Find customer success Jobs in wicklow, ww

Training and HR Coordinator
O'Hanlon Herbs —Glenealy, County Wicklow
- €35,000–€45,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
Quick apply
3h
Customer Account Manager
U.S. Bank National Association —Arklow, County Wicklow
- €41,820–€49,200 a year
- Full-time
- Leaving certificate
- No degree
- Organisational skills
14h
Packhouse Leader/Floor Manager
O'Hanlon Herbs —Glenealy, County Wicklow
- €45,000–€60,000 a year
- Overtime
- Management
- ERP systems
- Continuous improvement
- Employee assistance program
Quick apply
2h
Sales Specialist
IQVIA —Wicklow, County Wicklow
- Full-time
- Business
- Communication skills
- Annual leave
6d
Test Automation Engineer
U.S. Bank National Association —Arklow, County Wicklow
- €85,765–€100,900 a year
- Full-time
- Azure
- Java
- JavaScript
1d
Mainframe Application Developer
U.S. Bank National Association —Arklow, County Wicklow
- €74,460–€87,600 a year
- Full-time
- SQL
- Bachelor's degree
- No degree
Concierge
Druids Glen Hotel & Golf Resort —Wicklow, County Wicklow
- Full-time
- Hotel
- No degree
- Communication skills
- Free parking
- Referral programme
Quick apply
6d
Payroll Executive
SD Worx —Wicklow, County Wicklow
- Hybrid work
- Customer service
- Analysis skills
- Maths
Quick apply
Relief Pharmacist
McCabes Pharmacy —Wicklow, County Wicklow
- Part-time
- Employee discount
Quick apply
Phone Shop Supervisor - Arklow (Parental leave)
Tesco Ireland —Arklow, County Wicklow
- Part-time
- Employee assistance program
Senior Java Developer - Coaching & Delivery
U.S. Bank National Association —Arklow, County Wicklow
- €85,765–€100,900 a year
- Full-time
- Azure
- DevOps
- English
13d
Production Support
Novolex —Arklow, County Wicklow
- €17.06–€17.52 an hour
- Full-time
- Microsoft Powerpoint
- No experience needed
- Bakery
- Employee assistance program
- Referral programme
Quick apply
13d

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Cashier/Customer Service Part Time
Academy Administration Resources Limited —Naas, County Kildare
Duties include but not limited to general housekeeping, preparation of refreshment, cash handling and data entry. 2 years cash handling experience is essential.
€14.50–€17.75 an hour
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Call Centre Agent - Breakdown Assistance
The AA Ireland —Dublin, County Dublin
Shift premiums will be paid for afternoon/ evenings shifts during the working week and for any weekend shifts. Hybrid work eligibility post training.
€27,750–€35,000 a year
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2d

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Training and HR Coordinator

O'Hanlon Herbs -
Glenealy, County Wicklow

Quick apply

Job details

Full-time
€35,000–€45,000 a year
3 hours ago

Benefits

Employee assistance program
On-site parking

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Office
HRIS
Communication skills
Horticulture
Time management

Full job description

About O’Hanlon Herbs

O'Hanlon Herbs is Ireland's leading grower and suppliers of fresh herbs, serving major retail customers across Ireland. Based in County Wicklow, we specialise in the production and distribution of premium-quality potted and cut herbs, delivering fresh, sustainably grown products to consumers year-round.

With decades of horticultural expertise, O'Hanlon Herbs combines innovative growing techniques, rigorous quality standards, and a commitment to sustainability to meet the demands of modern retail markets. Our reputation is built on reliability, product excellence, and strong partnerships with retailers, distributors, and customers.

As a growing business, we are committed to fostering a professional, collaborative, and results-driven workplace where employees are encouraged to develop their skills, contribute new ideas, and play an active role in our continued success.

Purpose of the Role

The Training and HR Coordinator role is responsible for delivering training and providing HR administrative support across the site. This role combines responsibility for employee training, compliance, and development with a broad HR remit including onboarding, absence management, employee relations, and engagement. The role ensures employees are appropriately trained, supported, and managed in line with company policies, legal requirements, and operational needs.

Key Responsibilities

Training and Development

Plan, organise, and deliver site training programmes, including induction, manual handling, food safety, and SOP-based training.
Assess training needs in collaboration with Production Managers, Supervisors, and Team Leaders.
Design and develop in-house training materials, work instructions, and SOPs.
Maintain, update, and promote the training system.
Track and monitor employee training progress, identifying gaps and highlighting issues.
Maintain training records, matrices, certifications, and attendance logs.
Coordinate internal and external training
Prepare training reports and support audits by ensuring training compliance.
Manage training facilities, materials, and equipment.
Schedule training sessions to minimise disruption to production.

Absence Management

Produce and distribute daily absence reports and maintain absence trackers.
Monitor attendance trends and identify breaches of the absence policy.
Support absence and minor infraction investigations
Arrange welfare meetings and manage long-term and short-term absence cases.
Coordinate occupational health referrals and appointments.
Ensure return-to-work processes are completed and documented.
Produce weekly absence KPIs.

Onboarding

Prepare and post job advertisements, shortlist candidates, and coordinate interviews.
Participate in interviews and selection processes.
Prepare contracts and ensure right-to-work compliance.
Support onboarding, including inductions, system enrolment, and follow-ups.
Represent the company at career fairs and recruitment events.

Employee Relations and Performance Management

Assist managers with probationary reviews and performance management processes and provide administrative support regarding employee relations issues issuing
Issue meeting invites and provide guidance to managers on HR procedures.

Employee Engagement

Assist with engagement initiatives in collaboration with stakeholders.
Maintain internal communications (noticeboards, screens, engagement calendar).
Assist with Employee Forum where necessary

HR Administration and Communication

HRIS super user on site
Maintain accurate HR records, databases, and trackers (absence, recruitment, probation, leavers, etc.).
Act as a point of contact for HR employee queries.
Generate HR documentation (letters, forms, reports).
Conduct exit interviews and maintain employee lifecycle documentation.

Health and Safety

Ensure compliance with all health and safety policies and procedures.
Support a safe and healthy working environment.

Person Specification

Strong verbal and written communication skills
Highly organised with strong attention to detail
Proactive, self-motivated, and results-oriented
Ability to manage multiple priorities and meet deadlines
Strong interpersonal and problem-solving skills
Ability to influence and support employees at all levels
Flexible approach to working hours

Skills & Experience

Previous experience in a similar training role (manufacturing environment desirable)
Experience delivering training and developing training materials
Strong presentation and facilitation skills
Proficient in Microsoft Office (Word, Excel, PowerPoint)
Experience with training systems desirable
3rd level qualification (QQI 6 and above) desirable

Key Attributes

Excellent interpersonal skills
Strong communicator- oral and written
Strong organisational and planning ability
Effective time management
Detail-oriented with a structured approach to decision-making
Willingness to upskill in HR best practice and administration function

Pay: €35,000.00-€45,000.00 per year

Benefits:

Employee assistance program
On-site parking

Ability to commute/relocate:

Glenealy, County Wicklow: reliably commute or plan to relocate before starting work (required)

Work authorisation:

Ireland (required)

Work Location: In person

Quick apply

Refine Your Search

customer success jobs in wicklow, ww

Training and HR Coordinator

Customer Account Manager

Packhouse Leader/Floor Manager

Sales Specialist

Test Automation Engineer

Mainframe Application Developer

Concierge

Payroll Executive

Relief Pharmacist

Phone Shop Supervisor - Arklow (Parental leave)

Senior Java Developer - Coaching & Delivery

Production Support

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