OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
Why Work for OCS?
✅Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)
Days of Working: Monday to Friday
We offer a wide range of support and benefits to our employees including:
- Free Online Doctor Consultations via Web-doctor
- Competitive Salary
- Contributory Pension after qualifying period
- 21 Days Annual Leave increasing with service to 26 Days
- Additional Leave Day on your Birthday after 1 year service
- Staff Benefits/Discount Programme
- Employee Assistance Programme
- Training and Development Opportunities
We are currently seeking a Services Industry experienced Hunan Resources and Employee Relations Advisor to join our HR Department, supporting circa 3700 employees nationwide for OCS.
Reporting to the Head of HR, you will provide support and guidance on all aspects of Human Resources and Employee Relations. The successful candidate will be knowledgeable and confident in providing expert employee relations advice, will ensure legal compliance in relation to all employment law and legislation and ensure that company policies and procedures are adhered to.
Key Responsibilities:
- Ownership of a caseload of ER cases, supporting managers with expert advice and guidance to successfully resolve in a timely manner
- Providing accurate & professional employment law advice to managers on all employee relations activities
- Coaching, training and supporting management on all areas of the colleague lifecycle in line with company policies, procedures and best practice
- Continuous development, implementation and embedding of organisational policies, practices, and procedures
- Liaising with Trade Unions to resolve any employee concerns as they arise.
- Preparing for and representing the company at Third Party Hearings in partnership with our legal team.
- Ensuring legal compliance and adherence to company policies and best practice throughout change management processes i.e. redundancy, restructure, TUPE etc.
- Ongoing review and continuous improvement of HR documents, templates and tools
- Key contributor to the successful achievement of company, business unit and HR objectives providing support to wider business projects and initiatives
- Role model and consistently demonstrate behaviours in line with our TRUE values to drive a high performance culture that encourages colleagues to achieve their full potential
- Other ad hoc activities as may be required
Essential Hiring Criteria:
- Degree in Human Resource Management or equivalent and ideally CIPD qualified, but more importantly you will have a thorough working knowledge of all areas of employment law.
- Prior experience in a similar role with proven experience of dealing with all aspects of ER/IR issues.
- Services industry experience desirable
- Demonstrate the highest degree of integrity and discretion.
- Experience within a unionised environment
- Experience of providing advice and guidance to all levels of management
- Expert employee relations knowledge and ability to give advice and support
- Ability to work in an organised and methodical way
- Ability to work on own initiative
- Team player with strong communication and management skills
- A good work ethic with a positive ‘can do’ attitude and approach to work
- Knowledge of Microsoft Office is essential
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
