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Senior Project Manager - Engineering & Product

Webdoctor
Remote

Quick apply

Job details

Full-time

Benefits

Tax Saver Scheme
Bike to work scheme
Annual leave
Work from home
Employee assistance program

Qualifications

Jira
CI/CD
Project management
Confluence
Agile
Communication skills

Full job description

Key Responsibilities

Project & Delivery Management

Own end-to-end delivery across multiple concurrent projects (product, integrations, customer implementations).
Translate strategic roadmap into executable plans with clear milestones, dependencies, and risks.
Drive delivery cadence (planning, stand-ups, reviews, retrospectives where appropriate).
Ensure consistent use of delivery frameworks.
Maintain visibility of programme health across scope, timeline, and budget.

Cross-Functional Coordination

Align priorities across teams and resolve resource conflicts.
Facilitate effective communication between technical and non-technical stakeholders.

Reporting

Provide clear, concise reporting to leadership (e.g. Engineering management updates, delivery status, risks, mitigation plans).
Track KPIs related to delivery performance, efficiency, and quality.

Risk, Issue & Dependency Management

Proactively identify risks and dependencies across projects.
Drive mitigation strategies and ensure timely escalation where needed.
Manage trade-offs between scope, time, and quality.

Process & Operational Excellence

With your peers. Continuously improve delivery processes and ways of working.
Ensure appropriate documentation and runbooks are in place (handover readiness, operational continuity).
Support initiatives such as support rota planning, incident management, and release governance.

Customer & Commercial Delivery

Own the delivery of customer-facing projects end-to-end, from initiation through to successful completion.
Act as the primary coordination point for customer projects, aligning internal teams and external stakeholders.
Translate customer requirements into structured delivery plans, ensuring clarity on scope, timelines, and dependencies.
Manage customer expectations proactively, maintaining clear and consistent communication throughout delivery.
Lead change management across customer projects.
Coordinate internal execution across Engineering, Product, and QA to meet customer commitments.
Identify delivery risks early and drive mitigation in collaboration with relevant teams.
Support pre-sales and scoping activities, ensuring proposed solutions are realistic, deliverable, and commercially sound.
Drive post-delivery reviews to capture learnings and improve future customer implementations.

Compliance & Quality (Healthcare Context)

Ensure delivery aligns with regulatory and compliance requirements (e.g. MDR, ISO standards, data protection).
Work closely with QA and engineering to maintain high standards of product quality and safety.

Key Outcomes / Success Metrics

Predictable and on-time delivery across programmes.
Improved delivery velocity without degradation of quality.
Reduced operational friction between teams.
Clear, actionable reporting for leadership.
High customer satisfaction in delivery projects.

Skills & Experience

Essential

5+ years in programme/project management within software environments.
Proven experience managing complex, multi-stream delivery.
Strong understanding of Agile and hybrid delivery methodologies. Scrum experience is a major advantage.
Ability to operate effectively in ambiguity and bring structure.
Excellent stakeholder management and communication skills.
Experience working closely with engineering teams (technical literacy required).

Desirable

Experience in healthcare or regulated environments.
Familiarity with compliance frameworks (e.g. MDR, ISO/IEC standards).

Tools & Practices

JIRA / similar for delivery tracking
Confluence / documentation tools
Familiarity with CI/CD and engineering workflows (not hands-on, but literate)

Profile / Behaviours

Structured thinker who can impose clarity without bureaucracy.
Comfortable challenging teams constructively to improve outcomes.
High ownership and accountability.
Pragmatic: balances process with delivery speed.
Calm under pressure, particularly in incident or high-stakes delivery scenarios.

Reporting Line

Reports to: Head of Engineering / Chief Product Officer
Works closely with: Engineering Management, Technical Leads, Product Owners, QA, Commercial Teams, Customers

Benefits

Work From Home
Hardware supplied

Benefits cont. for IE based employees (only):

Annual leave - 22 days
Pension Contribution - 3% (after 6 months)
Discounted Laya Healthcare (10%) and Dental Plans (50%)
Free Webdoctor appointments for you and immediate family
Tax Saver Travel Tickets
Bike to work scheme
Free access to Laya's digital gym
24 hour free and confidential Employee Assistance Programme
Virtual Sports and Social Group with active CSR campaigns
Access to Skillnet and LearnUpon courses
Access to First Tech Credit Union

Quick apply

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project manager jobs in work at home

Senior Project Manager - Engineering & Product

Marketing Project Manager/Growth Marketing Manager

Shopify Project Manager

(Senior) Project Manager Neuroscience

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