- IT
- Manufacturing
Technical Support Engineer (Customer Support)
Magnus Monitors —Galway, County Galway
- €30,000–€38,000 a year
- Full-time
- Hybrid work
- Computer Science
- Master's degree
- Bachelor's degree
Quick apply
Lab IT Desktop Support Engineer
Catalyx —Cork, County Cork
- Full-time
- Organisational skills
- IT
- Communication skills
Quick apply
Deskside Support Engineer
Ekco —Dublin, County Dublin
- Azure
- Windows
- SharePoint
- Annual leave
- Employee assistance program
Quick apply
End User Support Engineer
NECSWS —Cork, County Cork
- Full-time
- Management
- Windows
- No degree
Quick apply
IT Airport Engineer - Dublin Airport
ESP Global Services Limited —Swords, County Dublin
- €30,000 a year
- In-person
- Communication skills
Quick apply
11d
Technical Support Engineer
Intellect —Cork, County Cork
- Up to €35,000 a year
- Full-time
- English
- No degree
- Communication skills
Quick apply
6d
Desktop Engineer - Ballydine - On Site
Intuit ED Ltd —Ballydine Cross Roads, County Tipperary
- €120 a day
- Customer service
- Windows
- Microsoft Office
Quick apply
6d
Experienced Software Test Engineer
Codepak Solutions —Tralee, County Kerry
- Full-time
- Computer Science
- Analysis skills
- No degree
- Wellness program
Quick apply
13d
IT Field Engineer -Galway/Mayo /Sligo
Tierneys Office Automation —Galway, County Galway
- Weekend availability
- Software troubleshooting
- English
- IT
- Fuel card
- Annual leave
Quick apply
Information Security Technical Support
Tate Europe —Dublin, County Dublin
- Full-time
- Azure
- Customer service
- Windows
Quick apply
Level 2 Engineer
Ekco —Cork, County Cork
- Customer service
- Windows
- IT
Quick apply
Desktop Engineer - Brinny - On Site
Intuit ED Ltd —Brinny, County Cork
- €120 a day
- Customer service
- Windows
- Microsoft Office
Quick apply
6d
IT Engineer
Hybrid Technology Partners —Limerick, County Limerick
- Full-time
- Azure
- Customer service
- English
- Fuel card

I want to receive the latest job alerts for desktop support engineer

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desktop support engineer jobs near

Desktop Support Technician jobs in Dublin, County Dublin

IT Support jobs in Dublin, County Dublin

Technical Support Engineer jobs in Cork, County Cork

IT Engineer jobs in Limerick, County Limerick

Technical Support jobs in Dublin, County Dublin

Technical Support Engineer jobs in Galway, County Galway

Entry Level Engineer jobs in Cork, County Cork

Janssen, Production Technician jobs in Cork, County Cork

Counselling Support jobs in Limerick, County Limerick

Technical Support Specialist jobs in Remote

Support Worker jobs in Monaghan, County Monaghan

Technical Support Specialist jobs in Galway, County Galway

Technical Support Specialist jobs in Dublin, County Dublin

Telephone Support jobs in Dublin, County Dublin

Cad Technician jobs in Dublin, County Dublin

Technician, Pharmacy jobs in Waterford, County Waterford

Maintenance Technician jobs in Dublin, County Dublin

Night Support Worker jobs in Dublin, County Dublin

It Specialist jobs in Dublin, County Dublin

It Support jobs in Bray, County Wicklow

Desktop & Site Support Engineer

Teleperformance -
Dublin, County Dublin

Quick apply

Job details

Permanent

Qualifications

Telephony
Management
Customer service
Windows
Microsoft Office
Continuous improvement
Communications
Communication skills

Full job description

VACANCY: Desktop Support Engineer

Job Type: Permanent

Location: Dublin (Hybrid)

Hours: -37.5 Hours per week.

Out of hours work may be required.

About us

Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We’ve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world’s population.

We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work® in various countries, including the UK, and was included in Forbes’ 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global’s Global Best Employers™ Program.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons.

About the Role

As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely.

General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role.

Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion.

Duties

Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users
Software deployment and updates for all devices used in the estate
Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries
Support and triage of major incident impacting business productivity and ability to maintain client KPIs
Gather and submit evidence in relation to quarterly and annual security policies, and external audits
Identifying business risks and ensuring adherence to internal and external security requirements
Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer

Requirements

Ability to attain CTC and SC clearance as per UK government requirements.
Ability to maintain a high degree of customer service for all support queries.
Proven track record of close attention to Service Level Agreements (SLA’s) and setting a clear expectation to the customer.
Proactive approach, ability to prioritise and manage own workload.
Ability to solve complex problems & participate in continuous improvement.
Excellent oral and written communication skills.
Keen attention to detail.
Ability to relate to others in a positive manner. Strong team focus.
Experience with MS Office Packages

Skills and Experience (advantageous)

Experience and/or Qualifications in an IT field
Experience with Windows 10 & 11
Experience working with VDI solutions
Experience with Cisco Networking desirable.
Experience with MECM for software deployment, OS build and patch management
Experience of managing and implementing Group Policy in an enterprise environment.
Experience with Anti Virus software and managing cyber security threats
Experience working with O365 products and services
Working experience of ITIL and/or ISO270001 processes and procedures.
Proactive approach, ability to prioritise and manage own workload
Ability to solve complex problems & participate in continuous improvement.

Quick apply

Refine Your Search

desktop support engineer jobs

Desktop & Site Support Engineer

Desktop Support Engineer

IT Support Engineer

IT Desktop Support Engineer – Sligo, Ireland (Backfill / On

IT Support Engineer (Backfill)

IT Support Engineer - Level 2

Lab Desktop Support Engineer

Technical Support Engineer (Customer Support)

Lab IT Desktop Support Engineer

Deskside Support Engineer

End User Support Engineer

IT Airport Engineer - Dublin Airport

Technical Support Engineer

Desktop Engineer - Ballydine - On Site

Experienced Software Test Engineer

IT Field Engineer -Galway/Mayo /Sligo

Information Security Technical Support

Level 2 Engineer

Desktop Engineer - Brinny - On Site

IT Engineer

I want to receive the latest job alerts for desktop support engineer

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected