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Customer Service, E-Commerce & Social Media Administrator
Flashpoint Medical Systems Limited —Rathnew, County Wicklow
- From €32,500 a year
- Full-time
- Social media management
- Customer service
- Leaving certificate
Quick apply
5d

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Customer Service, E-Commerce & Social Media Administrator
Flashpoint Medical Systems Limited —Rathnew, County Wicklow
Knowledge of social media platforms and current trends. This is a varied and exciting role that combines customer service, e-commerce administration and social…
From €32,500 a year
Quick apply
5d

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Customer Service, E-Commerce & Social Media Administrator

Flashpoint Medical Systems Limited -
Rathnew, County Wicklow

Quick apply

Job details

Full-time
From €32,500 a year
5 days ago

Qualifications

Photography
Social media management
Customer service
E-commerce
Leaving certificate
Canva
Computer skills
Communication skills
Marketing
Time management

Full job description

Flashpoint is seeking an enthusiastic, customer-focused and creative individual to join our growing team in Rathnew, Co. Wicklow.

This is a varied and exciting role that combines customer service, e-commerce administration and social media content creation. The successful candidate will work within a supportive team environment and play an important role in delivering excellent customer experiences both online and in-store.

Key Responsibilities

Process customer orders from our online store and in store
Support the sales team by processing orders received via phone and email
Advise customers on products and services offered by Flashpoint
Respond to customer enquiries via phone, email, live chat, social media and in person
Create, edit and publish engaging content for Flashpoint's social media platforms
Maintain and update the company website, including product descriptions, pricing and stock information
Assist in ensuring a positive customer experience across all channels
Support the warehouse team to ensure prompt dispatch of orders

Skills & Experience Essential

Excellent communication and interpersonal skills
Strong organisational and time management abilities
Customer-focused approach with a positive attitude
Self-motivated with the ability to work independently and as part of a team
Good computer skills and attention to detail
Leaving Certificate or equivalent

Desirable

Previous customer service experience
Marketing or social media experience
Content creation skills including photography, video recording and editing
Experience using Canva or similar design/editing software
Knowledge of social media platforms and current trends
Experience with e-commerce or online retail systems

Working Hours

Monday to Friday
App

Location Requirementlicants must be able to reliably commute to Rathnew, Co. Wicklow, or be planning to relocate before commencing employment.

If you enjoy working with customers, have a creative mindset and would like to be part of a growing business, we'd love to hear from you.

Job Type: Full-time

Pay: From €32,500.00 per year

Ability to commute/relocate:

Rathnew, County Wicklow: reliably commute or plan to relocate before starting work (required)

Education:

Leaving Certificate (required)

Experience:

customer service: 1 year (preferred)

Work Location: In person

Quick apply

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