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Spa Receptionist
Tara Hotel —Killybegs, County Donegal
- €16 an hour
- Part-time
- Sales
- Customer service
- Hotel
- Store discount
- Wellness program
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10d

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Spa Receptionist
Tara Hotel —Killybegs, County Donegal
Successful candidate must have Beauty Therapy qualification*. This role involves managing appointments, handling guest inquiries, and providing excellent…
€16 an hour
Quick apply
10d

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Spa Receptionist

Tara Hotel
Killybegs, County Donegal

Quick apply

Job details

Part-time
€16 an hour
10 days ago

Benefits

Store discount
Wellness program
Bike to work scheme
Employee assistance program
Employee discount

Qualifications

Sales
Customer service
POS
Computer skills
Communication skills

Full job description

The Spa Receptionist is the first point of contact for guests and plays a key role in creating a welcoming and relaxing spa experience at Atlantis Spa in the Tara Hotel.

This role involves managing appointments, handling guest inquiries, and providing excellent customer service while supporting the daily operations of the spa and leisure facilities.

Key Responsibilities:

Successful candidate must have Beauty Therapy qualification

Greet guests warmly and ensure a professional and friendly welcome
Manage spa and leisure appointments, bookings, and cancellations using the spa reservation system
Answer phone calls, emails, and walk-in inquiries promptly and courteously
Explain spa services, treatments, packages, and promotions to guests
Handle billing, payments, and cash/card transactions accurately
Maintain guest records and confidentiality at all times
Coordinate with therapists to ensure smooth scheduling and service flow
Maintain cleanliness and organization of the reception area, relaxation room, leisure facilities and changing facilities
Promote spa services, memberships, and retail products
Resolve guest concerns or complaints professionally and escalate when necessary
Follow spa policies, procedures, and health & safety standards
Requirements & Qualifications:
Previous experience as a beauty therapist in a spa, salon, hotel, or customer service role is preferred
Excellent verbal and written communication skills
Previous sales and upselling skills
Basic computer skills and experience with booking or POS systems
Professional appearance and positive attitude
Ability to work flexible shifts, including evenings, weekends and holidays

Skills & Competencies:

Strong customer service and interpersonal skills
Excellent organizational and multitasking abilities
Attention to detail and accuracy
Ability to remain calm and professional in a busy environment

Working Conditions:

Front desk role in a calm, wellness-focused spa environment
Requires standing for extended periods and handling customer interactions

Benefits:

Competitive salary
Training and professional development opportunities
Staff discounts on treatments and products
Supportive and wellness-focused work environment

Job Type: Part-time

Pay: €16.00 per hour

Benefits:

Bike to work scheme
Employee assistance program
Employee discount
Store discount
Wellness program

Ability to commute/relocate:

Killybegs, County Donegal: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

Beauty Therapy Qualification (required)

Work Location: In person

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