20 Best customer service jobs in waterford, county waterford (Hiring Now!)

Customer Service Agent
Infosys BPM —Waterford, County Waterford
All training provided is fully paid and will take place on site at our offices in Waterford. You will have the opportunity to participate in a fully paid pre…
From €12.70 an hour
Sales Team Leader
Life Style Sports —Waterford, County Waterford
As a Sales Team Member you will deliver exceptional customer service by following best standard practices, demonstrate your excellent product knowledge on our…
From €12.70 an hour
Quick apply
3d
Welcome Advisor - Waterford
Bank of Ireland —Waterford, County Waterford
Recording/updating of relevant customer information on in-house systems. Migration of customers to appropriate self-service options - including on-line and…
1d
Retail Sales Associate
Fitzgerald's Menswear —Waterford, County Waterford
*Teamwork:* Work closely with your team and manager, following store policies and procedures to ensure smooth operations.
Quick apply
1d
Metaverse Customer Assistant
Velocity Virtual Reality —Waterford, County Waterford
This position would be perfect for somebody who is currently studying in third-level education, living nearby/ has their own transport and is willing to work…
€12.70 an hour
Quick apply
Part Time Sales Advisor
DID electrical —Waterford, County Waterford
To be vigilant at all time, following all company security procedures. Customer service: 1 year (preferred). Ability to learn a comprehensive product knowledge…
From €12.70 an hour
Quick apply
4d
Warehouse and Logistics Administrator
Irish Tube & Fittings Supply Ltd —Waterford, County Waterford
Min 2-3 years’ experience in a similar administration role. Similar administration: 2 years (required). Experience of using various Web systems & Microsoft…
Quick apply
11d
Part-time Receptionist
Kingfisher Club —Tramore, County Waterford
1 year Experience in a Reception Role. Handle cash and credit cards, and complete cash report. Strong people skills, and friendly approach.
€12.70 an hour
Quick apply
Seasonal Sales Advisor, City Square S/C, Co. Waterford
Carraig Donn —Waterford, County Waterford
While training will be provided, please note previous retail experience is desirable (Experience with regard to Fashion, Jewellery or Giftware will be an…
Quick apply
4d
Sales Assistant
JD Sports —Waterford, County Waterford
Collaborate with your team members to achieve sales and KPI targets through being knowledgeable on; current trends, in store promotions and continuously…
Quick apply
Cashier
Bar One Racing Uk & Ireland —Waterford, County Waterford
The job will involve speaking to our customers, understanding their needs and processing their dockets and processing of payments as well as providing top class…
€12.70 an hour
Quick apply
1d
Supervisor - Fully Flexible ( 30 hours) Waterford, Ireland
Skechers Ireland —Waterford, County Waterford
Rocking the branded customer experience, making our shoppers' day while managing the nitty-gritty of sales, merchandising, and all that jazz.
Quick apply
3h
Team Member
Costa Coffee —Waterford, County Waterford
As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee.
7d
Sales Merchandiser
Brandwell Irl ltd —Waterford, County Waterford
To help create brand awareness in any given location and ensure high product visibility in allocated Space given within Department stores.
€13.00–€13.50 an hour
Quick apply
3d
Sales Assistants
Smyths Toys —Tramore, County Waterford
As a Sales Assistant, you will be expected to provide a high level of customer service, help your team achieve daily targets and ensure that the store is well…
From €13 an hour
Retail Sales Assistant (Maternity Cover)
Heroes (Dungarvan) —Waterford, County Waterford
*Customer Service: *you will be the first person our customers will see. The role is part time with hours during the weekend and weekends (not both days).
Quick apply
4d
Junior Sales Executive
Bolands Waterford —Waterford, County Waterford
Assist customers throughout the car buying process, from first contact to delivery. Provide exceptional customer service by understanding their needs and…
€30,000–€50,000 a year
Quick apply
11d
Food Service Assistant
Aramark —Waterford, County Waterford
Must acquire basic food hygiene qualification within first six months. Food assembly and service of same in an efficient manner, which may include some light…
Experienced Hotel Receptionist
The Park Hotel —Waterford, County Waterford
*Desired Qualifications*-Third level business administration. *Must be available for shifts early morning from 7am, mid shifts from 11 am/12 to late evening…
From €12.70 an hour
Quick apply
Advertising Sales Representative
The Irish Examiner —Waterford, County Waterford
Candidates should preferably have some experience in a sales, customer service or marketing role (not necessarily in a media environment).
Quick apply
8d

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Customer Service Agent

Infosys BPM - Waterford, County Waterford

Apply Now

Job details

Permanent | Full-time From €12.70 an hour

Benefits

Wellness program
Employee assistance program
Private medical insurance
Sick pay
On-site parking

Qualifications

Customer service
English
Leaving certificate
Telecommunication
Phone etiquette

Full job description

Waterford

Customer Service Agent

Infosys BPM

Infosys BPM is the business process management unit of Infosys and started its operations in Ireland in 2014. We deliver exceptional service offerings across numerous sectors - telecommunications, manufacturing, social media, healthcare, edtech, and fintech. We provide voice support, customer service and technical support operations for large global enterprises. We operate across 5 locations in Ireland – Dublin, Wexford, Waterford, Clonmel and Craigavon, supporting multiple clients. Positions are available at each location.

