Find Regional Facilities Manage Jobs

Facilities Coordinator
Cushman & Wakefield —DUBLIN 2, County Dublin
- Full-time
- No degree
- Organisational skills
- Communication skills
Quick apply
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Facilities Coordinator

Cushman & Wakefield -
DUBLIN 2, County Dublin

Quick apply

Job details

Full-time

Qualifications

Slack
Organisational skills
Communication skills
Time management

Full job description

Job Title

Facilities Coordinator

Job Description Summary

The Facilities Coordinator leads and supports the day-to-day operations of Sony Interactive Entertainment’s (SIE) Dublin office, delivering a high-performing, safe, and seamlessly run workplace environment. This role blends hands-on facilities coordination with strategic workplace management — owning ticket management, vendor relationships, health and safety compliance, space planning, and employee experience. The ideal candidate is a proactive, detail-oriented workplace professional who thrives in a fast-paced environment and is equally comfortable working independently and cross-
functionally.

Job Description

Core Responsibilities

1. Workplace & Facilities Operations

Lead day-to-day facilities operations to ensure a safe, functional, and well-maintained workplace
Act as the primary workplace contact for SIE employees, fostering an environment
Conduct structured facilities and space readiness walks to proactively identify and resolve deficiencies.
Conduct routine and monthly site inspections to ensure the site meets service quality and operational standards.
Ensure meeting rooms, collaboration spaces, and common meet readiness and presentation standards.
Manage all aspects of health and safety for the Dublin offices, ensuring full compliance with applicable regulations and SIE standards.
Support preventative maintenance program tracking and coordination of vendor services (janitorial, maintenance, specialty trades)
Collaborate with building management, local leadership, and cross-functional teams to maintain operational efficiency aligned with SIE standards.

2. Ticket Management

Serve as the primary owner for facilities ticket management at the regional sites.
Monitor incoming requests, assign work orders as appropriate, and ensure timely follow through.
Track open and closed tickets and escalate issues that require additional attention.
Maintain strong service delivery by monitoring SLAs, response times, and completion timelines.
Support reporting on ticket volume, trends, KPIs, and service performance metrics.

3. Communication and Request Intake

Serve as the primary point of contact for facilities-related Slack channel communications.
Serve as the primary owner of the facilities email alias, including monitoring, routing, and responding to requests.
Gather and act on employee feedback to implement improvements, sharing insights and larger-scale opportunities with Workplace leadership.
Maintain clear and professional written communication with employees, vendors, and internal stakeholders.
Act as a go-to resource for employees, addressing facilities-related inquiries and requests.

4. Event & Workplace Experience Support

Support planning and execution of onsite events and employee programming, including coordination of logistics (catering, A/V, space setup, vendor access).
Ensure event space readiness through setup, walkthroughs, and alignment with Facilities, IT/AV, and vendor partners.
Provide day-of event support as a visible point of contact, troubleshooting issues to ensure a seamless experience.
Assist with post-event breakdown, space reset, and continuous improvement based on feedback.

5. Vendor & Contract Management

Build and manage strong relationships with external vendors and suppliers, ensuring performance aligns with SLAs in collaboration with the Vendor Enablement team.
Monitor vendor safety performance, conduct regular reviews, and proactively address any issues or gaps.
Provide vendor escorting in accordance with site access and safety procedures.
Support maintenance and renewal of service contracts, including documentation and compliance tracking.
Coordinate service schedules, work status updates, and follow-up communications with vendors and internal teams.

6. Financial & Administrative Support

Create and manage Purchase Orders (POs) in alignment with budget and contract requirements.
Process and track vendor invoices, ensuring accuracy and timely payment.
Partner with Facilities Managers to support monthly accruals, including tracking open POs and outstanding expenses.
Assist in budget tracking, variance reporting, and maintaining accurate financial records.
Support vendor onboarding and ensure compliance with contractual and financial requirements.
Create and maintain clear written documentation related to service requests, work orders, and issue resolution.

Skills and Qualifications

5+ years of experience in facilities management, workplace services, or a closely related field
Experience working with Integrated Facilities Management (IFM) contractors and suppliers and monitoring service standards; solid understanding of compliance requirements.
Strong work ethic with the ability to take initiative and function in a fast-paced working environment with immediate and changing deadlines.
Strong problem solving and decision-making skills; strong organizational skills, attention to detail, and time management are a must.
Demonstrated strong and effective verbal, written, and interpersonal communication skills; ability to interact comfortably and effectively with managers and employees at all levels within the organization.
Proficiency in facilities management platforms, ticketing systems, and Microsoft Office / Google Workspace tools; comfortable using Slack as a primary communication channel.

KPIs / Success Measures

Ticket response time and SLA compliance
Timely resolution of facilities and workplace requests
Email alias and Slack channel responsiveness
Vendor performance outcomes and contract compliance
Quality of stakeholder communication and employee satisfaction with workplace services
Accuracy and timeliness of financial administration, including POs, invoices, and accruals
Successful delivery of space planning projects, MAC activities, and workplace enhancements
Health and safety compliance and audit readiness

INCO: “Cushman & Wakefield”

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Refine Your Search

Regional Facilities Manage jobs

Facilities Coordinator

Assistant Facilities Manager

Health & Safety Lead/Co-Ordinator

General Manager

Community and Schools Engagement Manager

Regional Environmental Compliance Program Manager

Regional Maintenance Manager

Director, Global Workforce Administration

General Manager

Procurement and Supplier Development Manager , AIS Supply Chain- IPS: Procurement Category Management

EHS Manager

Lead Development Manager Data Centres

Sports and Wellbeing Manager

Business Analyst, IT

Property Manager

Data Center Security Manager

Property Services Administrator

Regional Program Manager, Greenfields-Data Center Operations

Executive Briefing Coordinator - Dublin - 6 month FTC

Strategic Account Lead – Industrial & Construction Cleaning

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