Find Delivery specialist Jobs in Limerick, Lk

Customer Service Specialist
The Peninsular and Oriental Steam Navigation Company —Limerick, County Limerick
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
3d
Pick-up Driver / Yard & Warehouse - Limerick
James Mc Mahon, Limited —Limerick, County Limerick
- Full-time
- Warehouse experience
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
Academic Library Supply - Supply Chain Specialist
O'Mahony's Booksellers —Limerick, County Limerick
- €36,605–€40,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Analysis skills
Quick apply
2d
Onboarding & Client Success Specialist
Windward Management —Shannon, County Clare
- Full-time
- Hospitality
- Microsoft Excel
- Hotel
Quick apply
Van Sales Representative
Aska Sykes Ltd —Limerick, County Limerick
- Full-time
- Sales
- English
- Driving
- Sick pay
Quick apply
Neighbourhood Specialist (Kerry Region) (Housing Officer)
Co-operative Housing Ireland —Limerick, County Limerick
- €45,000 a year
- Weekend availability
- Hybrid work
- Customer service
- Microsoft Office
- Leaving certificate
- Annual leave
- Employee assistance program
Quick apply
7d
Salesforce Senior IT Specialist
University of Limerick —Limerick, County Limerick
- €61,032–€86,775 a year
Design Manager
Conack Construction —Limerick, County Limerick
- Full-time
- Engineering
- Organisational skills
- Construction
Quick apply
Compliance & Training Specialist
Eurofins Ireland PSS —Limerick, County Limerick
- Full-time
- Free parking
- Annual leave
Quick apply
Developer Events Specialist
Analog Devices —Limerick, County Limerick
- Full-time
- Analysis skills
- Bachelor's degree
- Driving
Road Logistics Operations Specialist
Kuehne+Nagel —Shannon, County Clare
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance program
7d
Developer Community Specialist
Analog Devices —Limerick, County Limerick
- Full-time
- Analysis skills
- Bachelor's degree
- No degree
Developer & Partner Marketing Communications Specialist
Analog Devices —Limerick, County Limerick
- Full-time
- Analysis skills
- Bachelor's degree
- No degree
Senior Developer Community & Events Specialist
Analog Devices —Limerick, County Limerick
- Full-time
- Analysis skills
- Bachelor's degree
- No degree
IT Operations Lead
AMCS Group —Limerick, County Limerick
- Full-time
- Hybrid work
- Azure
- Windows
- SharePoint
Quick apply
Clinical Nurse Specialist - Urology
Bon Secours Health System Ireland —Limerick, County Limerick
- Full-time
- Leadership
- Communication skills
18h
Technical Safety Specialist
Ayrton Group —Limerick, County Limerick
- No degree
- Construction
- Communication skills
CSV Engineer
Project Delivery Partners —Limerick, County Limerick
- Computer Science
- Engineering
- Project management
Radiation Therapist - Limerick Cancer Centre
UPMC —Limerick, County Limerick
- €46,219.67–€67,695.06 a year
- On call
- Clinic
- Communication skills
- Annual leave
Senior Front End Engineer
Analog Devices —Limerick, County Limerick
- Full-time
- Microsoft Excel
- No degree
- AI

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Customer Service Specialist

The Peninsular and Oriental Steam Navigation Company -
Limerick, County Limerick

Quick apply

Job details

Full-time
3 days ago

Qualifications

Customer service
Supply chain
English
Microsoft Office
Communication skills

Full job description

DP World are looking for a Customer Service Representative to join our growing Control Tower team in Limerick on a 3 month contract.

As Customer Service Specialist, you will work as part of the DP World Control Tower team, based in Limerick Ireland. You will liaise with management, internal support teams and warehouse operations within DP World – along with key account customer staff and our 3rd party carriers in managing day to day customer support activities. You will be handling complex queries and focussing on driving high levels of customer satisfaction. In this role you will provide customer support ensuring all process, system, carrier and other issues impacting customer shipments and delivery performance are resolved per agreed SLA’s.

How you will contribute

Owning, logging & ensuring all daily customer services contacts & queries received via telephone & email are worked through to resolution per strict SLA’s.
Strong focus on communication and ensuring that any systems/operational issues impacting customer shipments are proactively reported to the relevant DP World & customer teams and tracked through to resolution.
Compiling, reviewing and actioning reporting suites for our key account customer and DP World business per KPI requirements.
Actioning customer complaints received ensuring that detailed and accurate root cause/corrective actions are implemented, formally documented and submitted to the customer.
Carrier management including tracking open customer orders through to delivery/return/claim and actioning exceptions as they arise.
Carrier performance reporting against agreed KPI’s and actioning trends for root cause & corrective actions.
Participating in weekly carrier & customer task meetings along with monthly reviews & QBR’s.
Self-billing including compiling and managing all billing activities for all carrier and customer transactions.
Providing daily/weekly/monthly reporting suite from the DP World TMS system per required customer & carrier customised reporting requirements.
Participating in DP World Control Tower / customer projects.

What you will bring

Fluency in oral & written English is essential.
Previous experience of at least two years in customer service, with a preference for candidates who have worked in a logistics or supply chain environment.
Strong communication skills, with the ability to effectively convey information and resolve issues with customers and internal teams.
Excellent problem-solving abilities, with a proactive and solution-oriented approach to customer inquiries and challenges.
Detail-oriented and organised, with the ability to multitask and prioritise tasks in a fast-paced environment.
Proficiency in Microsoft Office Suite and experience with CRM or ticketing systems.
Ability to work as part of a team and assist other team members during peak volume and holiday periods.

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 120,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses - Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE

#LI-JH1

Quick apply

Refine Your Search

delivery specialist jobs in limerick, lk

Customer Service Specialist

Pick-up Driver / Yard & Warehouse - Limerick

Academic Library Supply - Supply Chain Specialist

Onboarding & Client Success Specialist

Van Sales Representative

Neighbourhood Specialist (Kerry Region) (Housing Officer)

Salesforce Senior IT Specialist

Design Manager

Compliance & Training Specialist

Developer Events Specialist

Road Logistics Operations Specialist

Developer Community Specialist

Developer & Partner Marketing Communications Specialist

Senior Developer Community & Events Specialist

IT Operations Lead

Clinical Nurse Specialist - Urology

Technical Safety Specialist

CSV Engineer

Radiation Therapist - Limerick Cancer Centre

Senior Front End Engineer

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