Find Technical support Jobs in Killorglin County Kerry

After Sales Manager
ENERCON —Tralee, County Kerry
- Hybrid work
- Customer service
- Microsoft Office
- Master's degree
- Employee assistance program
- Referral programme
Grid Operations Engineer
ENERCON —Tralee, County Kerry
- Weekend availability
- Hybrid work
- In-person
- Annual leave
- Employee assistance program
5d
Senior HRIS Analyst
TLI Group Ltd —Tralee, County Kerry
- Master's degree
- Business
- Communication skills
- Annual leave
- Employee assistance program
DevOps Engineer
ST Engineering iDirect —Killarney, County Kerry
- Full-time
- AWS
- Bachelor's degree
- Scripting
PLC Software Engineer
Liebherr Container Cranes Ltd. —Killarney, County Kerry
- Overtime
- Maintenance
- Analysis skills
- Bachelor's degree
- Annual leave
- Referral programme
Sales Manager - Dairy Ingredients
Kinisla —Tralee, County Kerry
- Full-time
- Hybrid work
- Sales
- Microsoft Office
- Bachelor's degree
- Annual leave
Quick apply
Electrical Design Engineer
Liebherr Container Cranes Ltd. —Killarney, County Kerry
- Overtime
- No degree
- Communication skills
- Annual leave
- Referral programme
Fitness Instructor | ESPA at The Europe Hotel and Resort
The Europe Hotel & Resort —Killarney, County Kerry
- Full-time
- Customer service
- English
- Hotel
- Employee discount
Quick apply
4d
Senior Electrical Engineer
TLI Group Ltd —Tralee, County Kerry
- Engineering
- System design
- Electrical Engineering
- Annual leave
- Employee assistance program
Baker
The Europe Hotel & Resort —Killarney, County Kerry
- Full-time
- Hospitality
- Culinary experience
- English
- Employee discount
Quick apply

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Grid Operations Engineer
ENERCON —Tralee, County Kerry
Support in ensuring compliance with current legislation for HV electrical works in Ireland. On completion of training & gaining supervised experience, take on…
5d

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After Sales Manager

ENERCON -
Tralee, County Kerry

Apply Now

Job details

Benefits

Private dental insurance
Bike to work scheme
Employee assistance program
Referral programme

Qualifications

Economics
Customer service
SAP
Microsoft Office
Master's degree
Bachelor's degree
Organisational skills
Business
Communication skills
Negotiation
Time management

Full job description

Location:
Tralee, IE, V92 E3CE

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Onsite / Hybrid / Remote: Hybrid (< 50% remote)

ENERCON has been one of the technology leaders in the wind power sector for over 40 years. As the first manufacturer of wind turbines, the company used a gearless drive concept that is a characteristic of all ENERCON wind turbines. ENERCON is also at the forefront in other areas, such as rotor blade design, control technology, grid connection technology, and with its wide range of technological new developments, proves its innovative strength time and again.

Innovative ideas are the hallmark of our successes and move us on. We are passionate about realizing wind energy projects across the globe and meeting tomorrow's energy technology challenges. You and your engagement can make a contribution to shape the future of renewable energies.

ENERCON are now recruiting for an After Sales Manager to be based in Tralee, Co. Kerry.

Role & Responsibilities:
Operate as a competent first point of contact for ENERCON’s customers in all queries, both technical and commercial.
End-to-end responsibility for After Sales accounts as holistic client relationship manager.
Responsible for all customer concerns and to coordinate solution findings with the service department in the region.
Responsible for O&M contracts.
Key contact to customers for coordinating the execution of all post-sales activities.
Coordinate the deployment and support of regional After Sales expertise to provide the best possible and timely responses to customer issues regarding the main processes.
Development of new contract concepts and products.
Takes care of all contractual obligations and warranties arising from service contracts, together with specialists within the After Sales team.
Responsible for customer relationships, maintaining periodic contact and meetings with customers.
Independent negotiation of service contracts (existing contracts, maintenance contracts, additional agreements) as well as defined services, and independent control of conformity over term/content.
Selling, explanation, negotiation and quotation for main component exchanges.
Proposes and sells additional and/or alternative products or services to meet customer needs.
Preparation of documentation, reports, technical data and official documentation following customer and company requirements.
Represent the customer perspective within Service and provide a professional point of contact between the customer and ENERCON.
Support and de-escalation of hot-spot issues, major component replacements, and highly complex customer concerns and complaints, including issuing and reviewing them in the approval and credit note process.
Initiates and supports internal process optimizations.
Checks and approves creditworthiness within defined limits.
Networking with internal specialist departments and independent acquisition of knowledge in all areas of wind energy.

Job Requirements:
2 years Customer Service experience is essential.
University Degree/Masters in Business Economics and/or Electrical or Mechanical Engineering or similar field is desirable.
Excellent organisational skills is essential
Assertive, adaptable and friendly personality with excellent people skills.
Can-do attitude with excellent time management skills and a positive approach to multitasking.
Demonstrate complete discretion due to confidential contractual and financial information awareness.
Knowledge of and experience with contractual, commercial and technical aspects of the energy industry.
MS Office proficiency is essential and SAP experience is an advantage
Strong communication, negotiation and motivational skills.
Well-developed social skills, strong ability in building and maintaining interpersonal contacts.
Full Clean Drivers Licence.
Experience within the Wind Industry is an advantage

Location:
This role will have the candidate based in Tralee, Co. Kerry. This role requires the candidate to be in the office in Tralee 5 days over every 2 week period, with Wednesdays as the company mandatory day.

Reporting to:
Team Leader After Sales GB & IE

Your benefits:
Private Health Insurance
Pension Contribution Scheme
Dental Insurance
Paid Maternity & Paternity Leave
Employee Assistance Program
Bike to Work Scheme
Educational Assistance
Full PPE Gear
World class in-house training
Career Progression Opportunities
Sports & Social Club
Employee Referral Program

Employment Equality

ENERCON retains the right to advertise all positions both internally and externally. Advertisements and the selection process will not discriminate on any of the nine grounds protected by the Employment Equality Acts. These are gender, civil status, family status, sexual orientation, religion, age, disability, race, and membership of the traveller community.

Apply Now

Refine Your Search

technical support jobs in killorglin county kerry

After Sales Manager

Grid Operations Engineer

Senior HRIS Analyst

DevOps Engineer

PLC Software Engineer

Sales Manager - Dairy Ingredients

Electrical Design Engineer

Fitness Instructor | ESPA at The Europe Hotel and Resort

Senior Electrical Engineer

Baker

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