Find customer success manager Jobs in waterford, wd

Field Service Engineer - South East Ireland (Waterford/Kilkenny area) Location Dublin, Ireland Categ
Roche —Waterford, County Waterford
- Up to €72,000 a year
- Full-time
- Analysis skills
Quick apply
Customer Care Representative
Tesco Ireland —Waterford, County Waterford
- €14.68–€15.45 an hour
- Full-time
- Customer service
- Communication skills
- Annual leave
8d
Car Sales Executive – BYD Waterford
Auto Boland —Waterford, County Waterford
- €30,000–€70,000 a year
- Full-time
- Sales
- Customer service
- No degree
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6d
Senior Account Manager (vCIO)
Ekco —Waterford, County Waterford
- Azure
- IT
- Annual leave
- Employee assistance program
Quick apply
Graduate Management Trainee - Waterford
Enterprise Mobility —Waterford, County Waterford
- Full-time
- Management
- Customer service
- Bachelor's degree
Access to Care Advisor - UPMC Cleaboy
UPMC —Waterford, County Waterford
- €30,500–€45,878 a year
- English
- Administrative experience
- Clinic
- Annual leave
Assistant Manager - Ardkeen
O'Briens Wine —Waterford, County Waterford
- Full-time
- Business development
- Supervising experience
- Employee discount
- Referral programme
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18h
Team Lead (Fixed night shift)
Jabil Circuit —Waterford, County Waterford
- Full-time
- Engineering
- Microsoft Office
- Assembly
Manufacturing Engineer Lead
Jabil Circuit —Waterford, County Waterford
- Full-time
- Data analysis skills
- Project management
- Manufacturing
Software Engineering Manager
Fund Recs —Waterford, County Waterford
- Full-time
- System design
- Software development
- Annual leave
- Employee assistance program
Quick apply
Senior Technical Support Engineer, Ireland
Fund Recs —Waterford, County Waterford
- Full-time
- Computer Science
- Java
- AWS
- Annual leave
- Employee assistance program
Quick apply
Senior Software Engineer, Ireland
Fund Recs —Waterford, County Waterford
- Full-time
- System design
- Java
- AWS
- Annual leave
- Employee assistance program
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Graduate Management Trainee - Kilkenny
Enterprise Mobility —Kilkenny, County Kilkenny
A Bachelor’s degree is preferred; however, professional experience can be substituted if applicable. Operations and Logistics: learn how to manage a fleet, plan…
Field Service Engineer - South East Ireland (Waterford/Kilkenny area) Location Dublin, Ireland Categ
Roche —Waterford, County Waterford
As an implementer of change, you will have a questioning approach to issues, the ability to drive innovations and train, coach, mentor and develop others.
Up to €72,000 a year
Quick apply

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Field Service Engineer - South East Ireland (Waterford/Kilkenny area) Location Dublin, Ireland Categ

Roche -
Waterford, County Waterford

Quick apply

Job details

Permanent | Full-time
Up to €72,000 a year

Qualifications

Mechanical engineering
Mechanical Engineering
Analysis skills

Full job description

Roche Diagnostics has a superb opportunity for you to grow your skills whilst directly supporting our customers in the South East region, surrounding areas and being part of the field based Engineering team in Ireland.

The successful candidate will provide frontline support covering electro-mechanical hardware routine proactive/reactive work, technical training, upskilling of customers and ensuring all administration and regulatory documentation is maintained. As the first responder for technical, application and IT related issues, you will be expected to build your system understanding around the entire customer solution to include information solutions and applications of the Roche diagnostic products.

Key activities will include troubleshooting and ownership of faults, preventative maintenance, fault related data analysis and generation of reports to improve efficiency across Roche’s product portfolio.

You will be accountable for the successful delivery/uptime and overall customer experience of their relevant service offering and you will be accountable for the core service activities efficiently and productively, supporting your customer base.

You will work with peers and key stakeholders to ensure a seamless “sales-service” alignment approach and a differentiated customer offering/solution. You will be a key member of the Technical Services Team in Ireland ensuring the right people are in the right place, with the right skills, capabilities and competencies at the right time.

You should be resilient, and tenacious. You strive under pressure, working effectively as part of a close-knit team in a fast-paced, time-sensitive environment with shifting priorities and multiple deadlines. With strong analytical skills, you are at ease working with technical, scientific and numeric information.

For this position, it is essential that you are already based in the South East area (Waterford/Kilkenny). With this intent in mind, applicants will only be considered if they are either currently residing within this geographical area.

You will be expected to work closely with the wider team and all other areas of Roche to provide best-in-class service for our customers.

Key Responsibilities

Technical success in the delivery of our service offering for our customers, putting the customers at the centre of what we do and working with other technical managers.
Technical effectiveness by championing and upholding technical excellence in the execution of technical activities across systems, processes, data, capability and competence.
Technical Customer Centricity by ensuring that we support our customers, react to customer and market demands and continuously strive to achieve technical excellence, inc. continuous improvement and change as necessary.
Employee Impact by role modelling flexibility, creativity and teamwork behaviours and building effective cross-functional/cross-regional collaboration to multiply your impact.

Who you are

Ideally Degree-educated, or Diploma level in Electrical/Mechanical Engineering or equivalent demonstrable experience, you will possess a thorough and up-to-date understanding of the IVD industry and have solid experience in implementing best-in-class support.
With the ability to provide effective support for pathology laboratory solutions, you will be motivated by exceeding customer expectations and instilling knowledge.
Self-motivated with a positive mindset, you will excel in the art of troubleshooting and taking ownership and pride in your work. As an implementer of change, you will have a questioning approach to issues, the ability to drive innovations and train, coach, mentor and develop others.

The successful candidate must possess a valid driving licence and have the permanent right to work in Ireland.

Pay: Up to €72,000.00 per year

Work Location: On the road

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Refine Your Search

customer success manager jobs in waterford, wd

Field Service Engineer - South East Ireland (Waterford/Kilkenny area) Location Dublin, Ireland Categ

Customer Care Representative

Car Sales Executive – BYD Waterford

Senior Account Manager (vCIO)

Graduate Management Trainee - Waterford

Access to Care Advisor - UPMC Cleaboy

Assistant Manager - Ardkeen

Team Lead (Fixed night shift)

Manufacturing Engineer Lead

Software Engineering Manager

Senior Technical Support Engineer, Ireland

Senior Software Engineer, Ireland

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