Find Customer service representative Jobs in Waterville County Limerick

Customer Support Specialist
DGD Shredding —Raheen, County Limerick
- From €30,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- Employee assistance program
Quick apply
2d
Customer Service Assistant - Adare
BoyleSports —Adare, County Limerick
- Customer service
- Communication skills
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Customer & Security Service Agent
ICTS Ireland —Shannon, County Clare
- €15.38 an hour
- Part-time
- English
- Communication skills
- Wellness program
- Employee assistance program

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Customer Service Assistant - Adare
BoyleSports —Adare, County Limerick
Accept bets as per procedure, accurately taking and processing customer bets through multiple channels which include but not limited to betting terminals and in…
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Customer Support Specialist

DGD Shredding -
Raheen, County Limerick

Quick apply

Job details

Permanent | Full-time
From €30,000 a year
2 days ago

Benefits

Bike to work scheme
On-site gym
Company pension
Employee assistance program
On-site parking

Qualifications

Microsoft Excel
Microsoft Outlook
English
Microsoft Office
Data entry
Communication skills

Full job description

We are seeking a highly organised and communicative Customer Support Specialist to join our growing team. In this role, you will act as the primary point of contact for our business clients. Your core mission is to handle incoming phone calls, respond to email queries, and accurately log all client service requests in our internal systems. The ideal candidate is a proactive multitasker who thrives in a fast-paced environment and takes pride in delivering clear, helpful solutions.

Key Responsibilities

Answer Calls: Pick up incoming phone calls from clients and help them with their questions or pass them to the right team.
Reply to Emails: Answer incoming customer emails quickly with clear, polite, and helpful messages.
Log Requests: Type details of every call and email accurately into our computer tracking system so no issue gets missed.
Fix Basic Problems: Help clients solve straightforward issues right away during your first conversation with them.
Meet Deadlines: Make sure all client requests are answered within the company's expected timelines.
Keep Clean Records: Update customer accounts with the correct names, contact info, and notes.

Essential Requirements

Communication Skills: Excellent verbal and written English communication skills with an ability to explain information clearly to clients.
Technical Aptitude: Proficient in standard office software (Microsoft Office 365, Outlook, Excel) and a quick learner when introduced to internal ticketing systems/CRMs.
Multitasking Ability: Proven ability to manage a busy workflow, switching smoothly between answering live phone calls and processing an email inbox.
Attention to Detail: High accuracy in data entry and logging notes so that downstream teams have clear information to act upon.
Problem-Solving Mindset: A calm, patient, and logical approach to handling client complaints or complex queries.

The role is 9:00 AM to 5:30 PM, Monday to Friday.

Salary is negotiable depending on experience.

Please note: Applications and CVs must be submitted through Indeed only.

Pay: From €30,000.00 per year

Benefits:

Bike to work scheme
Company pension
Employee assistance program
On-site gym
On-site parking

Work Location: In person

Quick apply

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customer service representative jobs in waterville county limerick

Customer Support Specialist

Customer Service Assistant - Adare

Customer & Security Service Agent

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