Introduction
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
Overview
Gallagher Ireland, part of the Arthur J. Gallagher Group, is one of the largest insurance brokerages in the world. We are looking for a Personal Lines Administrator to join our team in either our Wexford or Kilkenny offices. This is a full-time, permanent position.
With over 100 years of combined insurance experience in Ireland, we provide tailored business, personal, and financial insurance solutions. Our mission is to protect what matters most to the people who matter to us – our customers.
At Gallagher, we pride ourselves on delivering exceptional customer service, niche insurance solutions, and expert advice. As part of a global organisation with over 56,000 employees in more than 130 countries, we are committed to excellence and innovation in everything we do.
How you'll make an impact
In this role, you'll play a key part in supporting our Personal Lines team to deliver outstanding service to our clients. You'll handle a variety of responsibilities, including:
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Providing administrative support to the Personal Lines team.
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Assisting with the preparation, issuance, and processing of personal lines insurance policies, endorsements, and renewals.
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Maintaining and updating client records with accuracy and confidentiality.
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Responding to client inquiries via phone, email, or in-person, offering information and assistance on policy details, claims, and
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billing.
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Coordinating with providers to obtain quotes, process endorsements, and resolve discrepancies.
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Supporting the team in preparing reports, presentations, and documentation for client meetings.
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Monitoring and following up on outstanding client requirements to ensure timely task completion.
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Assisting in the claims process by gathering necessary documentation and liaising with relevant contacts.
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Ensuring compliance with company policies, industry regulations, and legal requirements.
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Contributing to team meetings and process improvement initiatives
About you
Here’s what you’ll bring to the role:
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Excellent communication and organisational skills, with proven experience in a busy office administration role.
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Proficiency in Microsoft Office Suite is essential.
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Experience using Applied software is a distinct advantage.
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Strong time management skills and the ability to multi-task in a fast-paced, customer-focused environment.
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A self-motivated, enthusiastic, and team-oriented approach with a keen eye for detail.
Rewards and Compensation
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get. Depending on your job level, these benefits may improve:
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Minimum of 23 days’ annual leave (FTE, pro-rated for part-time colleagues), plus an
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additional 3 days’ leave for Volunteering
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A defined contribution pension scheme, which Gallagher will also contribute to
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Life Insurance – we’ll pay 4x your basic annual salary
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Income Protection – we’ll cover up to 75% of your annual income
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Family Friendly Policies
