Find Service remote Jobs in Waterford, Wd

Individual Customer Service Co-Ordinator
Sun Life —Waterford, County Waterford
- Customer service
- Research
- No degree
1d
Technology Trainer
Vision Ireland —Waterford, County Waterford
- Part-time
- IT
- Business
- Communication skills
Quick apply
1d
Residential Security Officer- Ballynatray, County Waterford
Weybourne —Waterford, County Waterford
- Full-time
- Microsoft Office
- No degree
- IT
Quick apply
Senior Engineer, Integration & Control
West Pharmaceutical Services —Waterford, County Waterford
- €65,900–€83,800 a year
- Day shift
- AutoCAD
- Computer Science
- CAD
Solar Maintenance Technican
Greenvolt —Waterford, County Waterford
- Full-time
- Engineering
- Maintenance
- IT
Quick apply

More jobs to discover

Find similar jobs that you might be interested in.

Technology Trainer
Vision Ireland —Waterford, County Waterford
A degree in education, information technology, rehabilitation, or a related field is an advantage. The technology trainer will also support local staff teams…
Quick apply
1d
Production Operator - Permanent Contract- 2 Cycle shift
Abbott Laboratories —Clonmel, County Tipperary
Please note any offer of employment for this position is conditional upon the successful completion of a pre-employment medical examination, including drug and…
€17.40 an hour

I want to receive the latest job alerts for service remote in waterford, wd

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service remote jobs near waterford, wd

Trainer jobs in Waterford, County Waterford

Fitness, Coach, Personal Trainer jobs in Cork, County Cork

Training The Trainer jobs in Cork, County Cork

Personal Trainer jobs in Dripsey, County Cork

Trainer Facilitator jobs in Dublin, County Dublin

Trainer jobs in Inchicore, County Dublin

Security Security jobs in Kilkenny, County Kilkenny

Security jobs in Bray, County Wicklow

Data Centre Security jobs in Dublin, County Dublin

Senior Financial Accountant jobs in Dublin, County Dublin

Site Engineer jobs in County Dublin

Prison Service jobs in Cork, County Cork

Saas Customer Success Manager jobs in Dublin, County Dublin

Customer Service Coordinator jobs in Dublin, County Dublin

Customer Service Coordinator jobs in Cork, County Cork

Individual Customer Service Co-Ordinator

Sun Life -
Waterford, County Waterford

Apply Now

Job details

1 day ago

Qualifications

Customer service
Research
Computer skills
Communication skills

Full job description

Vous êtes unique, comme le sont votre parcours, votre expérience et votre façon de voir les choses. Ici, on vous encourage et on vous motive à donner le meilleur de vous-même, et on vous donne les moyens de le faire. Vous travaillerez avec des collègues dynamiques – experts dans leur domaine – qui sont impatients de partager leurs connaissances avec vous. Vous aurez des gestionnaires inspirants qui vous aideront à développer votre potentiel et à atteindre de nouveaux sommets. Chaque jour, vous aurez de nouvelles occasions de rendre la vie de nos Clients plus radieuse – ils sont au cœur de tout ce que nous faisons. Découvrez comment vous pouvez faire une différence dans la vie des gens, des familles, des collectivités – ici et partout dans le monde.

De scription de poste :

Job Summary

As a crucial member of our Contact Centre team, you will serve as the primary point of contact for Sun Life U.S. clients, including individuals, beneficiaries, and brokers. You will manage diverse inquiries regarding policy values, product features, status updates, and form requests through comprehensive phone-based support. This role is well-suited for professionals who thrive in dynamic, team-oriented environments and demonstrate a strong commitment to maintaining high performance standards.

Main Accountabilities

Deliver exceptional client service for Whole Life, Term Life, and Universal Life Insurance products, addressing inquiries professionally and efficiently.
Assist clients in completing necessary policy-related forms.
Must demonstrate active listening skills providing empathy and compassion where applicable
Always maintain a high level of security awareness ensuring our Clients' information is protected
Handle ad-hoc requests requiring research on policy details, coverage options, or other relevant information.
Process phone inquiries and requests for illustrations, policy values, forms, and histories.
Utilize internal Knowledge Base articles for product information.
Explain policy summaries, billing notices, annual reports, and other documentation clearly to clients.
Collaborate with the IFM Client Services team and other business units to achieve departmental goals.
Participate in team meetings and continuous improvement initiatives.
Adapt to both remote and in-office work environments.
Meet defined service level agreements (SLAs) and key performance indicators (KPIs) while maintaining productivity and quality standards.
Demonstrate strong multitasking, prioritization, and attention to detail skills.
Adhere to relevant policies, procedures, and regulatory requirements.
Proactively address client concerns and escalate issues when necessary.
Participate in training programs, workshops, and town halls to enhance skills and knowledge.

Key Competencies

• Time management and prioritization

• Customer service orientation

• Adaptability and flexibility

• Attention to detail

• Teamwork and collaboration

• Results-driven mindset

Qualifications and Experience

1-2 years of customer service experience
Degree or equivalent experience preferred (not mandatory)
Familiarity with insurance products is advantageous Key Skills and Attributes:
Exceptional customer service skills with the ability to multitask efficiently in a fast-paced environment
Excellent interpersonal skills and strong written and verbal communication abilities
Professional and empathetic telephone manner, with strong problem-solving capabilities
Proficient computer skills
Team-oriented with a commitment to punctuality and adherence to schedules
Superior organizational and prioritization abilities
Excellent research and follow-up skills

Catégorie d'emploi :

Service clientèle / Opérations

Fin de l'affichage :

07/08/2026

Apply Now

Refine Your Search

service remote jobs in waterford, wd

Individual Customer Service Co-Ordinator

Technology Trainer

Residential Security Officer- Ballynatray, County Waterford

Senior Engineer, Integration & Control

Solar Maintenance Technican

More jobs to discover

I want to receive the latest job alerts for service remote in waterford, wd

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected