At Killashee Hotel, we bring together the most talented hospitality professionals to create unforgettable guest experiences. We are proud to foster a supportive, dynamic, and rewarding workplace where team members grow both personally and professionally.
Position Overview
We are excited to offer a fantastic new opportunity for an experienced F&B Operations Manager to join our team and contribute to the future success of Killashee Hotel. Reporting to the Head of F&B, successful candidate will be working closely and leading multiple F&B outlets to ensure smooth operations and deliver the highest standards of guest service.
Key Responsibilities
Support the Head of Food & Beverage in delivering the overall F&B strategy, ensuring operational excellence across all outlets in the hotel.
Work closely with outlet managers to maintain consistent service standards, product quality, and guest satisfaction.
Oversee daily operations to ensure service excellence, consistency, and high-quality guest experiences.
Build strong, collaborative relationships with department managers to foster high performing team culture.
Provide hands on leadership, coaching, and mentoring to outlet managers and their teams, empowering them to succeed.
Identify opportunities for innovation across service delivery, and guest experience, driving continuous improvement.
Lead, support and identify training initiatives to enhance team capability, service standards, and product knowledge.
Monitor and analyse operational performance, implementing improvements to maximise efficiency.
Ensure compliance with health & safety, hygiene, across all F&B operations.
Support recruitment by attending interviews, onboarding new staff members.
Act as a key point of contact between F&B outlets and other hotel departments, ensuring seamless communication and collaboration.
Drive a culture of excellence, accountability, and guest focused service throughout the F&B team.
Assist in cost control, payroll management and reaching departments daily, weekly, monthly forecast.
Candidate Requirements
-
Proven experience in a Food & Beverage management role, ideally within a hotel environment.
-
Proficiency with property management systems, Micros and Opera Cloud experience preferred.
-
Excellent communication and interpersonal skills.
-
Self-motivated with a positive, proactive attitude.
-
Passion for hospitality and delivering outstanding service with high attention to detail.
-
Proven ability to build and sustain effective relationships with colleagues and customers.
-
Strong leadership skills to motivate and empower teams to reach their potential.
-
Commercial awareness with a focus on driving revenue and controlling costs.
-
Ability to work in a fast-paced, dynamic environment.
-
Strong organisational and problem-solving skills.
Why Work with Us?
-
Professional Growth & Development: Access to internal and external training to support your career progression.
-
Complimentary Leisure Centre Membership: Enjoy full access to our leisure facilities including sauna, jacuzzi, swimming pool, and fitness classes.
-
Exclusive Employee Rates: Discounted stays at FBD Hotels & Resorts across Ireland and Spain.
-
Health & Wellbeing Support: Employee Assistance Programme and wellness initiatives.
-
Insurance Discounts: Affinity rates for home, car, and travel insurance through FBD Insurance.
-
Free On-Site Parking & Meals on Duty: Convenient and nourishing support during your workday.
-
Employee Referral & Recognition Programs: Earn rewards and celebrate achievements through various incentive schemes.
-
Team Social Events: Regular opportunities to connect and unwind with colleagues.
-
Positive Team Culture: Inclusive environment focused on respect, teamwork, and recognition.
We look forward to welcoming a passionate F&B Operations Manager to Killashee Hotel.
