Find Outsourcing manager Jobs in Ireland

BPS Client Service & Support Representative Sr Lead
FIS Global —Remote
- Full-time
- Remote
- Microsoft Office
- Finance
- Supervising experience
Operations & Outsourcing Manager
Fineco Asset Management DAC —Dublin, County Dublin
- Microsoft Excel
- Business
- Accounting
Outsourcing - Payroll Manager
RSM —Dublin, County Dublin
- Leadership
- Communication skills
Quick apply
Assistant Manager – BPO Global Outsourcing
Grant Thornton —Cork, County Cork
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
VP, BPO (Business Process Outsourcing) - French & English Speaking
Sidetrade —Dublin, County Dublin
- Hybrid work
- Customer service
- English
- No degree
- Annual leave
- Life insurance
Quick apply
Business Development Manager (BDM)
Peninsula —Kilkenny, County Kilkenny
- Up to €70,000 a year
- Full-time
- Sales
- No degree
Quick apply
Internal Audit Manager - French Speaker
StoneX Group —Dublin, County Dublin
- Management
- English
- Analysis skills
Senior Manager, Critical Supplier & Outsourcing
Cantor Fitzgerald —Dublin, County Dublin
- Full-time
Graduate Sales Executive | Graduate Programme | Base + Uncapped Commission
DG Ventures —Mullingar, County Westmeath
- €30,000–€50,000 a year
- Full-time
- Hybrid work
- English
- Bachelor's degree
Quick apply
13d
Financial Services (Manager or Senior Manager) Internal Auditor
RSM —Dublin, County Dublin
- Writing skills
- Supervising experience
- Mentoring
Quick apply
Corporate Sales Account Manager
Landmark Technologies Ltd —Dublin, County Dublin
- €60,000–€80,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Communication skills
- Negotiation
- Work from home
Quick apply
Manager - Fund Accounting
SS&C Technologies —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Bachelor's degree
Audit Manager
BDO Ireland —Dublin, County Dublin
- Full-time
- Hybrid work
- Accounting
- Communication skills
- Annual leave
Quick apply
Program Manager-Limerick
Northern Trust Corp. —Limerick, County Limerick
- Full-time
- Project management
- Bachelor's degree
- No degree
Contractor Business Analyst – Project Specialist (Hybrid)
MUFG Investor Services —Dublin, County Dublin
- Oracle
- ERP systems
- Analysis skills
- Annual leave
- Gym membership
Quick apply
Data Governance Manager
Cover-More —Blanchardstown, County Dublin
- €100,000 a year
- Full-time
- Continuous improvement
- Communication skills
- Employee assistance program
Quick apply
9d
Senior Manager Business Development Lead - Managed Services
PwC —Dublin, County Dublin
- Full-time
- Business development
- Mentoring
- Business
Financial Services Internal Auditor
RSM —Dublin, County Dublin
- Writing skills
- Supervising experience
- Mentoring
Quick apply
AML/KYC Risk Management and Outsourcing Specialist
Northern Trust Corp. —Limerick, County Limerick
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
Senior Manager Service Architect
PwC —Dublin, County Dublin
- Full-time
- Mentoring
- Negotiation

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BPS Client Service & Support Representative Sr Lead

FIS Global -
Remote

Apply Now

Job details

Full-time

Qualifications

Microsoft Office
Finance
Supervising experience
Bachelor's degree
Business
Leadership
Communication skills

Full job description

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing, and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the Role:

As a BPS Client Service & Support Representative Sr Lead, you will manage key client relationships and oversee complex collateral administration activities for CLO and structured finance portfolios. You will ensure accurate service delivery, drive operational excellence, manage risk, and serve as a subject matter expert supporting both clients and internal teams.

What you will be doing:

As primary point of contact, deliver high levels of service and relationship management for assigned institutional outsourcing clients in support of Trust business objectives.

Core Client Responsibilities

Serve as a primary point of contact for assigned CLO and structured finance clients.
Build and maintain strong relationships with portfolio managers, trustees, auditors, rating agencies, and other stakeholders.
Manage client communications, escalations, and service delivery expectations.
Coordinate resolution of operational issues and ensure timely follow-up on client inquiries.
Participate in client review meetings and support client retention initiatives.

Collateral Administration Responsibilities

Oversee monthly and periodic CLO compliance reporting.
Review trustee reports, compliance tests, waterfall calculations, and portfolio data.
Support deal lifecycle events including:
- New issue closings
- Refinancings and resets
- Optional redemptions
- Warehouses and pre-closing activity
- Restructurings and workout events
Ensure accurate processing of cashflows, priority of payments, and transaction activity.
Liaise with trustees, administrators, and internal operations teams to resolve data discrepancies.

Risk & Quality Oversight

Review deliverables for accuracy and completeness.
Identify operational risks and recommend corrective actions.
Escalate material client, compliance, or processing issues appropriately.
Ensure adherence to internal controls, procedures, and client service standards.

Knowledge & Experience Expectations

Working with minimal supervision.
Handling highly complex assignments.
Exercising broad independent judgment.
Serving as an expert resource to peers.
Leading projects and providing guidance to less experienced colleagues.

Operational Leadership

Act as an SME for CLO collateral administration processes and systems.
Mentor and support junior team members.
Lead complex projects and process improvement initiatives.
Assist with client onboarding and service transitions.

What you bring:

Bachelor’s degree in business, Finance, or a related field, or equivalent experience.
Experience in trust, securities, operations, or a related financial services environment.
Strong client service and relationship management skills.
Excellent written, verbal, and presentation communication skills.
Strong organizational, leadership, decision-making, and problem-solving abilities.
Ability to work independently and collaboratively.
Proficiency in Microsoft Office and familiarity with business systems.
Ability to build effective relationships with clients, colleagues, and senior stakeholders.
Proven ability to manage complex assignments, exercise sound judgment, and provide guidance to others.

What We Offer you:

At FIS, you can grow your career as far as you want to take it. Here’s what else we offer:

Opportunities to make an impact in fintech.
Personal and professional learning.
Inclusive, diverse work environment.
Resources to give back to your community.
Competitive salary and benefit.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Apply Now

Refine Your Search

outsourcing manager jobs in ireland

BPS Client Service & Support Representative Sr Lead

Operations & Outsourcing Manager

Outsourcing - Payroll Manager

Assistant Manager – BPO Global Outsourcing

VP, BPO (Business Process Outsourcing) - French & English Speaking

Business Development Manager (BDM)

Internal Audit Manager - French Speaker

Senior Manager, Critical Supplier & Outsourcing

Graduate Sales Executive | Graduate Programme | Base + Uncapped Commission

Financial Services (Manager or Senior Manager) Internal Auditor

Corporate Sales Account Manager

Manager - Fund Accounting

Audit Manager

Program Manager-Limerick

Contractor Business Analyst – Project Specialist (Hybrid)

Data Governance Manager

Senior Manager Business Development Lead - Managed Services

Financial Services Internal Auditor

AML/KYC Risk Management and Outsourcing Specialist

Senior Manager Service Architect

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