Find helpdesk administrator Jobs in ireland

Junior Systems Administrator
GenetiQ —Dundalk, County Louth
- Full-time
- Microsoft Access
- Computer Science
- Software troubleshooting
- Annual leave
Quick apply
14d
Office Administrator/Customer Service Assistant
LCM Environmental Services Ltd —Macroom, County Cork
- Full-time
- Microsoft Word
- Microsoft Excel
- English
- Employee assistance program
- Employee discount
Quick apply
9d
IT Desktop Support
Axiom Technologies —Sligo, County Sligo
- On call
- Computer Science
- Software troubleshooting
- Windows
IT Systems Administrator
Connolly Motor Group —Galway, County Galway
- €35,000–€45,000 a year
- Windows
- SharePoint
- IT
Facilities Administrator
Apleona Ireland —Donegal, County Donegal
- Full-time
- Microsoft Office
Quick apply
9d
IT Desktop Support Engineer – Sligo, Ireland (Backfill / On
Axiom Technologies —Sligo, County Sligo
- Part-time
- Computer Science
- Software troubleshooting
- Windows
12d
Desktop Engineer - Brinny - On Site
Intuit ED Ltd —Brinny, County Cork
- €120 a day
- Customer service
- Windows
- Microsoft Office
Quick apply
17h
Customer Service Administrator (6-month FTC)
Quadient —Dublin, County Dublin
- Full-time
- Hybrid work
- Employee assistance program
Quick apply
Desktop Engineer - Ballydine - On Site
Intuit ED Ltd —Ballydine Cross Roads, County Tipperary
- €120 a day
- Customer service
- Windows
- Microsoft Office
Quick apply
17h
Office Administrator/Customer Service Assistant
LCM environmental —Macroom, County Cork
- Full-time
- Microsoft Word
- Microsoft Excel
- English
- Employee assistance program
- Employee discount
Quick apply
7d
IT Systems Engineer
Mergon Group —Castlepollard, County Westmeath
- €35,000–€45,000 a year
- Full-time
- Azure
- Computer Science
- ERP systems
Receptionist
SS&C Technologies —Dublin, County Dublin
- Full-time
Senior IT Administrator
Hybrid Technology Partners —Limerick, County Limerick
- Full-time
- Azure
- Customer service
- English
- Fuel card
IT Engineer
Hybrid Technology Partners —Limerick, County Limerick
- Full-time
- Azure
- Customer service
- English
- Fuel card

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Junior Systems Administrator

GenetiQ
Dundalk, County Louth

Quick apply

Job details

Full-time
14 days ago

Benefits

Annual leave

Qualifications

Microsoft Windows Server
Microsoft Access
Computer Science
Software troubleshooting
Windows
DHCP
Continuous improvement
IT support
Computer networking
DNS
Organisational skills
SharePoint
IT
Communication skills
Active Directory
CompTIA A+
Intune
Help desk
Information Technology

Full job description

Junior Systems Administrator

Location: Dundalk

About Us

GenetiQ delivers perfect-fit software solutions that elevate the businesses of our customers. Powered by our customer-focused, collaborative and innovative team, our software is used by more than 2,500 businesses worldwide.

Continuously innovating since 1992, our open and trusting environment has created lasting relationships. GenetiQ's founders and many of our first team members are still a core part of the organisation. Our employees drive our culture and success and our goal is to inspire, support and help them to develop – and enjoy – their careers.

GenetiQ was honoured in the Deloitte Fast 50 for the fourth year running in 2020. To stay future-focused, we are always looking for dynamic team players who are customer-focused and share our enthusiasm for technology. If this sounds like you, then come elevate your career at GenetiQ.

Scope of Role

The rewarding career you are looking for is at GenetiQ Software. If you enjoy working with technology and thrive in a hands-on, fast-paced environment, this role offers an excellent opportunity to build foundational IT skills while supporting core business systems.

