Find back end Jobs in lucan county dublin

Desktop Support Engineer
Teleperformance —Dublin 07, County Dublin
- Full-time
- Management
- Customer service
- Windows
Desktop & Site Support Engineer
Teleperformance —Dublin 07, County Dublin
- Full-time
- Management
- Customer service
- Windows
Building Attendant
Blackrock Health Hermitage Clinic —Lucan, County Dublin
- €33,000–€35,000 a year
- Full-time
- Forklift
- Clinic
- Communication skills
- Free parking
- Employee assistance program
Quick apply
Receptionist
SS&C Technologies —Dublin, County Dublin
- Full-time
Retail Technology Solutions Specialist
BWG Foods —DUBLIN 24, County Dublin
- Full-time
- Hybrid work
- SQL
- POS
- Agile
Quick apply
AI Compliance Officer
Anthropic —Dublin, County Dublin
- €200,000–€255,000 a year
- Hybrid work
- Presentation skills
- Bachelor's degree
- AI
Graduate Technical Records Officer
EIRTRADE AVIATION —Rathcoole, County Dublin
- €32,000–€33,000 a year
- Full-time
- Microsoft Excel
- Sales
- Engineering
Quick apply
13d
Full-Stack Engineer (Back-End Leaning)
ElevenLabs —Dublin, County Dublin
- Full-time
- Remote
- System design
- Python
Senior Data Analyst
Optum —Dublin, County Dublin
- Full-time
- SQL
- Analytics
Bar & Floor Crew - Seasonal
Brewdog —Dublin, County Dublin
- Management
Quick apply
7d
School Bus Escort
St David's N.S —Naas, County Kildare
- €13.50 an hour
- Part-time
Quick apply
IT Support Analyst
NFP Corp —Dublin, County Dublin
- Hybrid work
- Windows
- Microsoft Office
- Communication skills
- Annual leave
Apprentice Carpenter/Joiner
Oakheart & Co —Ballyboughal, County Dublin
- €15,000–€30,000 a year
- Full-time
- Carpentry
Quick apply
Front End Web Developer
Brightery —Dublin, County Dublin
- Full-time
- Computer Science
- English
- Bachelor's degree
Software Engineer II - Backend (Java)
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Java
- AWS
- Software development
FSO Ireland Equipment Technicians
Intel —Leixlip, County Kildare
- Full-time
- Maintenance
- Analysis skills
- Continuous improvement
Java Software Engineer (AVP)
Citi —Dublin, County Dublin
- €71,440–€107,160 a year
- Full-time
- Computer Science
- System design
- Java
Senior Business Systems Analyst- Data Steward
Optum —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- SQL
Senior Engineer – Quality (QA Ownership)
FOODHUB —Dublin, County Dublin
- €75,000–€95,000 a year
- Full-time
- DevOps
- Agile
- Annual leave
Quick apply
5d
AI/ML Agent Engineer — Back-End Focus
eBay Inc. —Dublin, County Dublin
- Full-time
- Java
- Master's degree
- AI

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Desktop Support Engineer

Teleperformance -
Dublin 07, County Dublin

Apply Now

Job details

Full-time

Qualifications

Telephony
Management
Customer service
Windows
Microsoft Office
Continuous improvement
Communications
Communication skills

Full job description

Overview:

Job Type: Permanent

Location: Dublin

Hours: -37.5 Hours per week.

Out of hours work may be required.

About us

Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We’ve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world’s population.

We believe in the value of providing the best working environment for the best people, and our reputation as a company that works hard to inspire its employees has been recognized globally. Teleperformance was named a Great Place to Work® in various countries, including the UK, and was included in Forbes’ 50 Most Trustworthy Companies based in Western Europe, as well as in AON Hewitt Global’s Global Best Employers™ Program.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons.

About the Role

As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop and laptop hardware issues, software faults including email, telephony systems and associated in-house applications. You will be responsible for maintaining all IT kit based onsite and providing hands-on assistance to other IT teams and users based remotely.

General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also key aspects of the role.

Candidates must be well-presented and prepared to invest their time to learn new skills in the constantly evolving world of Information Technology. Travel to our other Teleperformance sites within the UK may also be required on occasion.

Duties

Troubleshooting reported faults with Windows Desktop, laptop, VDI & mobile for end users
Software deployment and updates for all devices used in the estate
Maintain a high degree of customer service via in person communication, call, e-mail, and instant messaging for all support queries
Support and triage of major incident impacting business productivity and ability to maintain client KPIs
Gather and submit evidence in relation to quarterly and annual security policies, and external audits
Identifying business risks and ensuring adherence to internal and external security requirements
Close attention to Service Level Agreements (SLAs) and setting a clear expectation to the customer

Requirements

Ability to attain CTC and SC clearance as per UK government requirements.
Ability to maintain a high degree of customer service for all support queries.
Proven track record of close attention to Service Level Agreements (SLA’s) and setting a clear expectation to the customer.
Proactive approach, ability to prioritise and manage own workload.
Ability to solve complex problems & participate in continuous improvement.
Excellent oral and written communication skills.
Keen attention to detail.
Ability to relate to others in a positive manner. Strong team focus.
Experience with MS Office Packages

Skills and Experience (advantageous)

Experience and/or Qualifications in an IT field
Experience with Windows 10 & 11
Experience working with VDI solutions
Experience with Cisco Networking desirable.
Experience with MECM for software deployment, OS build and patch management
Experience of managing and implementing Group Policy in an enterprise environment.
Experience with Anti Virus software and managing cyber security threats
Experience working with O365 products and services
Working experience of ITIL and/or ISO270001 processes and procedures.
Proactive approach, ability to prioritise and manage own workload
Ability to solve complex problems & participate in continuous improvement.

Apply Now

Refine Your Search

back end jobs in lucan county dublin

Desktop Support Engineer

Desktop & Site Support Engineer

Building Attendant

Receptionist

Retail Technology Solutions Specialist

AI Compliance Officer

Graduate Technical Records Officer

Full-Stack Engineer (Back-End Leaning)

Senior Data Analyst

Bar & Floor Crew - Seasonal

School Bus Escort

IT Support Analyst

Apprentice Carpenter/Joiner

Front End Web Developer

Software Engineer II - Backend (Java)

FSO Ireland Equipment Technicians

Java Software Engineer (AVP)

Senior Business Systems Analyst- Data Steward

Senior Engineer – Quality (QA Ownership)

AI/ML Agent Engineer — Back-End Focus

I want to receive the latest job alerts for back end in lucan county dublin

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