Find change manager Jobs in ireland

Project & Change Delivery Manager
Teleperformance —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Change Manager
AECOM —Dublin, County Dublin
- Full-time
- Contracts
Project Operations Manager - (Branding, Fit-Out & Signage)
HireWise —DUBLIN 4, County Dublin
- €60,000–€90,000 a year
- Communication skills
Quick apply
Senior Audit Manager - Strategic Change
Bank of Ireland —Dublin, County Dublin
- Full-time
- Hybrid work
- Agile
- Annual leave
- Employee assistance program
Transformation Change Manager- Customer Availability
Primark —DUBLIN 1, County Dublin
- No degree
- Agile
- Communication skills
Facilities Manager
Apleona Ireland —Kilkenny, County Kilkenny
- €65,000–€75,000 a year
- Full-time
- Microsoft Office
- No degree
Quick apply
UKI People Consulting - Change Management, Senior Manager / Director
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Master's degree
- Recruiting
- Business
- Gym membership
Technical Operational Manager
G-P —Remote
- €64 an hour
- Full-time
- Remote
- Data analysis skills
- English
- AWS
Implementation Manager
Front —Dublin, County Dublin
- €85,000–€96,800 a year
- Full-time
- Hybrid work
- English
- Project management
- Communication skills
- Annual leave
General Manager, Head of Data, Analytics and Intelligence Services NSS202602
Health Service Executive —Dublin, County Dublin
13d
Service Delivery Manager
Elwood Roberts —Dublin, County Dublin
- €65,000–€85,000 a month
- Full-time
- Computer Science
- Project management
- Bachelor's degree
Quick apply
Division Manager - Full Time, Cavan
McBreen Environmental Drain Services Ltd —Cavan, County Cavan
- From €45,000 a year
- Full-time
- Management
- Driving
- Leadership
- Employee assistance program
Quick apply
5d
Accounts Payable Manager
Teagasc —County Carlow
- €53,740–€75,788 a year
- Full-time
- Business
- Accounting
- Communication skills
6d
Director of Services
Local Government Jobs Ireland —Louth, County Louth
- €114,190–€134,950 a year
6d
049.EI.26E – Senior Executive – Programme Manager (Technology Infrastructure)
Enterprise Ireland —Dublin, County Dublin
- €82,290–€101,918 a year
- Research
- Presentation skills
- Business
12d
Exams Manager
Dublin Business School —Dublin, County Dublin
- €50,000 a year
- Weekend availability
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Employee assistance program
- Employee discount
1d
Change Manager
Turner & Townsend —Dublin, County Dublin
- Full-time
- Microsoft Office
- Analysis skills
- Presentation skills
- Annual leave
Quick apply
Reception and Guest Services Manager
Portico Corporate Reception Management —Dublin, County Dublin
- €55,000 a month
- Full-time
- Guest services
- Annual leave
- Life insurance
Quick apply
Senior Relationship Manager, Investor Services - Director
Citi —Dublin, County Dublin
- €130,000–€230,000 a year
- Full-time
- Hybrid work
- No degree
- Communication skills
Supporter Experience and Workplace Manager
Movember —Dublin, County Dublin
- €47,000–€49,000 a year
- Full-time
- Hybrid work
- Bar
- Salesforce
- Project management
2d

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Project & Change Delivery Manager

Teleperformance -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

Jira
Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Customer service
Microsoft Office
Project management
Bachelor's degree
Project management software
Microsoft Project
Leadership
Financial acumen
Communication skills

Full job description

Overview:

Job Summary / Overview

Project & Change Delivery Manager plans, executes, and closes projects, ensuring they are delivered on time, within budget, and according to specifications. They define project goals, manage resources and teams, mitigate risks, and maintain clear communication with stakeholders throughout the project lifecycle. They are ultimately responsible for the successful outcome of the project and change delivery.

Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document)

Planning & Scheduling: Defining project scope, goals, milestones, and timelines.
Resource & Budget Management: Allocating resources efficiently and controlling costs to stay within budget.
Team Leadership: Assembling, directing, and motivating project teams
Risk Management: Identifying, monitoring, and mitigating potential project risks.
Communication & Reporting: Keeping stakeholders, clients, and upper management informed of progress.
Quality Assurance: Ensuring deliverables meet expected standards and project goals.
Project manage multiple small to medium scale projects from scoping through to Implementation and roll out
Partner with cross-functional partners internally and externally (such as Markets, Policy, Quality, Training and WFM) to enable outsourcing operations that help improve our community experience and support
Identify potential risks or issues with project implementations, and proactively drive communication with internal and external stakeholders during projects
Translate business requirements into implementation plans, furthering our mission of protecting and supporting our client community
Play an active role by contributing to improving policies, products, processes and support system solutions
SOW Compliance, Facilities Coordination, SOW Audit Compliance, Projectization, Inventory Management
Client Syncs - Upcoming Projects, Task Management, Escalation Report
Change Management – Attend CAB meeting, Drive Changes & updates process, Business Review Management, Weekly/Monthly/Quarterly Review Management
Agenda Coordination, Changes & Updates Reporting, Non-Conformance Task Management
Other duties as assigned.

Main Job Requirements

Education and Specific Training

Bachelor’s degree or equivalent experience in BPO

Work Experience

Graduated, PMP certified, Financial Acumen
Prior BPO Projects, Transitions (Lift & shift, New Program Launches) experience
5+ years Project Management, Program Management and Change delivery experience, with expertise in process management, operations-based projects and a strong track record in implementation of these projects
Proven ability to manage multiple projects concurrently through successful implementation in an operational environment
Proven ability to optimize Scope, Quality, Time & Cost aspects of Projects
Ability to work in a fast-paced environment with minimal guidance
Experience working with internal/ external stakeholders in multiple geographic regions
ADKAR Model for Change Management: Focuses on individual transitions: Awareness, Desire, Knowledge, Ability, and Reinforcement
Experience of working with MSP and born in cloud clients preferred
Experience in BPO and Contact Centre environments
Experience of supporting large Operations (500+) with strong focus on engagement and work culture

Required Skills

Technical & Functional Skills

PMP, Prince2 certified
Technical support, Customer Service, Trust & Safety domain experience preferred
Organization & Planning: Strong project management methodologies (e.g., Agile, Waterfall).
Communication: Excellent interpersonal skills to manage diverse teams and client expectations.
Problem-Solving: Ability to handle unexpected issues and adapt to changes.
Tools: Proficiency in project management software (e.g. MS Project, Jira)
Proficient use of Microsoft Office tools including MS Word, PowerPoint, Excel, Outlook and others
Ability to use Excel’s advanced analytical tools such as run charts, histograms, pareto charts, scatter plots etc, preferred

This is a full-time permanent role. Applicants must hold a valid and sufficiently long permission to work in Ireland to enable them to perform the role on an ongoing basis. Where work permission is due to expire shortly, the Company may require evidence of a pending renewal application to progress an offer.

[This role is not eligible for employment permit sponsorship. Applicants must already have, and maintain, a valid permission to work in Ireland for the duration of the role.

Apply Now

Refine Your Search

change manager jobs in ireland

Project & Change Delivery Manager

Change Manager

Project Operations Manager - (Branding, Fit-Out & Signage)

Senior Audit Manager - Strategic Change

Transformation Change Manager- Customer Availability

Facilities Manager

UKI People Consulting - Change Management, Senior Manager / Director

Technical Operational Manager

Implementation Manager

General Manager, Head of Data, Analytics and Intelligence Services NSS202602

Service Delivery Manager

Division Manager - Full Time, Cavan

Accounts Payable Manager

Director of Services

049.EI.26E – Senior Executive – Programme Manager (Technology Infrastructure)

Exams Manager

Change Manager

Reception and Guest Services Manager

Senior Relationship Manager, Investor Services - Director

Supporter Experience and Workplace Manager

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