As a Junior Systems Administrator within the Internal Systems Team, you will support the day-to-day operation, maintenance, and security of GenetiQ’s IT environment. You will gain exposure to a wide range of technologies including Microsoft 365, Windows devices, user access management, and core infrastructure.

Working under the guidance of senior Internal Systems staff, you will contribute to the delivery of reliable and secure IT services across the organisation, while developing the technical and professional capabilities required to progress within the Internal Systems function.

Responsibilities

The Junior Systems Administrator will support the Internal Systems Team in delivering high-quality IT services across the business. Your responsibilities will include assisting with user support, system administration tasks, and maintaining operational stability across core systems.

Key areas of responsibility include:

Supporting user onboarding, offboarding, and access changes (joiners, movers, leavers)
Managing user accounts, permissions, and groups within Active Directory / Entra ID
Assisting with Microsoft 365 administration including mailboxes, licences, and access controls
Providing end-user support for laptops, desktops, mobile devices, and peripherals
Supporting device setup, provisioning, and configuration (e.g. Intune / Autopilot)
Troubleshooting basic hardware, software, and connectivity issues, escalating where required
Assisting with the maintenance of Windows servers, cloud services, and business systems
Performing routine system checks, updates, and maintenance activities
Supporting backup, monitoring, and basic security processes under supervision
Following IT security policies and reporting potential risks or incidents
Maintaining accurate IT documentation, asset registers, and user guides
Contributing to continuous improvement of IT processes and standards

Skills and Abilities

A person that has some of the following skills and abilities would be at a distinct advantage:

A logical and structured approach to problem-solving with strong attention to detail
Ability to troubleshoot technical issues and identify appropriate solutions
Willingness to learn and develop new technical skills
Ability to work both independently and collaboratively within a team
Strong communication skills, with the ability to explain technical concepts in a clear and user-friendly way
Good organisational skills and the ability to manage multiple tasks effectively
A professional, reliable, and customer-focused approach

Preferred Qualifications and Experience

A person applying for this role must have:

A qualification in IT, Computer Science, or a related discipline, or equivalent practical experience
Some experience in an IT support, helpdesk, or technical environment (including placements or internships)
Experience in any of the following is desirable but not essential, as training will be provided:
Active Directory and/or Entra ID
Microsoft 365 administration (Outlook, Teams, OneDrive, SharePoint)
Device management tools such as Intune
Basic networking concepts (DNS, DHCP, IP addressing)
Windows 10/11 environments and basic Windows Server exposure
IT ticketing or ITSM systems
Awareness of IT security best practices

Relevant certifications (or working towards) are advantageous, for example:

Microsoft Fundamentals (MS-900, AZ-900)
CompTIA A+ or Network+

Benefits and Culture

Our perfect fit ethos extends to our employees, ensuring that our roles, environment, benefits and progression paths are geared toward their professional and personal development.

As noted, our employees drive our culture. Our iSocial group organises a number of GenetiQ social events and activities throughout the year, such as summer BBQs, golf outings, charity hikes and more.

In addition to a competitive salary and a robust social calendar, we offer a great range of benefits including:

Healthcare:
Your health and well-being matter to us. GenetiQ offers private healthcare to its employees.
Flexibility:
Our flexible working plan helps employees to manage a better work-life balance.
Pension Plan: GenetiQ contributes a % of an employees salary, helping them plan for the future.
Exercise Reimbursement:
Whether it's a gym or a golf club membership, we support the efforts of employees to keep active.
Holidays:
GenetiQ offers 25 days of paid leave, plus statutory bank holidays.

Quick apply

Refine Your Search

helpdesk administrator jobs in ireland

Junior Systems Administrator

Office Administrator/Customer Service Assistant

IT Desktop Support

IT Systems Administrator

Facilities Administrator

IT Desktop Support Engineer – Sligo, Ireland (Backfill / On

Desktop Engineer - Brinny - On Site

Customer Service Administrator (6-month FTC)

Desktop Engineer - Ballydine - On Site

Office Administrator/Customer Service Assistant

IT Systems Engineer

Receptionist

Senior IT Administrator

IT Engineer

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