Find Pharmacy sales assistant Jobs in Tralee County Kerry

Pharmacy Sales Assistant
Oakpark Pharmacy —Tralee, County Kerry
- €14.15–€15.50 an hour
- Part-time
- Sales
- English
- Leaving certificate
- Store discount
- Employee discount
Quick apply
8d
Pharmacy Sales Assistant
Haven pharmacy Shanahans —Castleisland, County Kerry
- €14.15–€16.00 an hour
- Full-time
- Sales
- English
- Employee discount
Quick apply
9d

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Pharmacy Sales Assistant
Oakpark Pharmacy —Tralee, County Kerry
QQI Level 5 Healthcare Support or IPU Medicines Counter Assistant course - or willingness to complete it within 6 months. Product and health knowledge.
€14.15–€15.50 an hour
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8d

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Pharmacy Sales Assistant

Oakpark Pharmacy
Tralee, County Kerry

Quick apply

Job details

Permanent | Part-time | Full-time
€14.15–€15.50 an hour
8 days ago

Benefits

Store discount
Bike to work scheme
Company pension
Employee discount
On-site parking

Qualifications

Sales
English
Leaving certificate
Level 5 in Healthcare Support
Computer skills

Full job description

Seeking a part time or full time pharmacy sales assistant to join our team.

Pharmacy OTC sales experience is essential, this is not just a retail role.

1. Person-first communication

You can triage without diagnosing: You need to ask the WWHAM questions - Who is it for, What are symptoms, How long, Action taken, Medication - comfortably and discreetly.

You know when to refer: The golden rule of OTC is knowing when not to sell and refer to the pharmacist. Every sale is under the pharmacist's supervision.

Clear, calm explanations: You can translate dosage, warnings, and directions into plain English without medical jargon.

2. Attention to detail & safety mindset

SOPs are non-negotiable: You must follow the pharmacy's Standard Operating Procedures for every OTC protocol.

Accuracy: Right product, right strength, right quantity, checking expiry, interactions flag, age restrictions.

Confidentiality: You handle sensitive health info. Discretion is essential.

3. Product and health knowledge

OTC categories: Pain relief, coughs/colds, allergies, GI, skin, eye/ear, vitamins, first aid - what they do, contraindications, and key counselling points.

Medicines vs. front-of-shop: You know the difference between General Sales, Pharmacy-only, and Prescription-only and what you can and cannot recommend.

Staying current: Willingness to do ongoing training - most pharmacies want you to have or be willing to do a QQI Level 5 / IPU Pharmacy Assistant course.

4. Customer service characteristics

Empathy, not just sales: People coming in can be worried, embarrassed, or in pain. Patience and non-judgmental attitude matter more than being pushy.

Professional boundaries: Friendly but professional. No diagnosing, no prescribing, no changing a prescription.

Dealing with difficult situations: Queues, complaints, a parent with a sick child - staying calm and organised.

5. Practical retail skills

Stock management: Rotating stock, checking dates, merchandising, re-ordering.

Till and systems: POS, cash handling, MPS / pharmacy dispensary system for OTC logging.

Teamwork: You work hand-in-hand with the pharmacist, technicians, and other assistants. The pharmacist has final say.

6. What gets you hired in Ireland

Pharmacies will almost always ask for:

Leaving Cert or equivalent
Previous retail / customer-facing experience preferred
QQI Level 5 Healthcare Support or IPU Medicines Counter Assistant course - or willingness to complete it within 6 months
Good English, basic computer skills, and ability to work Saturdays / late rotas

Pay: €14.15-€15.50 per hour

Benefits:

Bike to work scheme
Company pension
Employee discount
On-site parking
Store discount

Work Location: In person

Quick apply

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