To support our continuing growth, Ward & Burke are looking for a motivated and hardworking IT Support Engineer to join our IT team and provide day-to-day support to users across office and site environments.
This role is suited to a hands-on IT professional who enjoys solving day-to-day technical issues, supporting users directly, and helping maintain reliable IT services across office and site environments.
The ideal candidate will be a practical, service-focused IT professional who is comfortable supporting users directly, managing device builds, troubleshooting everyday issues, and travelling to company sites when required. They will bring a positive attitude, strong communication skills, and a willingness to learn across Microsoft 365, Intune, SharePoint, networking, and site-based IT support.
Reporting to the IT team, the role will be based primarily in Charleville, with regular travel to Ward & Burke offices and project sites as required. A full driving licence and access to a car are essential for this reason.
Key Responsibilities:
- 1st Line Support: Provide first-level technical support to end-users via phone, email, and in-person.
- Desktop Building: Configure and deploy PCs for new and existing employees using Microsoft Intune.
- Network Setup: Assist in setting up and maintaining network infrastructure, including routers, switches, and wireless access points.
- Troubleshooting: Diagnose and resolve hardware, software, and network issues in a timely manner.
- User Training: Provide basic training and support to users on Microsoft 365, SharePoint, and other company tools.
- Collaboration: Work closely with other IT team members to ensure seamless IT operations and support.
This role will provide practical experience across Microsoft 365, Intune, SharePoint, device deployment, networking, and site-based IT support, while giving the successful candidate the opportunity to work closely with a supportive and experienced IT team.
Required Skills and Qualifications:
- Required: Degree in Computer Science, IT, Information Systems, or related discipline.
- Technical Proficiency: Knowledge of Microsoft 365, Intune, and SharePoint.
- Hardware Skills: Experience in building and configuring desktops and laptops.
- Networking Basics: Understanding of basic network setup and troubleshooting.
- Communication: Excellent verbal and written communication skills.
- Problem-Solving: Strong analytical and problem-solving abilities.
- Team Player: Ability to work effectively in a team environment.
- Driving licence and access to a car required due to travel to company sites.
Desirable experience: Desirable experience includes working in a construction, engineering, or multi-site environment; using ticketing systems; and supporting endpoint management, device security, or Microsoft 365 administration.
Job Type: Full Time (Graduate / Entry Level) – [Office]
Location: Charleville – with occasional travel to company sites as required
Closing Date: 17th July 2026
Education:
Experience:
- Microsoft 365, Intune, and SharePoint.: 2 years (required)
- building and configuring desktops and laptops.: 2 years (required)
- working in construction/engineering: 2 years (preferred)
Licence/Certification:
- Driving Licence (required)
Work authorisation:
Work Location: In person
