20 Best Amazon.com jobs (Hiring Now!)

Databases Cloud Support Engineer- Portuguese Speaker
Amazon Web Services EMEA SARL (Irish Branch) —Dublin, County Dublin
Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with…
Ireland 2025 Financial Analyst Intern
Amazon Data Services Ireland Limited - A65 —Dublin, County Dublin
A successful internship, could lead to a full-time (graduate role) after finishing your university studies. You should then be available for 6 months, full time…
Data Centre Security Manager, ASSET Europe and Israel
Amazon Data Services Ireland Limited —Dublin, County Dublin
You should have a proven record of accomplishment in operations room/centre dispatching, data centre security operations, physical security, customer service;…
13d
IT Support Engineer , IT Services
Amazon Data Services Ireland Limited —Dublin, County Dublin
Industry experience supporting operating systems (Windows, Macintosh or Linux). This includes PC hardware, IT infrastructure (Wired and Wireless), software…
14d
Electrical/Mechanical/Control Technician - Data Center
Amazon Data Services Ireland Limited —Dublin, County Dublin
Create and close Work Orders with appropriate data, to include labor hours, equipment maintenance, and parts used into asset management system.
Electrical Engineering Operations Specialist (Shift)
Amazon Data Services Ireland Limited —Dublin, County Dublin
Professional Electrical or Mechanical Certification (National Craft Certificate (NCC), Registered Electrical Contractor (REC) or equivalent) or formal…
Business & Product Operations Manager, Business & Product Operations
Amazon Web Services EMEA SARL (Irish Branch) —Dublin, County Dublin
Retrieve and analyze data using Excel, Salesforce.com, and other data management/BI systems to present to global functional leaders and management.
23h
Procurement Ops Specialist, Data Center Services Procurement (DCSP)
Amazon Data Services Ireland Limited —Dublin, County Dublin
Data Center Services Procurement supports Data Center Global Services in obtaining the best services at the lowest costs, and manages the full “Supplier…
8d
Cloud Support Associate 신입사원 - Ireland 아일랜드 근무
Amazon Web Services EMEA SARL (Irish Branch) —Dublin, County Dublin
Troubleshoot and solve technical problems of AWS customers, and drive customer communication during critical events. Fluent in Korean and English.
Network Development Engineer , ESC
Amazon Data Services Ireland Limited —Dublin, County Dublin
A relevant degree in a related technical discipline or equivalent experience in a large-scale network environment.
Cluster Security Manager
Amazon Data Services Ireland Limited —Dublin, County Dublin
Experience of managing current security technology including access control, CCTV. Partner with Data Center Operations and other Amazon business units to…
Software Development Manager
Amazon Development Centre Ireland Limited —Dublin, County Dublin
Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source…
Site Risk & Due Diligence Manager, Risk & Resiliency
Amazon Data Services Ireland Limited - A65 —Dublin, County Dublin
You will scope the technical studies and analysis required to appropriately evaluate prospective datacenter sites, hire and oversee the work of engineering and…
14d
Procurement Specialist, DCSP- GC
Amazon Data Services Ireland Limited —Dublin, County Dublin
Additionally, you will drive results through methods that include competitive bidding, negotiating, analysing data and market trends for your category.
8d
Systems Development Engineer, Amazon Security Platform Engineering
Amazon Data Services Ireland Limited —Dublin, County Dublin
Experience (non-internship) in professional software development. The Amazon Security Platform Engineering team develop scalable self-service systems to collect…
Regional Data Centre Logistics Manager
Amazon Data Services Ireland Limited —Dublin, County Dublin
Your ability to mentor, coach, and empower these leaders will be crucial in scaling our operations and maintaining Amazon's high standards of excellence across…
8d
Senior SDE, Performance and Observability
Amazon Development Centre Ireland Limited —Dublin, County Dublin
Experience leading the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems.
Sr. Workforce Scheduler, AWS Support Engineering
Amazon Web Services EMEA SARL (Irish Branch) —Dublin, County Dublin
The Scheduler will lead and manage end to end scheduling life cycle and site performance during the day to ensure effective management of the incoming and…
Technical Acct Mgr, AWS Enterprise Support, AWS Enterprise Support, ES-EMEA-UKI
Amazon EU SARL, Irish Branch —Dublin, County Dublin
- Understand operational parameters and troubleshooting for a combination of the following: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and…
16h
Network Development Engineer
Amazon Data Services Ireland Limited —Dublin, County Dublin
Drive scaling of current network designs to meet the demand of our customers. Bachelor’s Degree in a engineering technology related field or equivalent…

