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Client Experience and Sales Specialist
Therapie Clinic —Kilkenny, County Kilkenny
- €14.30–€16.50 an hour
- Management
- Customer service
- Clinic
- Annual leave
5d

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Client Experience and Sales Specialist

Therapie Clinic -
Kilkenny, County Kilkenny

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Job details

€14.30–€16.50 an hour
5 days ago

Benefits

Annual leave

Qualifications

Management
Customer service
Analysis skills
Communication skills

Full job description

About the Role

Thérapie Clinic is the fastest-growing Aesthetic Medical Clinic in Europe, with 75 locations across Ireland, Northern Ireland, Great Britain, and New York City. We are delighted to be hiring for a Client Experience and Sales Specialist in our Kilkenny Clinic. In this very exciting new role at Thérapie Clinic, you will be responsible for ensuring an exceptional client journey by supporting client satisfaction, revenue goals and salesperformance.

We want people to ‘Do their best work at Thérapie,’ and as part of the Clinic Team, you will be integral to creating that environment and culture. At Thérapie, we offer fantastic perks, including continuous training and development, annual leave, uncapped commission, staff discount, and many more wonderful benefits, which are listed at the end of the job specification!

Key Responsibilities

Client Satisfaction

Deliver outstanding client service from first contact to follow-up
Proactively manage online reviews and resolve complaints efficiently

Revenue Growth

Maximise clinic efficiency through smart diary and booking management
Manage stock accurately, including AWI deductions

Sales Performance

Drive and convert consultations with strong upselling and cross-selling
Meet KPIs for consultation success, walk-in conversions, and average spend
Ensure a seamless check-in/out journey for every client

AWI Performance & Growth

Promote skin consultations and identify upsell opportunities via forms
Track AWI stock, ensure clinical room standards, and handle client retention calls

Qualifications and Skills

Qualified Beauty Therapist
Proven experience in client experience management, customer service, or a similar role.
Excellent communication and interpersonal skills.
Strong analytical and problem-solving abilities.
Ability to manage multiple tasks and priorities in a fast-paced environment.

INDIOI

Over to the best part, the Perks!

Uncapped Earnings
With our uncapped commission structure, the sky's the limit!
Treat Yourself
Enjoy free laser hair removal, Free EmSella and generous discounts on our skin, AWI and body treatments – because our skin maestros deserve the best.
Share the Love
Avail spouse and family discounts, spreading the joy of Thérapie.
Sisterly Love
10% off Thérapie Fertility & Optilase treatments – because family helps family.
Thérapie Fertility
We offer one free treatment cycle of IVF/ICSI/RIVF to all team members after they have been with us for 2 years.
Optilase Eye Clinic
We offer free laser eye surgery to all team members after they have been with us for 2 years.
Skin Royalty
Discounts on leading skin brands & treatments (Murad, Skin Theory).
Career Pathways
Embark on a journey of career progression & management training – we believe in promoting from within!
Knowledge Oasis
Immerse yourself in a full week of paid training in our academy, where knowledge is power.
Big Birthday Bash Leave
Enjoy an extra day off on your landmark birthdays to celebrate in style!
Longevity Bonus
Earn extra annual leave days after 2 years of dedicated service.
Employee Assistance Scheme
Access confidential support services for personal and professional well-being.

Application Process

STEP 1

Explore Opportunities: Start by finding the role that excites you.

STEP 2

Submit Your Application: Apply by uploading your CV.

STEP 3

Application Review: Our Talent Acquisition Partners will carefully review your application.

STEP 4

Initial Contact: If shortlisted, our Talent Acquisition Team will reach out to schedule an interview.

STEP 5

Interview Stage: Complete the interview process with our team.

STEP 6

Offer & Onboarding: If successful, you'll receive your offer along with onboarding details.

STEP 7

Begin Your Journey: Attend our state-of-the-art training facility to kickstart your career with us.

Apply Now

Refine Your Search

skin therapist jobs in kilkenny, kk

Client Experience and Sales Specialist

I want to receive the latest job alerts for skin therapist in kilkenny, kk

Explore jobs in more locations

About the Role

Key Responsibilities

Qualifications and Skills

Over to the best part, the Perks!

Uncapped Earnings

Treat Yourself

Share the Love

Sisterly Love

Thérapie Fertility

Optilase Eye Clinic

Skin Royalty

Career Pathways

Knowledge Oasis

Big Birthday Bash Leave

Longevity Bonus

Employee Assistance Scheme

Application Process

Jobseeker tools

Employer Tools

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