At Infosys, we aim to create an inclusive workplace and leverage the power of diversity for a sustainable competitive advantage, enabling employees to participate, develop and contribute freely and equitably. We are committed to providing a work environment free of discrimination and harassment. We do not discriminate or allow harassment on the basis of race, colour, religion, disability, gender, national origin, sexual orientation, gender identity, gender expression, age, genetic information, military status or any other legally protected status.

The role:

Based in our offices in the Cleaboy Business Park, Waterford, you will be working for Infosys BPM on behalf of our partner, as a Customer Service Agent. As frontline staff, you are the first point of contact providing support for a leading brand, delivering a first-class customer experience. In order to deliver the highest level of customer experience skills such as active listening, selective questioning, problem solving and showing empathy are required. You will have the opportunity to participate in a fully paid pre-live training environment which will enable you acquire these skills. We will provide you with the best tools and resources to exceed our customer’s expectations and enable you provide them with a truly remarkable experience.

This is an amazing opportunity to join a global leader in next generation business process management services if you decide to join our team at Infosys BPM. We offer the opportunity to work in a positive, supportive, and competitive environment. This could be the start of a promising and rewarding career with plenty of opportunities for career progression. We promote a positive work-life balance, and we are looking for Customer Service Agents to join our fun and dynamic team here in Waterford.

Paid Training:

All training provided is fully paid and will take place on site at our offices in Waterford. As a Customer Service Agent you will complete training that is assigned to the department you will be joining and will be discussed at interview stage.

There are many benefits to working at Infosys:

20 days holiday (pro rata for Part Time)

Permanent Contract of Employment

High energy and dynamic work environment

Culture for promoting from within

Tenured Based Health Cover discounts

Learning and development platforms available to all employees

Global company with opportunities for growth across many countries

Opportunities to be involved and give back to the community

Easily accessible site for all modes of transport

Tenured based Maternity Cover contributions

Special staff offers – reduced rates with local stores and amenities

Free access to the VHI Employee Assistance Programme and to the Virgin Pulse platform

PRSA pension scheme

Eligibility to take part in client bonus schemes on some campaigns

Supportive working environment

The opportunity to make life-long friendships

The part you will play within the Infosys team:

· You will be frontline support for our clients

· Ability to use the systems and tools available to effectively handle customer’s queries

· Strive to achieve and maintain service level statistics

· Maintain a high level of first call resolution and quality assurance

· Contribute to overall team performance within your specialised department

Personal success profile:

· Fluency in English is a pre-requisite for this role

· Passion for providing exceptional service to clients

· IT literate

· Confident telephone manner with strong communications skills

· Self-motivated and friendly with a positive outlook

· Ability to handle confidential information

· Team Player

· Strong attendance, performance and adherence to policies are essential for this role

Hours of Operation:

40 hours per week scheduled during opening hours of 8am to 9pm Monday to Friday and 8am to 8pm Saturday and Sunday. Weekend rotations of 1 in 3.

Rate of Pay:

Base hourly rate paid at €12.70 per hour. Performance bonus scheme available to boost earnings.

Location:

On site at our offices in the Cleaboy Business Park, Waterford.

The purpose of this job description is to provide a concise statement of the major responsibilities of this position in a standardised format. It is not intended to describe all elements of the work that may be performed and should not serve as the sole criteria for personnel decisions and actions.

All aspects of employment at Infosys are based on merit, competence, and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer

Our Privacy Policy covers how we collect and use your Data in the context of our recruitment process. By engaging in our recruitment process (submission of a CV etc.), you are consenting to collection, storage, use, and disclosure of your Data, including any sensitive information you elect to submit.

Job Types: Full-time, Permanent

Pay: From €12.70 per hour

Expected hours: 40 per week

Additional pay:

Commission pay
Performance bonus

Benefits:

Employee assistance program
On-site parking
Private medical insurance
Sick pay
Wellness program

Schedule:

8 hour shift
Weekend availability

Education:

Leaving Certificate (preferred)

Work authorisation:

Ireland (required)

Location:

Waterford city, Waterford, CO. Waterford X91 W2WH (required)

Work Location: In person

Reference ID: WatFT
Expected start date: 23/09/2024

Apply Now

customer service jobs in waterford, county waterford

Customer Service Agent

Sales Team Leader

Welcome Advisor - Waterford

Retail Sales Associate

Metaverse Customer Assistant

Part Time Sales Advisor

Warehouse and Logistics Administrator

Part-time Receptionist

Seasonal Sales Advisor, City Square S/C, Co. Waterford

Sales Assistant

Cashier

Supervisor - Fully Flexible ( 30 hours) Waterford, Ireland

Team Member

Sales Merchandiser

Sales Assistants

Retail Sales Assistant (Maternity Cover)

Junior Sales Executive

Food Service Assistant

Experienced Hotel Receptionist

Advertising Sales Representative

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