Please note due to insurance purposes candidates have to be over the age of 16 to work at Card Factory. Provide excellent customer service at all times to help…

Reporting directly into the Customer Service Field Team Leader and working as part of a collaborative team, the successful candidate will assist our customers…

Point of contact for all customer service calls and emails, directing both to the relevant person. Maintain customer database and schedule.

Performance based cash incentives paid every pay run. Ongoing performance development with your Line Manager to receive regular feedback and plan your personal…

Show a positive attitude and take responsibility for ensuring customers receive an excellent shopping experience;

Serving customers at the till. Deal with all customer queries efficiently, professionally and consistent with store policy.

Experience using a ticketing system for customer support. Troubleshoot and resolve software/hardware issues reported by customers.

Expand current offering and proposition to existing customers. Food Retail, Culinary, hospitality, or beverage education or experience and the ability to…