Job Title: Master Technician
Responsible to: General Manager
Main Purpose of Job:
We are currently recruiting for a Qualified Master Technician to join the Connolly Motor Group, within the Service team at Volvo Sligo.
The role:
The successful candidate will be required to diagnose, repair, and maintain ICE, HEV & EV Vehicles within the Service department. You will be required to deliver a high standard of repair within the workshop in line with specifications set out by manufacturer and processes set out by Connolly Motor Group.
Role Responsibilities:-
Carry out warranty repairs in line with manufacturer and company processes and guidelines.
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Diagnosis, repairs, and servicing of vehicles to the highest standards and to the appropriate manufacturer specification
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Using diagnostic equipment and a systematic approach, ensure vehicle faults are diagnosed and rectified.
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Ensure full understanding of latest technology introduced on the vehicle range and how to diagnose and repair faults on them.
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Guide and assist lower qualified technicians and apprentices in correct procedures and processes in diagnosing and repairing vehicles to improve the overall knowledge and skills in the workshop.
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Complete relevant service documentation (Job sheets, PDI’s, service reports) in line with ISO, warranty, and Dealership requirements
The person:
Skills and Competencies:-
FETAC or City & Guilds Qualification (Irish based qualifications or equivalent evidence of similar in Europe)
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Master Technician qualification or on training pathway to becoming a Master Technician
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3-5 years’ experience in vehicle services and repairs
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Ability to work within a team.
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Ability to work on own initiative.
- Display a keen interest in Motor Vehicles
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Interested in working in a fast-paced environment.
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Attention to detail is fundamental to ensure quality is consistently delivered.
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Continuous improvement mindset, willing to attend brand training as required to maintain up to date knowledge.
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Ability and interest in interacting with customers to better understand faults to resolve in a timely manner.
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A full and valid driving license is essential for the role.
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Build strong interdepartmental relationships and pay close attention to other departments requirements.
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Work independently in a busy, active environment, managing own time and workflow effectively.
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Present a consistently professional image to both internal and external customers, through attitude, behaviour, and personal appearance.
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Strong problem-solving ability to identify and resolve queries.
