Find Marketing communications manager Jobs in Galway County Galway

EMEA Customer Success Specialist - French Speaking
MathWorks —Galway, County Galway
- Doctoral degree
- Sales
- Social media management
Sr Human Factors & User Experience Manager
Medtronic —Galway, County Galway
- €102,720–€154,080 a year
- Full-time
- Doctoral degree
- Master's degree
- Bachelor's degree
1d
Business Development Manager
Overland Ireland Tours —Galway, County Galway
- Weekend availability
- Hospitality
- Sales
- Marketing
Quick apply
1d
Product Manager
Ministry Brands —Galway, County Galway
- Full-time
- Hybrid work
- Computer Science
- Research
- Analysis skills
- Annual leave
- Gym membership
AI Content Operations Specialist (12 month Fixed-Term Contract)
Diligent Corporation —Galway, County Galway
- Sales
- Project management
- No degree
- Annual leave
Quick apply
Sales Manager
Radius Limited —Galway, County Galway
- €45,000–€55,000 a year
- Full-time
- Leadership
Quick apply
Practice Manager – Truly Galway
Truly Dental —Galway, County Galway
- Weekend availability
- Clinic
- Leadership
Quick apply
Lead Contract Manager (Spanish & Italian speaker)
HubSpot —Galway, County Galway
- Remote
- Spanish
- English
- Mentoring
Quick apply
Senior Regulatory Affairs Specialist
Natus Medical Incorporated —Galway, County Galway
- Microsoft Outlook
- Communication skills
Store Manager - Galway (Full-Time)
Pandora Jewelry —Galway, County Galway
- Full-time
- Sales
- Merchandising
- Employee discount
Chef Manager
Aramark Ireland —Galway, County Galway
- Full-time
- Hospitality
- Management
- Bachelor's degree
Quick apply
Catering and events Manager
Gourmet Food Parlour —Galway, County Galway
- Full-time
- Hospitality
- Management
- Sales
- Employee discount
Quick apply
7d
Head Chef
The Front Door —Galway, County Galway
- €50,000–€60,000 a year
- Full-time
- Cooking
- Organisational skills
- Leadership
- Store discount
- Employee discount
Quick apply
Red Bull Student Marketeer – University of Galway 2026/27
Richmond Marketing —Galway, County Galway
- Weekend availability
- Remote
- Sales
- English
- Project management
Quick apply
Senior Fire Investigator - Ireland
Jensen Hughes —Galway, County Galway
- Remote
- Research
- Analysis skills
- Communication skills
Quick apply
Quality Systems and Regulatory Manager (Maternity Cover)
Luminate Medical —Galway, County Galway
- Full-time
- Hybrid work
- English
- Communication skills
Quick apply
Fire Investigator - Ireland
Jensen Hughes —Galway, County Galway
- Remote
- Research
- Analysis skills
- Communication skills
Quick apply
Van Delivery Driver
Vision Ireland —Galway, County Galway
- Full-time
- Management
- Customer service
- English
Quick apply
11d
Accommodation Assistant
Connemara Coast Hotel —Furbogh, County Galway
- Up to €14.25 an hour
- Part-time
- Microsoft Excel
- Hotel
- Organisational skills
- Employee assistance program
- Referral programme
Quick apply
7h

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EMEA Customer Success Specialist - French Speaking

MathWorks -
Galway, County Galway

Apply Now

Job details

Qualifications

French
MATLAB
Doctoral degree
Sales
Social media management
English
Master's degree
Project management
Bachelor's degree
Organisational skills
Negotiation

Full job description

MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More: https://www.mathworks.com/company/jobs/resources/applying-and-interviewing.html#onboarding.

2026 is an exciting time to join MathWorks as we continue to grow our Shared Sales & Services centre in Galway, Ireland.

MathWorks has established an EMEA Customer Success team dedicated to helping our academic customers experience the full value of MATLAB and Simulink.

We are seeking an enthusiastic, creative individual to join our team and help our customers in France and French-speaking markets efficiently implement campus-wide access to our products.

As a Customer Success Specialist, you will partner with a portfolio of the world’s leading academic universities, working as part of an account team to drive engagement, build awareness, and demonstrate ROI for our software solutions. Your proactive approach will ensure customers experience outstanding service and value, directly supporting the renewal of their campus-wide license each year.

MathWorks nurtures growth, appreciates inclusivity, encourages initiative, values teamwork, shares success, and rewards excellence.

Drive Customer Awareness and Engagement by developing and executing collaborative implementation plans, integrating awareness-building activities with deeper technical engagement initiatives led by the wider Account Team (including Sales/Account Manager, Customer Success Engineers, and Field Marketing).
Maximise Customer ROI by maintaining proactive, regular contact throughout the annual lifecycle, conducting regular Business Reviews, and ensuring Campus-Wide access supports the University’s strategic goals.
Build trusted, consultative relationships with University stakeholders, acting as a central point of contact for current and prospective MATLAB user communities and identifying and nurturing customer advocates.
Analyse and improve the customer experience by discovering potential gaps that may impact retention, collaborating cross-functionally to address these issues, and contributing to the evolution of ROI reporting tools that support the renewal process.
Integrate customer feedback through regular interactions, satisfaction surveys, and input from customer-facing colleagues, collaborating with the Customer Success team to continuously improve materials, tools, and processes.
Support and manage Onboarding and training activities as part of the customer journey, ensuring a seamless transition to the Campus-Wide Licence from the commitment stage through to annual renewal. Motivate and empower customers to take ownership of their deployment for ongoing success.
Proactively resolve issues to ensure stakeholders and key users have a hassle-free experience, escalating to Sales or Installation Support as required, and managing additional issues until resolved.
Collaborate with the Educational Sales team to support pre-sale processes when needed and work closely with the wider account team to deliver a cohesive customer experience.

Native-level French and English speaker; proficiency (C1+) in a second European language is highly advantageous.
Customer-focused with excellent communication (written and verbal) and presentation skills.
Strong critical thinking, negotiation, and project management skills.
Detail-oriented, self-starter with strong organisational abilities.
Ability to deduce required activities based on proactive analysis of customer metrics.
Demonstrated ownership of customer issues and relationship-building skills.
Proven ability to influence and direct customer activities.
Effective problem-solving, collaboration, and influencing skills.
4-5 years’ experience in a customer success or equivalent customer-facing role.
Experience in a technical or software environment.
Solid program and project management skills, including project analysis, risk management, course correction, and process improvement.
Demonstrated ability to work in highly collaborative, cross-functional environments.
Experience working with staff at multiple levels, including senior management; international experience is a plus.
Social media savvy, with awareness of social media strategy, usage, content, and channels deployed by third-level institutes.

A bachelor's degree and 6 years of professional work experience (or a master's degree and 3 years of professional work experience, or a PhD degree, or equivalent experience) is required.

Apply Now

Refine Your Search

marketing communications manager jobs in galway county galway

EMEA Customer Success Specialist - French Speaking

Sr Human Factors & User Experience Manager

Business Development Manager

Product Manager

AI Content Operations Specialist (12 month Fixed-Term Contract)

Sales Manager

Practice Manager – Truly Galway

Lead Contract Manager (Spanish & Italian speaker)

Senior Regulatory Affairs Specialist

Store Manager - Galway (Full-Time)

Chef Manager

Catering and events Manager

Head Chef

Red Bull Student Marketeer – University of Galway 2026/27

Senior Fire Investigator - Ireland

Quality Systems and Regulatory Manager (Maternity Cover)

Fire Investigator - Ireland

Van Delivery Driver

Accommodation Assistant

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