Find German Speaking Customer Specialist Jobs

Enterprise Customer Success Specialist - German Speaking
MathWorks —Galway, County Galway
- Doctoral degree
- Salesforce
- English
Customer Solutions Specialist - GERMAN SPEAKING
Emerald Contact Centre —Waterford, County Waterford
- Monday to Friday
- Customer service
- Leaving certificate
- No degree
- Free parking
Outbound Sales Representative - German Speaking
ResultsCX —Remote
- €30,423 a year
- Remote
- Sales
- Salesforce
- English
- Annual leave
- Employee assistance program
Complaints Handler - (French, German, Dutch or Italian speaking)
Cover-More —Dublin, County Dublin
- Full-time
- English
- Continuous improvement
- Communication skills
- Employee assistance program
Quick apply
Sales & Renewals Specialist (German Speaker)
Getty Images —Dublin, County Dublin
- Full-time
- Hybrid work
- Salesforce
- English
- Research
- Employee stock purchase plan
- Annual leave
Quick apply
Product Specialist, Media & Production - German Speaking
Getty Images —Dublin, County Dublin
- Hybrid work
- Sales
- Customer service
- English
- Employee stock purchase plan
- Annual leave
Quick apply
Customer Operations Executive - Cork
Ohme —Cork, County Cork
- €25,000–€35,000 a year
- Full-time
- Hybrid work
- Spanish
- Salesforce
- English
- Work from home
- Sick pay
Quick apply
14d
Digital Solution Specialist - Security - German Speaking
Microsoft —Dublin, County Dublin
- €29.90–€44.28 an hour
- Full-time
- English
- Bachelor's degree
- No degree
Product Support Specialist
Asana —Dublin, County Dublin
- €57,000–€63,000 a year
- Weekend availability
- English
- AI
- Communication skills
- Work from home
Quick apply
Sales Specialist (f/m/d) - Advanced Silicones Technology - One-Year-Contract
Avantor —DUBLIN 15, County Dublin
- Full-time
- Sales
- Salesforce
- Engineering
Vendor Account Executive (Multilingual with German)
TELUS Digital —Cork, County Cork
- €35,900 a year
- Full-time
- Sales
- English
- Presentation skills
- Relocation assistance
Bilingual Channel Marketing Manager (German or French), EMEA
Keeper Security, Inc. —County Cork
- English
- Project management
- Communication skills
- Sick pay

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Enterprise Customer Success Specialist - German Speaking

MathWorks -
Galway, County Galway

Apply Now

Job details

Qualifications

Doctoral degree
CSS
Salesforce
English
Master's degree
Bachelor's degree
Customer relationship management
Communication skills
German
Time management

Full job description

MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More: https://www.mathworks.com/company/jobs/resources/applying-and-interviewing.html#onboarding.

As an Enterprise Customer Success Specialist (CSS), you will be an integral member of the Enterprise account team, partnering directly with a portfolio of large, strategically important organisations. Your focus will be to ensure customers achieve meaningful outcomes from their Enterprise License by deepening their adoption of MathWorks products and services and maximising long‑term value.

In this role, you will drive user engagement across organisations and departments by helping end users onboard effectively, discover new capabilities and build sustainable usage through targeted communications, events, and personalised follow‑up. You will guide customers’ progress along their adoption journey and help strengthen long‑term relationships.

MathWorks nurtures growth, appreciates inclusivity, encourages initiative, values teamwork, shares success, and rewards excellence.

Identify and onboard new users to increase awareness of the Enterprise License and promote effective use of MathWorks tools and training.
Proactively prospect within accounts to uncover opportunities for expanding product usage and training adoption. Engage and qualify existing contacts to identify additional needs and coordinate follow‑up with Account Managers.
Design and execute private customer events in collaboration with the account team, ensuring they are well‑planned, promoted, and aligned with customer goals.
Develop tailored customer communications that support user engagement, reinforce key messages, and help guide users along their adoption journey.
Execute targeted follow‑up activities with users, such as training recommendations, and personalised guidance, based on customer workflows and needs.
Maintain accurate customer and activity data in Salesforce ensuring visibility for cross‑functional teams and supporting coordinated enterprise account strategies.
Measure the effectiveness of user engagement activities, analyse outcomes, and identify opportunities to improve processes, messaging, and customer impact.

Fluency in English and German required.
Additional European language an advantage.
Strong customer relationship-building skills.
Extensive customer-facing experience with Large or Enterprise accounts, including prospecting and targeted outreach to users.
Persuasive verbal and written communication skills with excellent telephone skills and a high level of attention to detail.
Strong time management and prioritisation skills.
Ability to work well both independently and collaboratively within cross‑functional account teams.
Ability to analyse data and feedback.
Proficiency in customer relationship management systems, preferably Salesforce.
Experience working in a B2B, high-tech environment is a plus.
Familiarity with MathWorks products and tools is a plus.

A bachelor's degree and 6 years of professional work experience (or a master's degree and 3 years of professional work experience, or a PhD degree, or equivalent experience) is required.

Apply Now

Refine Your Search

German Speaking Customer Specialist jobs

Enterprise Customer Success Specialist - German Speaking

Customer Solutions Specialist - GERMAN SPEAKING

Outbound Sales Representative - German Speaking

Complaints Handler - (French, German, Dutch or Italian speaking)

Sales & Renewals Specialist (German Speaker)

Product Specialist, Media & Production - German Speaking

Customer Operations Executive - Cork

Digital Solution Specialist - Security - German Speaking

Product Support Specialist

Sales Specialist (f/m/d) - Advanced Silicones Technology - One-Year-Contract

Vendor Account Executive (Multilingual with German)

Bilingual Channel Marketing Manager (German or French), EMEA

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