20 Best customer service jobs (Hiring Now!)

Remote Customer Service Agent
Infosys BPM —Remote
6-month fixed term contract – following the completion of 6 months there will be opportunities of working from office and/or hybrid options.
€13.50 an hour
Customer Service Agent
Infosys BPM —Wexford, County Wexford
We deliver exceptional service offerings across numerous sectors - telecommunications, manufacturing, social media, healthcare, edtech, and fintech.
From €13.50 an hour
Customer Service Representative
Smart Edge IT Solutions —Dublin, County Dublin
Customer service: 1 year (preferred). We’re looking for a customer-focused, positive customer service associate who can take end-to-end ownership of assigned…
€101.60–€400.00 a day
Quick apply
1d
Customer Service Assistant (Sales)
Wave for We Love Fundraising —Cork, County Cork
You’ll play a vital role in engaging with potential supporters, sharing the organisation’s goals, and building lasting relationships to secure donor support.
From €540 a week
Quick apply
5h
Customer Service Agent - PART TIME - IRE
Swissport International AG —Dublin, County Dublin
Perform administrative tasks, including data entry, documentation, and reporting as required. Flexibility to work various shifts, including weekends, holidays,…
€16.01 an hour
3d
Customer Service Agent - Breakdown Assistance
The AA Ireland —DUBLIN 2, County Dublin
Educated to Leaving Cert level minimum/3rd level qualification desirable. Ideally a minimum of 1 year Contact Centre customer service experience.
€26,400–€31,000 a year
Quick apply
10d
Customer Service Representative
An Post, Insurance —Athlone, County Westmeath
Flexibility and willingness to work additional hours during busy periods. Ensure overall team targets are achieved, to include daily administration processing,…
€26,000–€27,000 a year
Quick apply
8d
Customer Support Advisor, Acuity Scheduling
Squarespace —Dublin, County Dublin
Up to 20 weeks of paid family leave. Proven Experience — While prior experience in a customer support role is beneficial, we're especially looking for…
1d
Customer Service Representative - Evening Shift
Lifewave Europe Ltd —Galway, County Galway
Responding to customer and employee questions/concerns in an efficient and effective manner and resolving issues which customers might have regarding company's…
Quick apply
Trainee Customer Service Executive (Full Time)
Lifting365.com —Cork, County Cork
Experience in administration and customer service. Customer service: 1 year (required). You will be responsible for managing daily customer support operations,…
€28,000 a year
Quick apply
4d
Customer Service Executive
Mars Capital —Dublin, County Dublin
Every colleague is encouraged to take a paid day each calendar year to volunteer for our nominated charities. Ensuring system records are maintained and updated…
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Customer Service Representative (Ireland)
Noovy —Remote
Bachelor's degree in Hospitality Management, Business Administration, or related field is preferred. Office materials for your home office.
€2,000–€2,500 a month
Quick apply
Customer Service Agent - Motor Insurance
The AA —DUBLIN 2, County Dublin
Educated to Leaving Cert level minimum/3rd level qualification desirable. Ideally a minimum of 1 year Contact Centre customer service experience.
Quick apply
10d
Online Customer Service & Web Administrator (Full-Time)
Anthony Ryans —Galway, County Galway
Uploading new products, imagery, product descriptions videos etc. to the online store. Experience in EPOS systems an advantage. Run promotions on the website.
€30,000 a year
Quick apply
3d
Customer Service Assistant
The Range —Waterford, County Waterford
To be successful in this role, you must be willing to provide the very best customer service experience to our customers.
Customer Care Agent | Full-time | Permanent
Schoolbooks.ie —Tralee, County Kerry
Occasional evening or weekend work may be required during peak periods (e.g., back-to-school season). Liaise with our third-party warehouse fulfilment team and…
€15–€20 an hour
Quick apply
8d
Customer Sales Advisor - Dublin - weekdays only!
Sky —Dublin, County Dublin
You'll be based at our brilliant Contact Centre at Burlington Plaza in the centre of Dublin, but we operate a hybrid model which allows you the flexibility to…
€30,015 a year
Customer Service Agent
Intrust Communications —Cork, County Cork
Proven track record in the call centre industry: minimum 9 months. Applicants must also have excellent written english and grammar as there will also be a…
Christmas Temp Sales Team Member
Life Style Sports —Wexford, County Wexford
As a Sales Team Member, you will deliver exceptional customer service by following best standard practices, demonstrate your excellent product knowledge on our…
Quick apply
3d
Seasonal Sales Assistant
JD Sports —Dublin, County Dublin
Collaborate with your team members to achieve sales and KPI targets through being knowledgeable on; current trends, in store promotions and continuously…
Quick apply

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Remote Customer Service Agent

Infosys BPM - Remote

Apply Now

Job details

Fixed term €13.50 an hour

Benefits

Wellness program
Work from home
Employee assistance program
Sick pay

Qualifications

English
Leaving certificate
Telecommunication

Full job description

Remote Customer Service Agent

This is a work from home position on a 6-month fixed term contract.

