Find Technical support engineer 3, premier emea Jobs in Killester, D

Technical Support Engineer 3, Premier - EMEA
Datadog —Dublin, County Dublin
- Weekend availability
- Linux
- Employee stock purchase plan
Quick apply
4d
Senior IT Lead and Delivery Manager
Teleperformance —Dublin 07, County Dublin
- €60,000–€70,000 a year
- Full-time
- Azure
- AWS
- IT
Senior Solar Technical Lead
Global Home Improvements —Dublin, County Dublin
- €60,000–€90,000 a year
- Full-time
- English
- Project management
- Construction experience
- Employee discount
- Sick pay
Quick apply
Test Automation Engineer
U.S. Bank National Association —DUBLIN 18, County Dublin
- €85,765–€100,900 a year
- Full-time
- Azure
- Java
- JavaScript
Technical Support Engineer
Intercom —Dublin, County Dublin
- Full-time
- Hybrid work
- JavaScript
- No degree
- Communication skills
- Annual leave
- Work from home
Controls Engineer - BMS/BEMS
BMS Recruitment —Dublin, County Dublin
- €70,000–€90,000 a year
- Leaving certificate
- No degree
- Work from home
Quick apply
Head of Professional Services
PFH Technology Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Management
Quick apply
12d
Forward Deployed Engineer
Salesforce —Dublin, County Dublin
- Full-time
- Computer Science
- Salesforce
- Java
Sr. SDE, Workforce Solutions (WS)
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- System design
- Java
Network Operations Engineer, GEN Operations
Google —Dublin, County Dublin
- €100,000–€103,000 a year
- Full-time
- Bachelor's degree
- No degree
- Linux
Deskside Support Engineer
Ekco —Dublin, County Dublin
- Azure
- Windows
- SharePoint
- Annual leave
- Employee assistance program
Quick apply
Senior Support Engineer - Dublin
OpenAI —Dublin, County Dublin
- Full-time
- Computer Science
- Bachelor's degree
- Scripting
- Relocation assistance
- Annual leave
CSV Engineer ( 12 Months Contract )
Viatris —Damastown, County Dublin
- Full-time
- ERP systems
- Bachelor's degree
- No degree
Senior DevSecOps Engineer
Autodesk —Dublin, County Dublin
- Full-time
- Engineering
- AWS
- Scripting
Level 3 Senior Network Engineer
ICON Plc —Dublin, County Dublin
- Full-time
- Azure
- AWS
- Analysis skills
Data Center Operations Engineer - Dublin
TikTok —Dublin, County Dublin
- On call
- Computer Science
- No degree
- Scripting
Technical Support Engineer
Kota —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- SQL
- No degree
- Annual leave
13d
Frontend Software Engineer
Horizon Quantum Computing —Dublin, County Dublin
- Full-time
- Master's degree
- Bachelor's degree
- JavaScript
AI Support Engineer - Dublin
OpenAI —Dublin, County Dublin
- Weekend availability
- Computer Science
- Bachelor's degree
- No degree
- Relocation assistance
- Annual leave
Electrical Supervisor
Datalec Precision Installations —Ballycoolen, County Dublin
- €75,000–€80,000 a year
- Full-time
- Supervising experience
- No degree
- Organisational skills
Quick apply
13d

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Technical Support Engineer 3, Premier - EMEA

Datadog -
Dublin, County Dublin

Quick apply

Job details

4 days ago

Benefits

Employee stock purchase plan

Qualifications

Linux
SaaS

Full job description

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. Premier Support Engineers (PSEs) are primarily focused on assisting prospects and customers with any technical questions about Datadog. PSEs engage with Datadog's Premier Customers via standard technical support channels, but are also involved with cadence calls, demos/presentations, conferences, and various side projects. You will work directly with Datadog's Premier Customer base, and will be immersed in a fast-paced environment where you will be challenged, but will also immediately witness your contributions to Datadog and to our customers.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You'll Do:

Respond to client requests (phone / chat / tickets) on our fast paced team while continuing to educate our clients on the use of the platform
Develop relationships with our Premier Customers, working hand-in-hand to truly know their distinct environment
Reproduce issues and dive into the 600+ integrations that Datadog works with
Build out documentation and knowledge based articles for a variety of technology
Drive product conversations based on needs and problems learned during client interactions
Participate in routine health check meetings with Premier Customers
Work from a Datadog office 3 - 5 days per week

Who You Are:

Experienced in multi-channel technical support at a SaaS company (5+ years of related experience)
A tinkerer with some programming experience and a basic knowledge of Linux
Self-motivated, detail-attentive, and have a desire for continuous learning
A critical thinker who defaults to a client-centric approach
A decision maker but know when the decision should be escalated
Have been in a Premium/Enterprise technical support role previously
Knowledgeable of current infrastructure and monitoring solutions and technologies
Able to work a rotating schedule that requires weekend availability

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

Best-in-breed onboarding
Generous global benefits
Intra-departmental mentor and buddy program for in-house networking
New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
Continuous professional development, product training, and career pathing
An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

About Datadog:

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.

Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.

Privacy and AI Guidelines:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

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Refine Your Search

technical support engineer 3, premier emea jobs in killester, d

Technical Support Engineer 3, Premier - EMEA

Senior IT Lead and Delivery Manager

Senior Solar Technical Lead

Test Automation Engineer

Technical Support Engineer

Controls Engineer - BMS/BEMS

Head of Professional Services

Forward Deployed Engineer

Sr. SDE, Workforce Solutions (WS)

Network Operations Engineer, GEN Operations

Deskside Support Engineer

Senior Support Engineer - Dublin

CSV Engineer ( 12 Months Contract )

Senior DevSecOps Engineer

Level 3 Senior Network Engineer

Data Center Operations Engineer - Dublin

Technical Support Engineer

Frontend Software Engineer

AI Support Engineer - Dublin

Electrical Supervisor

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