Find Customer success manager Jobs in Midleton, C

Customer Success Manager
Vusion —Cork, County Cork
- Full-time
- Hybrid work
Quick apply
10d
Account Manager - EMEA (Hybrid)
Malwarebytes —Cork, County Cork
- €70,000–€76,000 a year
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Senior Program Manager
Everseen —Cork, County Cork
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Customer Success Manager
VusionGroup —Cork, County Cork
- Full-time
10d
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Citco —Cork, County Cork
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Irish International Trading Corporation —Cork, County Cork
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Business Development Manager
Irish International Trading Corporation —Cork, County Cork
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People Partner
NETGEAR —Cork, County Cork
- €55,000–€64,000 a year
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Sales Manager
NEXT —Cork, County Cork
- From €16,161 a month
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Account Manager, EMEA (Eastern Europe/Middle East) - Hybrid, Cork, Ireland
Malwarebytes —Cork, County Cork
- €70,000–€75,000 a year
- Full-time
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Manager, Program Management, Audits and Insights
Amazon Ireland Support Services Limited - A94 —Cork, County Cork
- Full-time
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Retail Store Manager
Vision Ireland —Midleton, County Cork
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Merck Group —Cork, County Cork
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Irish International Trading Corporation —Cork, County Cork
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Commercial Brand Manager – Toyota Professional
Grandons Toyota Glanmire —Cork, County Cork
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Poppulo —Cork, County Cork
- €40,000–€47,000 a year
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Commerical Business Development Manager
Togher Family Centre —Togher, County Cork
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8d
Store Manager
The Perfume Shop —Cork, County Cork
- €39,192 a year
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Office Manager Maternity Cover
Catalyx —Cork, County Cork
- Hybrid work
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Senior Production Manager
Kerry —Carrigaline, County Cork
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Customer Success Manager

Vusion
Cork, County Cork

Quick apply

Job details

Full-time
10 days ago

Qualifications

Internet of things

Full job description

Company Description

Are you ready to develop the future of retail?

As the world’s leader in IoT and data technologies for commerce, our mission is to help retailers and brands use digitalization to become more efficient, more intelligent, and more sustainable—and in doing so, enable more positive commerce.

VusionGroup is a fast-growing, fast-paced retail tech company. We believe that by thinking big and working together as one team—agile thinkers, tech makers, and change agents—we can build the largest retail IoT platform in the world.

Job Description

We build. We create impact.

Within the CSM department, you will be responsible for managing the services around our IoT & SaaS solutions in collaboration with internal teams and retail sector clients. Your missions will include:

Develop/maintain relationships to position Vusion as key service partner.
Monitoring service commitments: Ensuring that the services provided meet the contractual commitments in terms of support, maintenance, and asset management, in collaboration with stakeholders (support, sales, client project managers, experts, etc.).
Coordinating teams: Working with support teams, client project managers, and other stakeholders to ensure quality service and meet service contract commitments.
Defining SLA/SLR content and implementation: Defining and adjusting service level agreements in consultation with contract stakeholders.
Leading client steering committees: Organizing and leading meetings with clients to discuss performance and possible improvements.
Managing events impacting services: Ensuring that all events that could affect the service contract are taken into account throughout its lifecycle.
Developing improvement plans: Creating continuous improvement plans and associated actions.
Proactively proposing service evolutions: Suggesting proactive service improvements, costing them, and presenting them to the client in collaboration with the Key Account Manager (KAM).
Participating in contract setup and renewal: Actively participating in the setup and renewal of contracts in collaboration with sales and pre-sales teams to provide indicators and information to define the best strategy.

Qualifications

Qualifications we’re looking for.

Proven experience of 2-5 years in the same role of CSM
Ability to understand customer's needs and build trust-based relationships
Client Relationship & Retention: Strong ability to build trust, drive satisfaction, and secure renewals.
Growth Mindset: Skilled at spotting upsell/cross-sell opportunities and partnering with Sales.

Additional Information

We innovate. We help communities thrive.

Vusion has an international presence in 19 countries. In joining us, you’ll be part of a globally distributed team of intellectually curious, committed, and collaborative co-workers.

The work is fast paced, challenging, and ambitious. Here, you will feel valued for your contributions as we reinvent modern commerce—together.

We feel supported. You will too.

Vusion is a place where people feel safe, happy, and respected. We offer programs and benefits to support you in whatever comes next in your life, including:

Pay: Competitive pay, shareholder equity and benefits
Schedule: A flexible, hybrid work schedule
Career Growth: E-learning opportunities and workshops, and global mobility potential

Not the right opportunity for you?
Share this job with a friend or search all careers at vusiongroup.com/careers.

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Refine Your Search

customer success manager jobs in midleton, c

Customer Success Manager

Account Manager - EMEA (Hybrid)

Senior Program Manager

Customer Success Manager

IT Manager

Business Division Manager

Business Development Manager

People Partner

Sales Manager

Account Manager, EMEA (Eastern Europe/Middle East) - Hybrid, Cork, Ireland

Manager, Program Management, Audits and Insights

Retail Store Manager

EMEA Sourcing Manager

Category Manager – Salt

Commercial Brand Manager – Toyota Professional

Business Development Representative

Commerical Business Development Manager

Store Manager

Office Manager Maternity Cover

Senior Production Manager

I want to receive the latest job alerts for customer success manager in midleton, c

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