Find Lead software engineer Jobs in South Dublin, D

Service Operations Manager
Ideal Fire Ltd —Park West, County Dublin
- Full-time
- Microsoft Office
- Contracts
- Communication skills
- Employee assistance program
Quick apply
9d
Senior Automation Engineer
EMR Integrated Solutions —Dunboyne, County Meath
- €68,761–€72,199 a year
- Full-time
- Hybrid work
- Azure
- SQL
- AWS
Quick apply
6d
Manager, Software Engineering (Dublin)
Rakuten Global —Dublin, County Dublin
- Weekend availability
- Remote
- System design
- C++
- Project management
Engineering Manager - AI Helpdesk
Intercom —Dublin, County Dublin
- Hybrid work
- AI
- Communication skills
- Work from home
13d
Construction Project Manager
Comer Group Ireland —Sandyford, County Dublin
- Full-time
- Engineering
- English
- Project management
- Free parking
- Annual leave
Quick apply
ICT Support Engineer
PFH Technology Group —Dublin, County Dublin
- Full-time
- Software troubleshooting
- Windows
- Communication skills
Quick apply
11d
Engineering Manager - Commerce Hub
Fiserv —Dublin, County Dublin
- Full-time
- Java
- AWS
- Agile
Director of Growth & Demand Generation (Full-Stack Marketing Leader)
pubGENIUS —Dublin, County Dublin
- Full-time
- Remote
- JavaScript
- Software development
- Marketing
- Work from home
Quick apply
Account SE
Salesforce —Dublin, County Dublin
- Full-time
- Spanish
- Computer Science
- Sales
Head of Engineering (Europe, 100% remote)
LimeFlight —Dublin, County Dublin
- Full-time
- Remote
- Azure
- English
- Bachelor's degree
Document Controller (12 month FTC), Quality Assurance - Data Centre Design Engineering
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Construction experience
Service Desk Engineer (Level 2)
Presidio —Dublin, County Dublin
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
6d
Full Stack Software Engineer, Charles River Development, Officer
State Street —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Computer Science
- Java
Product Manager - Quality and Regulatory Systems
Life Scientific —Dublin, County Dublin
- Hybrid work
- Product management
Senior Engineering Manager, API Hub
Bentley Systems —DUBLIN 2, County Dublin
- Communication skills
Technology Strategy and Transformation (TS&T) Manager
Accenture —Dublin, County Dublin
- Full-time
- Sales
- Business development
- AI
Cost Controller - Madrid, Spain
IPS-Integrated Project Services —DUBLIN 12, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Access
- Engineering
11d
Lead Software Engineer
Mastercard —Dublin, County Dublin
- Full-time
- Oracle
- Java
- SQL
Senior Developer
Fiserv —Dublin, County Dublin
- Full-time
- Java
- Master's degree
- AWS
FS Technology Consulting - Senior Solution Architect - Senior Manager/Director - Dublin
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Computer Science
- DevOps
- Engineering
- Gym membership

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Service Operations Manager

Ideal Fire Ltd
Park West, County Dublin

Quick apply

Job details

Permanent | Full-time
9 days ago

Benefits

Bike to work scheme
Company pension
Employee assistance program
On-site parking

Qualifications

Microsoft Office
Contracts
Communication skills
Time management

Full job description

Ideal Fire supply, install, commission, certify & service life safety systems. Wtech Fire & Security Technology Ltd trading as Ideal Fire is part of the Wtech Fire Group who are an internationally recognised leader in Fire Safety and Security. We deliver the best Customer Service to attract and retain the Best People to work with the Best Technology in the Best Workplaces.

THE ROLE

The Service Operations Manager will own the day-to-day performance of our service operations: the engineers, the administration team, the schedule, the contracts and the customer relationships behind them. You will make sure planned maintenance, and reactive callouts are delivered on time.

This is a hands-on management role with real accountability for service delivery quality in a regulated, life-safety environment.

Reporting to: General Manager

Hours: 39hrs per week

Days: Monday-Friday

ESSENTIAL CRITERIA

3+ years' experience managing a service or operations function, including responsibility for a team.
Demonstrable experience of service contracts, SLAs and compliance obligations.
Experience of maintenance scheduling, resource planning or field service logistics.
Strong organisational and time-management skills.
Good understanding of regulatory and compliance requirements.
Proficiency in Microsoft Office and operational software systems (e.g., ERP tools).
Ability to prioritise work and manage challenging workload.
Flexible, adaptable and can-do attitude to work.
Strong interpersonal and communication skills – Written and verbal.
Excellent problem solving, time management, attention to detail, and reliability skills.

DUTIES & RESPONSIBILITIES

Plan, coordinate and supervise day-to-day service and operational activity, including engineer scheduling and callout response
Ensure all service work is delivered on time, within budget, and to the required technical and certification standards
Engineer utilisation and first-time-fix rates improved against an agreed baseline
Manage service contracts and SLAs, including renewals, scope changes and warranty claims.
Track service costs and budget performance and flag variances early.
Resolve operational issues and escalations promptly to minimise disruption.
Lead, develop and support the service team, setting clear expectations and managing performance.
Plan resourcing, training and competency coverage so the team can meet contractual and regulatory obligations.
Identify and lead improvement initiatives, working within group systems and standards rather than around them.
Service procedures documented and operating consistently, in line with group standards.
Maintain strong relationships with customers, protecting satisfaction, renewal and repeat business.
Ensure compliance with health and safety standards, industry regulations, and internal policies.

We value diversity, equity, and inclusion; we recognise the benefits it can bring to the workforce and our Client’s that we support. We celebrate difference and want our People to be representative of all communities, genders, backgrounds and skill levels. If you require reasonable accommodation for any part of the recruitment process, please do not hesitate to let us know.

Our diverse representation is enriched by many characteristics, including race, ethnicity, gender, age, disability, neurodiversity, sexual orientation, religious beliefs, culture, language, and education, as well as professional and cultural experience.

We welcome job applicants from all communities, fostering a culture of inclusion for employees and respecting all individuals.

Our differences make us a better team – make better decisions, drive innovation, and deliver better business results.

Benefits:

Bike to work scheme
Company pension
Employee assistance program
On-site parking

Work Location: In person

Quick apply

Refine Your Search

lead software engineer jobs in south dublin, d

Service Operations Manager

Senior Automation Engineer

Manager, Software Engineering (Dublin)

Engineering Manager - AI Helpdesk

Construction Project Manager

ICT Support Engineer

Engineering Manager - Commerce Hub

Director of Growth & Demand Generation (Full-Stack Marketing Leader)

Account SE

Head of Engineering (Europe, 100% remote)

Document Controller (12 month FTC), Quality Assurance - Data Centre Design Engineering

Service Desk Engineer (Level 2)

Full Stack Software Engineer, Charles River Development, Officer

Product Manager - Quality and Regulatory Systems

Senior Engineering Manager, API Hub

Technology Strategy and Transformation (TS&T) Manager

Cost Controller - Madrid, Spain

Lead Software Engineer

Senior Developer

FS Technology Consulting - Senior Solution Architect - Senior Manager/Director - Dublin

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