About Us
Arcadis Group is the world’s leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. With sustainability at the heart of everything we do, our focus is on maximizing our impact aimed at improving quality of life. The solutions we develop, address important societal challenges around resilience, places, and mobility. Leveraging data and technology, we have the capabilities and services to meet client demands driven by global trends such as urbanization, climate change, digitalization, evolving stakeholder expectations and potential unforeseeable events.
With over 36,000 people, in over 70 countries, dedicated to improving quality of life, a career at Arcadis Group is truly rewarding with excellent benefits and opportunities to develop your technical and professional development.
About the Role
The Business Intelligence & Digital Systems Administrator is responsible for the day-to-day administration, maintenance, and support of business intelligence, reporting, and digital systems used by the Construction Quality Department on a semiconductor manufacturing site.
The role ensures that construction quality data, digital handover documentation, and formal sign-off records are accurately captured, maintained, and reported in accordance with defined standards to support compliant construction delivery, handover, and transition to commissioning and operations.
Summary of Responsibilities
Business Intelligence & Reporting Administration
- Administer and maintain construction quality dashboards, reports, and standard KPIs
- Ensure timely and accurate reporting of inspections, NCRs, punch lists, audits, handovers, and sign-offs
- Validate data accuracy, completeness, and consistency across all reporting outputs
- Support routine and ad-hoc reporting requests from the Construction Quality team
Digital Handover & Sign-Off Systems
- Administer digital systems used for documenting and managing construction handovers and formal sign-offs
- Maintain approval workflows, status tracking, and handover readiness reporting
- Ensure handover records are complete, current, and traceable to supporting quality documentation
- Support phased, system, and area handovers in line with project requirements
System Administration & Data Control
- Manage system configuration, user access, permissions, and roles
- Maintain data structures, templates, and controlled fields within quality systems
- Support data uploads, corrections, and controlled changes in line with governance procedures
- Coordinate with IT and Digital teams for system support, upgrades, and issue resolution
Governance, Compliance & Audit Support
- Apply defined data governance, reporting standards, and quality system requirements
- Ensure digital records support audit readiness and regulatory compliance
- Support internal and external audits by providing accurate system data and reports
- Escalate data integrity or system issues to Quality Management as required
Stakeholder & Contractor Support
- Provide system support and guidance to Construction Quality teams, CQV teams, and contractors
- Support onboarding and basic training for users of BI and digital handover systems
- Act as a point of contact for system usage, access, and reporting queries
- Liaise with contractors to ensure data is submitted in the correct format and standard
Continuous Improvement
- Identify opportunities to improve efficiency, data quality, and usability of reports and systems
- Support automation and reduction of manual data handling where feasible
- Contribute to lessons learned and continuous improvement initiatives
Key Deliverables
- Accurate and up-to-date quality dashboards and reports
- Maintained digital handover and sign-off records
- System and area handover status reports
- Audit-ready quality and handover data
- User support documentation and guidance
Required Qualifications & Experience
Education
- Bachelor’s degree in Engineering, Construction Management, Information Systems, Data Analytics, or related discipline, or Relevant BI, data, or digital systems training.
Experience
- 3–6 years’ experience in business intelligence administration, reporting, or digital systems support
- Experience supporting construction quality, handover, or documentation systems
- Experience in regulated or high-tech environments (semiconductor, pharmaceutical, data centre, or similar)
- Experience working with multiple stakeholders and contractors
Location
- Construction site and office-based role
- Regular interaction with contractors and project teams