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Databases Cloud Support Engineer- Portuguese Speaker

Amazon Web Services EMEA SARL (Irish Branch) - Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

Oracle
Cassandra
Microsoft SQL Server
NoSQL
English
Technical support
AWS
PostgreSQL
Redis
Portuguese
Cloud computing
DynamoDB
MySQL

Full job description

Ability to communicate effectively in English and Portoguese (written and spoken) .
Good Knowledge/experience in administration and troubleshooting and basic OS and Networking database related issues.
Knowledge in Database engines: MySQL/Oracle/PostgreSQL/MariaDB /SQL Server/Amazon Aurora, database installation process, database clients, Database engine agnostic fundamentals, HA & DR topologies for databases, database migrations
Experience performing basic optimization of database

Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.

Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) as a leading technology organization?

If you fit the description, you might be the person we are looking for! We are a group of smart people, passionate about cloud computing, and believe that world class support is critical to customer success.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services

Key job responsibilities
Every day will bring new and exciting challenges on the job while you:

Learn and use groundbreaking technologies.
Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.
Interact with leading engineers around the world.
Partner with Amazon Web Services teams to help reproduce and resolve customer issues.
Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services.
Drive customer communication during critical events.
Drive projects that improve support-related processes and our customers’ technical support experience.
Write tutorials, how-to videos, and other technical articles for the developer community.
Work on critical, highly complex customer problems that may span multiple AWS services.
Work with Amazon's database technologies like Amazon Aurora, DocumentDB, Timestream, Database Migration Services

A day in the life

First and foremost this is a customer support role – in The Cloud.
On a typical day, a Support Engineer will be primarily responsible for solving customer’s cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.
Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives.
Career development: We promote advancement opportunities across the organization to help you meet your career goals.
Training: We have training programs to help you develop the skills required to be successful in your role.

We hire smart people who are keen to build a career with AWS, so we are more interested in the areas that you do know instead of those you haven’t been exposed to yet.

Support engineers interested in travel have presented training or participated in focused summits across our sites or at specific AWS events.
As we operate on a follow-the-sun model, with Premium Support sites located globally, there is no after hours on-call or mandated overtime in this role.
Meet Luis: https://www.youtube.com/watch?v=lRXjESfmlhA

About the team
About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

2 to 4 years of relevant experience
Knowledge/experience in Database troubleshooting and performance tuning, setting up monitoring/alarming for production DB environments, Database migration and ETL knowledge/experience.
Experience with NoSQL technologies like DynamoDB, Redis, MongoDB, Cassandra or Riak and Database migration and ETL

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/content/en/how-we-hire/accommodations.

Apply Now

Amazon.com jobs

Databases Cloud Support Engineer- Portuguese Speaker

Ireland 2025 Financial Analyst Intern

Data Centre Security Manager, ASSET Europe and Israel

IT Support Engineer , IT Services

Electrical/Mechanical/Control Technician - Data Center

Electrical Engineering Operations Specialist (Shift)

Business & Product Operations Manager, Business & Product Operations

Procurement Ops Specialist, Data Center Services Procurement (DCSP)

Cloud Support Associate 신입사원 - Ireland 아일랜드 근무

Network Development Engineer , ESC

Cluster Security Manager

Software Development Manager

Site Risk & Due Diligence Manager, Risk & Resiliency

Procurement Specialist, DCSP- GC

Systems Development Engineer, Amazon Security Platform Engineering

Regional Data Centre Logistics Manager

Senior SDE, Performance and Observability

Sr. Workforce Scheduler, AWS Support Engineering

Technical Acct Mgr, AWS Enterprise Support, AWS Enterprise Support, ES-EMEA-UKI

Network Development Engineer

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