Padel LK are seeking an energetic, organised and hands on assistant manager to support the day-to-day operations of your facility. This is a varied role suited to someone who enjoys working with people in a fast-paced environment and can confidently manager both operational and customer facing responsibilities.
The successful candidate will play a key role in maintaining high standards across the business, supporting staff, coordinating Padel events and helping to create an exceptional customer experience.
Key Responsibilities
Padel Administration & Events
- Coordinate and manage tournaments, leagues and social events
- Organise and oversee corporate bookings and group activities
- Maintain and organise internal systems and documents, ensuring procedures SOPs, event plans and operation files are easily accessible to staff
- Handle customer queries, operational issues including unpaid bookings, Matchpoint issues and general customer support
- Conduct regular stock takes for padel-related equipment and supplies
Padel Zero Bar Operations
- Support the daily supervisor and smooth running of the Padel Zero bar
- Assist in the development, implementation and refinement of SOPs
- Ensure all Sops are followed consistently by all staff
- Manage ordering of food, beverages and operational supplies
- Complete weekly stocktakes and monitor stock levels
- Support onboarding and ongoing training of staff
- Maintain high standards of customer service and operational efficiency
Facility & Cleaning Standards
- Ensure the facility is maintained to a consistently high standards of cleanliness and presentation
- Monitor cleaning schedules and ensure cleaning SOPs are completed and signed off correctly
- Support staff in maintaining a safe, welcoming, and professional environment
- Coaching & Community Engagement
- Deliver Spin, Row, Ski lasses where required
- Assist with introductory coaching sessions and social events such as Padel & Brew and Come & Try Padel
- Help create a welcoming and engaging atmosphere for new and existing members
Marketing and General Support
- Assist with market and promotional activities, including events and community engagement initiatives
- Support management and ownership team with additional operational tasks as required
- Contribute ideas to improve customer experience, operations and member engagement
Qualifications
- Previous Supervisor/ Assistant Manager position in Food & Beverage and/ or Sports Facility
- Strong organisational and communication sills
- Ability to multitask and work independently
- A proactive, positive and team-oriented attitude
- Comfortable working in fast-paced environment
- Interest In fitness, wellness and Padel is a strong advantage
- Flexibility to work evenings and weekends when required
Pay: From €14.15 per hour
Work Location: In person