Infosys BPM

Infosys BPM is the business process management unit of Infosys and started its operations in Ireland in 2014. We deliver exceptional service offerings across numerous sectors - telecommunications, manufacturing, social media, healthcare, edtech, and fintech. We provide voice support, customer service and technical support operations for large global enterprises. We operate across 5 locations in Ireland – Dublin, Wexford, Waterford, Clonmel and Craigavon, supporting multiple clients. Positions are available at each location.

At Infosys, we aim to create an inclusive workplace and leverage the power of diversity for a sustainable competitive advantage, enabling employees to participate, develop and contribute freely and equitably. We are committed to providing a work environment free of discrimination and harassment. We do not discriminate or allow harassment on the basis of race, colour, religion, disability, gender, national origin, sexual orientation, gender identity, gender expression, age, genetic information, military status or any other legally protected status.

The role:

You will be working for Infosys BPM on behalf of our partner, as a Customer Service Agent. As frontline staff, you are the first point of contact providing support for a leading brand, delivering a first-class customer experience. In order to deliver the highest level of customer experience skills such as active listening, selective questioning, problem solving and showing empathy are required. You will have the opportunity to participate in a fully paid pre-live training environment which will enable you acquire these skills. We will provide you with the best tools and resources to exceed our customer’s expectations and enable you provide them with a truly remarkable experience.

This is an amazing opportunity to join a global leader in next generation business process management services if you decide to join our team at Infosys BPM. We offer the opportunity to work in a positive, supportive, and competitive environment. This could be the start of a promising and rewarding career with plenty of opportunities for career progression. We promote a positive work-life balance, and we are looking for Customer Service Agents to join our fun and dynamic team here in Infosys.

Paid Training:

All training provided is fully paid and will take on a Virtual platform. As a Customer Service Agent you will complete training that is assigned to the department you will be joining and will be discussed at interview stage.

There are many benefits to working at Infosys:

20 days holiday - pro rata for part time and fixed term contracts

Permanent Contract of Employment

High energy and dynamic work environment

Culture for promoting from within

Learning and development platforms available to all employees

Global company with opportunities for growth across many countries

Free access to the VHI Employee Assistance Programme and to the Virgin Pulse platform

PRSA pension scheme

Eligibility to take part in client bonus schemes on some campaigns

Supportive working environment

The opportunity to make life-long friendships

The part you will play within the Infosys team:

· You will be frontline support for our clients

· Ability to use the systems and tools available to effectively handle customer’s queries

· Strive to achieve and maintain service level statistics

· Maintain a high level of first call resolution and quality assurance

· Contribute to overall team performance within your specialised department

Personal success profile:

· Fluency in English is a pre-requisite for this role

· Passion for providing exceptional service to clients

· IT literate

· Confident telephone manner with strong communications skills

· Self-motivated and friendly with a positive outlook

· Ability to handle confidential information

· Team Player

· Strong attendance, performance and adherence to policies are essential for this role

Candidates will have to complete an online assessment as part of the interviewing process.

Hours of Operation:

40 hours per week within business hours. Weekends shift on rotation of 1 in 3 weekends

Business hours: Monday to Friday 8.00 a.m. to 9.00 p.m., Saturday and Sunday 8.00 a.m. to 8.00 p.m.

Contract:

6-month fixed term contract – following the completion of 6 months there will be opportunities of working from office and/or hybrid options.

Rate of Pay:

Base hourly rate paid at €13.50 per hour.

Location:

This is a remote role. Required to supply a home broadband speed test with sufficient speeds to conduct this role at home. Requirement for the role to reside in Ireland.

YOU MUST BE OVER 18 YEARS OF AGE TO APPLY FOR THIS ROLE

The purpose of this job description is to provide a concise statement of the major responsibilities of this position in a standardised format. It is not intended to describe all elements of the work that may be performed and should not serve as the sole criteria for personnel decisions and actions.

All aspects of employment at Infosys are based on merit, competence, and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer

Our Privacy Policy covers how we collect and use your Data in the context of our recruitment process. By engaging in our recruitment process (submission of a CV etc.), you are consenting to collection, storage, use, and disclosure of your Data, including any sensitive information you elect to submit.

Job Type: Fixed term
Contract length: 6 months

Pay: €13.50 per hour

Expected hours: 40 per week

Additional pay:

Commission pay
Performance bonus

Benefits:

Employee assistance program
Sick pay
Wellness program
Work from home

Schedule:

8 hour shift

Education:

Leaving Certificate (preferred)

Language:

English (required)

Work authorisation:

Ireland (required)

Work Location: Remote

Reference ID: WatFS
Expected start date: 06/01/2025

Apply Now

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Trainee Customer Service Executive (Full Time)

Customer Service Executive

Customer Service Representative (Ireland)

Customer Service Agent - Motor Insurance

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Customer Care Agent | Full-time | Permanent

Customer Sales Advisor - Dublin - weekdays only!

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