Who we are:
Truly Dental is a modern dental company operating across Ireland, the UK, and the UAE, dedicated to high-tech, compassionate, quality dental care.
On our site in Moate ,Co Westmeath we deliver cutting-edge dentistry in a welcoming environment.
Fast Facts:
15+ practices across Ireland and the UK.
Thousands of patients served annually, with strong growth in new registrations.
Educational assistance programs to support staff development and continuous learning.
Purpose of the role:
The Practice Manager will lead the Moate clinic, ensuring smooth operations, excellent patient experience, and strong financial performance.
This role is pivotal in establishing the practice's culture and success from day one.
Key Responsibilities:
Leadership & People Management: Lead, mentor, and motivate dentists, nurses, and front-of-house staff.
Operations Oversight: Manage scheduling, patient communications, stock control, compliance, and POS systems.
Financial Performance: Report to the Regional Manager, monitor KPIs, and implement strategies to drive revenue.
Customer Experience: Guarantee high-quality patient care, manage reviews and feedback, and resolve complaints professionally.
Training & Development: Ensure staff are trained in Truly policies and processes; promote participation in learning programs.
Collaboration with Marketing: Work with the marketing team to boost patient acquisition and community visibility.
Requirements: Competencies & Skills:
Education
Degree in Business Administration, Healthcare Management, or related area (preferred).
Additional certifications in dental or healthcare practice management are an advantage.
Experience
3+ years of management experience in healthcare, dental, or service-oriented industries.
Track record in people management and business performance improvement.
Knowledge & Skills
Knowledge of dental procedures and terminology.
Understanding of patient privacy regulations.
Experience with dental practice management software (Dentally, Exact, Carestream).
Excellent communication, interpersonal, and organizational skills.
Ability to multitask and manage priorities in a fast-paced environment.
Core Competencies
Leadership and team development.
Financial and strategic thinking.
Strong customer service orientation.
Adaptability and resilience.
Problem-solving and conflict resolution.
What we offer
Competitive salary and attractive monthly bonuses tied to practice targets.
20 annual leave days.
Paid overtime and flexitime options.
Commuting benefits (tax-free travel allowance or subsidized parking).
Educational assistance program for career development.
Employee dental discount.
Professional headshots funded by the company.
Dynamic, social, and supportive work culture with career progression opportunities.
Important Details before applying
Location: Church Street , Moate, Co. Offaly
Contract type: Full-time, permanent.
Work model: Onsite, 40 hours/week.
