Proudfoot Motors operate a HGV and LGV workshop in Beechmount Homepark, Navan, Co Meath. We have a CVRT test centre and carry out Tachograph calibrations and repairs. We also hold the franchise for Isuzu Trucks and 4x4’s.
Responsibilities will include;
Deal with customers in a courteous and professional manner.
Act as the first point of contact with customers either in person or by telephone/email, seeking to convert customer enquiries, when appropriate, to CVRT or Service bookings.
Managing the flow of information between the workshop, the rest of the Dealership and the customer, delivering excellent customer service at all times.
Promote the sales of appropriate services, parts and accessories by thoroughly understanding the vehicle and associated service requirements and communicating this to our customers.
Appointment booking, job scheduling and liaising with our customers and internal departments.
Manage the handover and administration of Customer Vehicles. Explain the work carried out on vehicle ensuring customers full understanding and authorisation.
Preparation of repair estimates and final invoicing.
Job status monitoring and customer communication.
Work with our After-sales teams to ensure agreed targets and deadlines are met.
Requirements;
Strong oral and written communication skills.
Highly motivated and able to work on their own initiative.
Ability to work well in a process driven environment.
Ability to absorb and understand technical data and explain it to our customers as required.
Excellent interpersonal and organizational skills.
Strong Computer Skills including MS Office (Autoview and Covis an advantage but not compulsory).
Full, clean driving licence. (C,CE or D licences an advantage but not essential.)
A competitive benefits package, depending upon experience, awaits the suitable candidate.
Applicants will be working in our premises in Beechmount Homepark, Navan, Co Meath.
Our opening hours are Mon-Thu 8.30am-6.00pm, Fri 8.30am-12.30pm.
Job Types: Full-time, Permanent
Pay: €30,000.00-€45,000.00 per year
Benefits:
Work Location: In person
